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Hotel Palazzo Vecchio

3.0 star property

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Photo gallery for Hotel Palazzo Vecchio

Property entrance
Double Room (Cathedral view) | Balcony
Aerial view
Exterior
Daily buffet breakfast (EUR 12 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Pet friendly
  • Laundry
  • Air conditioning

Explore the area

Map
Via Bernardo Cennini, 4, Florence, FI, 50123
  • Historic Centre of Florence
    ‪1 min walk‬
  • Fortezza da Basso
    ‪5 min walk‬
  • Central Market
    ‪6 min walk‬
  • Florence (FLR-Peretola)
    ‪22 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, free WiFi, bed sheets

Quadruple Room

  • 248 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Economy Double Room

In-room safe, desk, free WiFi, bed sheets

Economy Double Room

  • 108 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Single Room (Small)

Single Room (Small) | In-room safe, desk, free WiFi, bed sheets

Single Room (Small)

  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, free WiFi, bed sheets

Superior Double Room

  • 205 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double Room (Cathedral view)

Double Room (Cathedral view) | In-room safe, desk, free WiFi, bed sheets

Double Room (Cathedral view)

  • 205 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room Single Use

In-room safe, desk, free WiFi, bed sheets

Standard Double Room Single Use

  • 172 sq ft
  • Sleeps 1
  • 1 Double Bed

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About this property

Hotel Palazzo Vecchio

3-star hotel in Santa Maria Novella
Self parking, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Hotel Palazzo Vecchio offers 34 air-conditioned accommodations with safes and hair dryers. LCD televisions come with satellite channels. Bathrooms include bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Hotel Palazzo Vecchio features multilingual staff, tour/ticket assistance, and a garden. Wireless Internet access is complimentary. This Florence hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Palazzo Vecchio is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 20 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 12 for children

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • Elevator (31 inch wide door)

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Uncovered self parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Palazzo Vecchio Florence
Palazzo Vecchio Florence
Palazzo Vecchio Hotel
Palazzo Vecchio Hotel Florence
Hotel Palazzo Vecchio Hotel
Hotel Palazzo Vecchio Florence
Hotel Palazzo Vecchio Hotel Florence

Hotel Palazzo Vecchio Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 280 out of 762 reviews
Rating 8 - Good. 335 out of 762 reviews
Rating 6 - Okay. 111 out of 762 reviews
Rating 4 - Poor. 24 out of 762 reviews
Rating 2 - Terrible. 12 out of 762 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly. Convenient for the centre.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient location. Clean and quite
convenient location. Clean and quite
Stayed 3 nights in Oct 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent. The bathroom in room 4 was too small to freely move in.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose Maria Jeffrey Uy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Wonderful hotel

10/10 Excellent

Marianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay while in Florence
Loved how close it was to the train station. Walking distance to everything.The beautiful exterior and interior made it very appealing. The room was great size and very clean. Breakfast was a huge plus with freshly served espresso and Cappuccino if you like and assortment of pastries and eggs and meats/cheeses. Would highly recommend.
Stayed 2 nights in Oct 2024

8/10 Good

richard

Traveled with group, Traveled with family
Close to station,staff are very helpful especially for directions
Stayed 2 nights in Oct 2024

6/10 Okay

Ina

Traveled with family
Liked: Cleanliness, staff & service
its okay
Stayed 1 night in Oct 2024

8/10 Good

Rosemary

Stayed 2 nights in Oct 2024

8/10 Good

Prashanth Kumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Santa Maria Novella station. Pretty peaceful considering its location. The staff was every polite and friendly. Hassle free checkin.
Stayed 1 night in Sep 2024

6/10 Okay

Thierry, Redmond

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Very old hotel/room. We were in a room on the first floor near the elevator. Noise: other people closing doors etc: very noisy from the inside. Not from the voices but the doors. Comfort: this was a room with 3 beds. All were 20 years or more past their prime for the mattress. Bugs: ants on the pillow. Mosquitoes inside the room (we didn’t open any window) likely coming from some holes in the bathroom wall. Staff informed when checking out (luckily this was only for one night): “we will tell the cleaning folks to do a better job. Bathroom: uncovered hole where the pipes go through the wall for the shower. Likely a source of mosquitoes breeding and flying. Toilets that clogged “without cause”. Step going down from bathroom to room: small unmarked step: remember it at night because you will hit it with your toes. Overall, we will. Ever go there again. Location: super convenient near the train station. Bathroom
Stayed 1 night in Sep 2024

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

sharon

Liked: Cleanliness, staff & service
Comfortable hotel near the station with a very helpful reception team
Stayed 2 nights in Sep 2024

6/10 Okay

Laura, Fort Collins

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Toilet was clogged, bathroom had mold on the walls and mattressess were stained, there were no mattress protectors. AC did not work properly. Location was great, service and staff were very nice and helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Aniket

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very convenient.
Stayed 2 nights in Aug 2024

4/10 Poor

Ayman

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness so bad
Stayed 2 nights in Aug 2024

6/10 Okay

Ana

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bidet was not properly cleaned prior our arrival (still had feces). The location is great but the facilities are outdated and so are the rooms and lights. Staff was helpful and breakfast was fair. The toilet cover button was falling apart. I hope they can renew it soon. Not staying there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Sho

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay, calm, clean, and within a walking distance from the station.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centric with wonderful streets to walk around at night full of restaurants nearby.
Stayed 2 nights in Aug 2024

6/10 Okay

Sofia

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

DANNY

Liked: Cleanliness, staff & service
Great customer service and good hotel for the price.
Stayed 2 nights in Aug 2024

10/10 Excellent

Todd

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to train station and tourist areas. Great value for the price.
Stayed 2 nights in Aug 2024

10/10 Excellent

C

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Nice and friendly service, good comfortable stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Brady

Liked: Room comfort
Stayed 1 night in Aug 2024

8/10 Good

Rajneesh

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very convenient to main station.
Stayed 1 night in Aug 2024