Hotel Indigo Florence, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Florence, an IHG Hotel

Property amenity
Point of interest
Minibar, in-room safe, laptop workspace, blackout drapes
Minibar, in-room safe, laptop workspace, blackout drapes
Minibar, in-room safe, laptop workspace, blackout drapes

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Breakfast available
  • Parking available
  • Laundry

Explore the area

Map
Via Jacopo da Diacceto, 16/20, Florence, FI, 50123
  • Historic Centre of Florence
    1 min walk
  • Basilica of Santa Maria Novella
    8 min walk
  • Fortezza da Basso
    9 min walk
  • Florence (FLR-Peretola)
    22 min drive

Room options

Standard Room, 1 Queen Bed, Accessible

  • 187 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • 179 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 Queen Bed with Sofa bed

  • 231 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

  • 174 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed with Sofa bed

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Balcony

  • 185 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Twin Bed

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Premium Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony

  • 221 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hotel Indigo Florence, an IHG Hotel

4-star hotel in Santa Maria Novella
Property Location With a stay at Hotel Londra, you'll be centrally located in Florence, convenient to Fortezza da Basso and Cathedral of Saint Mary of the Flower. This 4-star hotel is within close proximity of Santa Maria Novella Basilica and Museum and Piazza di Santa Maria Novella. Rooms Make yourself at home in one of the 166 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily. Amenities Enjoy recreational amenities such as a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Dining Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.#The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change): Dining venue(s) Fitness facilities. Mandatory fees: You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: EUR 12 per person (approximately) Covered self parking fee: EUR 20 per day Rollaway bed fee: EUR 35 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO). This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, and a security system . Special instructions: If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.. Check in from: 2:00 PM. Check in to: 12:00 PM. . Check out: 12:00 PM. House Rule: Children welcome. House Rule: Pets welcome (restrictions apply). House Rule: Smoking permitted.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, 12 meeting rooms, and coworking spaces.

Wireless Internet access is complimentary. This Florence hotel also offers a 24-hour fitness center, multilingual staff, and a garden. Parking is available onsite for a surcharge.

Hotel Indigo Florence, an IHG Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Binomio - Onsite restaurant.
24-hour room service is available.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Binomio

Things to do

  • 24-hour gym
  • Foosball table
  • Games
  • TV in common areas
  • Wine tasting room

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 12 meeting rooms
  • Business center
  • Conference center
  • Coworking space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Elevator (31 inch wide door)
  • Portable bathtub seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Covered self parking fee: EUR 35 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Hotel Indigo Florence, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 57 out of 88 reviews" "
Rating 8 - Good. 21 out of 88 reviews" "
Rating 6 - Okay. 7 out of 88 reviews" "
Rating 4 - Poor. 3 out of 88 reviews" "
Rating 2 - Terrible. 0 out of 88 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Florence
It was very nice, clean, and safe.
Stayed 2 nights in Aug 2024

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is close to the train station and close to restaurants and night life. Very safe, room was great but the best part was the guys at the front desk spoke English and were so nice and helpful. All their recommendations were spot on.
Stayed 3 nights in Aug 2024

8/10 Good

Cesarina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean. Staff was super friendly!
Stayed 2 nights in Aug 2024

10/10 Excellent

DORA, OSSINING

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very conveniently close to the Duomo, all shooping, restaurants and train station. We felt very aafe at all times.
Stayed 3 nights in Aug 2024

10/10 Excellent

Roxana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool hotel close to everything
Stayed 2 nights in Aug 2024

10/10 Excellent

Janet

Stayed 1 night in Aug 2024

10/10 Excellent

James Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay. Great staff. Ideally located as a base. Lovely facilities. Would highly recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, amazing breakfast, friendly staff & clean comfy rooms
Stayed 3 nights in Jul 2024

10/10 Excellent

Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. First time in Florence. And my experience here. Amazing staff. Very detail in everything. Modern look. Amazing staff. The breakfast it’s perfect very variety and delicious. The hotel it’s near the city walking distance. We love our stay. Thanks for been part of this family trip
Stayed 2 nights in Jul 2024

8/10 Good

Erna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need attention
When I arrived on July 11 ,at front desk , Leonardo asked my credit card to deposit €50 , and will returned as soon as we checked out , but until today July 23 , I am not yet get back my refund €50 , Sergio as Manager promised to me within 2 days working, I emailed twice but no response, I love to stay but if complicated with deposit, I will thinking twice , I paid full in advance, they should have my information but not charge my credit card as deposit, now I have to spend for İnternational calling to ask my money back , please take care this matter carefully, I need my money back .
Stayed 2 nights in Jul 2024

10/10 Excellent

Tsz Shun Jason

Stayed 2 nights in Jul 2024

10/10 Excellent

Ashok

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated and colorful interiors, good breakfast service and nice rooms
Stayed 6 nights in Jul 2024

10/10 Excellent

Dharmishtha

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy stayed
Stayed 2 nights in Jul 2024

8/10 Good

Enrique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
liked the interior design - traditional architectural lines combined with modern touch.
Stayed 1 night in Jun 2024

10/10 Excellent

CRISTINA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and looks like some of the rooms have been recently renovated. Loved it!
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful front staff. We enjoyed the decor as well.
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Great staff Clean rooms
Stayed 4 nights in Jun 2024

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend.
Great location. Friendly service. Nice room.
Stayed 1 night in Jun 2024

8/10 Good

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay, a bit far from main area of Florence but nonetheless friendly staff and comfortable quiet room.
Stayed 2 nights in May 2024

8/10 Good

bashar

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

Victoria

Stayed 2 nights in May 2024

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Jun Wei

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Apr 2024