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Hotel Luxor Florence

3.0 star property

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Photo gallery for Hotel Luxor Florence

Staircase
Point of interest
Point of interest
Point of interest
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Viale Fratelli Rosselli 71, Stazione Santa Maria Novella, Florence, FI, 50144
  • Florence (FLR-Peretola)
    ‪22 min drive‬

Room options

View all photos for Family Room, Kitchenette

Family Room, Kitchenette | Premium bedding, down comforters, memory foam beds, minibar

Family Room, Kitchenette

  • 376 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Room

Classic Room | Premium bedding, down comforters, memory foam beds, minibar

Classic Room

  • 193 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Kitchenette (balcony)

Deluxe Room, Kitchenette (balcony) | Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room, Kitchenette (balcony)

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, memory foam beds, minibar

Superior Room

  • 193 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, memory foam beds, minibar

Junior Suite

  • 355 sq ft
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Premium bedding, down comforters, memory foam beds, minibar

Junior Suite, Balcony

  • 366 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room | Premium bedding, down comforters, memory foam beds, minibar

Superior Triple Room

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

Hotel Luxor Florence

3-star hotel in Santa Maria Novella
Along with a bar/lounge, this smoke-free hotel has valet parking and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and express check-out are onsite.
Hotel Luxor Florence offers 17 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Memory foam beds feature down comforters and premium bedding. Digital television is provided. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Hotel Luxor Florence features multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This Florence hotel also offers concierge services, express check-out, and an elevator. Onsite parking is available (surcharge).

Hotel Luxor Florence is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Hotel Luxor Florence - Onsite bar.

Languages

Arabic, English, French, Hindi, Italian, Romanian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.6 miles (EUR 30 per day), from 8:00 AM to 11:30 PM
  • Street parking available
  • Valet parking on site (EUR 30 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 8 for adults and EUR 8 for children
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Hotel Luxor Florence

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 8 for children
  • Valet parking fee: EUR 30 per night
  • Nearby parking fee: EUR 30.00 per day (3281 ft away; open 8:00 AM to 11:30 PM)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Luxor Florence
Luxor Florence
Hotel Luxor Florence Hotel
Hotel Luxor Florence Florence
Hotel Luxor Florence Hotel Florence

Hotel Luxor Florence Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 266 out of 487 reviews
Rating 8 - Good. 143 out of 487 reviews
Rating 6 - Okay. 39 out of 487 reviews
Rating 4 - Poor. 20 out of 487 reviews
Rating 2 - Terrible. 19 out of 487 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

JATINDER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice cozy place. Nothing too fancy, but everything was clean and comfortable. Friendly staff. Sara at front desk was very helpful. Made us feel welcomed and gave lots of good tips to navigate through the city. Would recommend this place !
Stayed 2 nights in Oct 2024

10/10 Excellent

Wendy, Chatham

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Convenient to train and tram, clean and quiet.
Stayed 3 nights in Sep 2024

4/10 Poor

Kristine

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Poor stay
Room they put us in was in an adjacent building next door to the actual hotel which was shared with other businesses and apartments. Incredibly loud and paper thin walls meant we could hear everything going on around us at all hours of the night. Room was underwhelming even in the scope of just needing a place to sleep. Overall, you can find much better budget options.
Stayed 2 nights in Sep 2024

4/10 Poor

Ericka

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hallway smelled like rotten eggs.
Stayed 4 nights in Aug 2024

2/10 Terrible

NICOLAE, Schaumburg

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Kseniia, Cherry Hill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, updated, modern room. Staff was excellent, very professional and friendly, even went out of their way to give us packed breakfast since we were checking out early. It worked perfectly for our visit where we needed to be close to train station and tour pick up. Not too long of a walk to the center of Florence either. Great hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay!! Our only complaints are that there is no elevator to the second floor so you'll have to carry your luggage manually upstairs, and that it's directly next to train tracks so you can occasionally hear a train go by. Staff are incredibly friendly and helpful and were the highlight of our stay. We will definitely be back in the future!!
Stayed 5 nights in Aug 2024

8/10 Good

Arnaldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Great location at walking distance of main attraction. Very good room with AC and a very friendly staff! We were able to leave our luggage for the day and enjoy Florence and at the end of the dat get some rest in the restaurant area while waiting to go to the train station (we even got some free cappuccinos while in there).
Stayed 1 night in Aug 2024

6/10 Okay

Heather

Traveled with family
Liked: Cleanliness, staff & service
Very kind staff, clean, but insufficient for needs
First of all... staff was always very kind, and the entire hotel very clean, plus breakfast was very tasty with a variety of yummy foods. Rooms are basic which was fine. Staff held our luggage upon arrival until check in which was great along with giving us silverware for our take out dinner we had gotten locally. But, AC was restricted by law to 23C/73.4F and no bathroom fan meant it became VERY humid in our room after showers and the AC could not keep up and the hallways were no airconditioned so we could not open our door for relief from the heat and humidity building in our room (outside it was 98F); the shower was quite tight, and there wasn't ANY cold water from the sink or the shower so it became VERY humid after 4 showers; the sink fixture was half broken so we had to be very gentle with it as well as getting no cold water from it; the WiFi was pretty weak; no peep hole for security and no deadbolt to the door- just closed and that's all- we placed luggage in front of the door for security purposes. I hate rating this hotel lower because they did have some nice things like staff, breakfast, holding our luggage, clean place... but sleeping in a stuffy room is a big pet peeve for quality sleep along with no cold water. Maybe a different room would have been better for our needs. Including the 24 Euros in cash the total for one night was about $320- a very pricey room for what we encountered which is why I rated it lower.
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best location
Great location, close to the train station and a walking distance to downtown and museums.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Carm

Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy plumbing
Stayed 1 night in Jun 2024

10/10 Excellent

Ashish

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff has been very helpful with an emergency situation we experienced. Would definitely recommend this when you are in Florence.
Stayed 1 night in Jul 2024

6/10 Okay

Jaime

Traveled with family
Liked: Cleanliness, staff & service
Staff was very friendly but hot water was not working
Stayed 2 nights in Jun 2024

2/10 Terrible

Youssef, Jumeirah Village Triangle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Luxor Hotel in Florence and was thoroughly disappointed with my experience. First and foremost, the location is far from the city center, making it inconvenient for exploring the beautiful sights of Florence. Despite its high rating of 8.8, I found the hotel to be grossly overrated. The lack of complementary supplies in the room was frustrating—there were no toothpaste, toothbrush, tissue box, or even bottled water. To make matters worse, there were ants in both the room and the toilet, which was absolutely unacceptable. When I approached Expedia to change the hotel, the receptionist became visibly upset, even though they were my booking source. This made an already unpleasant situation even more uncomfortable. Additionally, I felt that I paid double the value for what the hotel was actually worth. The breakfast options were extremely limited, and the bar attendant was rude to my wife, serving her a dirty glass. Overall, if you want to enjoy Florence, please do not choose this hotel. It was a terrible experience, and I wouldn't recommend it to anyone.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice ans the stuff is amazing.
Stayed 1 night in Jun 2024

8/10 Good

Allison, Fort Bragg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was an easy 20 minute walk from the train station. Pay attention when they show you how to enter their living space. The staff was friendly and kind. They also held on to our luggage while we traveled the first day
Stayed 1 night in May 2024

8/10 Good

Jonelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place doesn’t look much from the front but we had a fantastic room. Fairly new with a good size shower. The male at reception when we checked in was excellent. So helpful with great local tips. The only downside was the walls are fairly thin so if you’re a light sleeper, you may hear the snorer next door otherwise everything was great.
Stayed 2 nights in May 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girls checking us in and out were so friendly and helpful! They made the stay so enjoyable!
Stayed 2 nights in May 2024

4/10 Poor

JOHN

Liked: Cleanliness
The property was fine, but barely. Wouldn’t stay there again.
Stayed 1 night in Apr 2024

8/10 Good

Naim, Carmel

Traveled with family
Liked: Cleanliness, staff & service
Then hotel is very close to main attraction and there is a tram service available about 100 meters from the hotel. The hotel staff are very nice offering every possible help. The breakfast was average with very little selection. The carpet in the lobby and staircase needs to be replaced.
Stayed 2 nights in Apr 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel provided excellent customer service and they work very hard. The only issue is that the hotel is right next to the rail tracks that enter the Florence train station making noise a problem at certain times.
Stayed 1 night in Apr 2024

4/10 Poor

MARIA

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The lady is helpful and nice but not the guys. Breakfast is too late for tourist who have guides early in the morning. No elevator and no help with the luggage’s. The hotel is not in good aspect.
Stayed 2 nights in Apr 2024