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Hotel Rapallo

4.0 star property

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Photo gallery for Hotel Rapallo

Premium bedding, down comforters, free minibar items, in-room safe
Terrace/patio
Lobby sitting area
Free daily cooked-to-order breakfast
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Via Di Santa Caterina D Alessandria 7, Florence, FI, 50129
  • Piazza di Santa Maria Novella
    ‪12 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪14 min walk‬
  • Piazza del Duomo
    ‪15 min walk‬
  • Florence (FLR-Peretola)
    ‪9 min drive‬

Room options

View all photos for Classic Double Room Single Use

Premium bedding, down comforters, free minibar items, in-room safe

Classic Double Room Single Use

  • 151 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Double or Twin Room, Terrace, City View

Premium bedding, down comforters, free minibar items, in-room safe

Double or Twin Room, Terrace, City View

  • City view
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room

Premium bedding, down comforters, free minibar items, in-room safe

Classic Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Single Use, Terrace, City View

Premium bedding, down comforters, free minibar items, in-room safe

Double Room Single Use, Terrace, City View

  • City view
  • 183 sq ft
  • Sleeps 1
  • 1 Double Bed

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About this property

Hotel Rapallo

4-star hotel in San Lorenzo
This smoke-free hotel features a bar/lounge, a snack bar/deli, and a coffee shop/cafe. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and concierge services are onsite.
Hotel Rapallo offers 26 accommodations with minibars (stocked with some free items) and minibars. Beds feature down comforters and premium bedding. 26-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Hotel Rapallo is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7 AM and 10 AM.
Room service (during limited hours) is available.

Languages

Arabic, English, Filipino, French, German, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (EUR 35 per day; includes in/out privileges)

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 1800
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: EUR 35 per day (in/out privileges)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Rapallo
Hotel Rapallo Florence
Rapallo Florence
Rapallo Hotel
Hotel Rapallo Hotel
Hotel Rapallo Florence
Hotel Rapallo Hotel Florence

Hotel Rapallo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 800 out of 1002 reviews
Rating 8 - Good. 162 out of 1002 reviews
Rating 6 - Okay. 29 out of 1002 reviews
Rating 4 - Poor. 5 out of 1002 reviews
Rating 2 - Terrible. 6 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely hotel. Situated about 15 minutes away from the main centre of Florence, a very nice walk and takes you away from the bustle at the end of the day. The hotel is immaculately decorated and very clean. The staff were all so friendly and helpful, and the owner also is very hands on and ensures everything runs smoothly. The little bar is intimate, they serve afternoon tea between 5 and 730 which was a lovely addition. Breakfast is great, and caters for all. I would definitely stay again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and the entire staff are amazing! Good breakfast and happy hour! Will stay again in near future!
Stayed 5 nights in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed so much staying at the Rapallo Hotel. It has a great location. Close to the Duomo, Mercato Central, Fortaleza de Baso, restaurants and souvenir stores. The customer service is exceptional. I loved my breakfast. Just an amazing experience.
Stayed 3 nights in Jan 2025

10/10 Excellent

Yasmeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Monica

Stayed 2 nights in Dec 2024

10/10 Excellent

Heeju

Stayed 3 nights in Dec 2024

10/10 Excellent

vyjayanthi

Liked: Property conditions & facilities
V Good
Stayed 4 nights in Dec 2024

10/10 Excellent

ALAIHAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Konstantinos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is one off the best 4 🌟 hotels.
Stayed 3 nights in Dec 2024

10/10 Excellent

Felix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property nice Rooms, close to the train station and walkable to pretty much all the great spots of Florence
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, clean and welcoming

We stayed six nights, two rooms with terraces on 4th floor; extremely convenient locale, clean and modern rooms; spacious, comfortable terrace to chill out on; excellent breakfasts with much to choose from and made to order. Afternoon tea/coffee and cakes a fantastic way to recharge and relax pre evenings. Bryan at the front desk was happy and welcoming at all times; Praise was excellent: he wore several hats there and took care of us every day so well with a smile; the morning breakfast maitre de and ladies were extra sweet and gracious. Would absolutely stay here again. Thank you, Hotel Rapallo!
Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

The hotel was very nice. It was clean and updated. The bed was very comfortable. 12 minute walk to the train station and the tram to the airport. I would stay here again if heading to Florence in the future
Stayed 6 nights in Nov 2024

10/10 Excellent

HEIDI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I loved it here

I loved this place I had stayed at another hotel for 3 nights it was advertised as 3 stars but wasn’t. I came here and was greatly warmly and able to check in early. The room 403 was clean , bright and comfortable. It also has a terrace. Bathroom products are provided. Breakfast was included again staff were polite and attentive. It rained heavily two days there’s umbrellas to use. My tea and coffee were replenished daily. The bed was comfortable. The only thing is I noticed local young drug dealers nearby day and night I had no issues but it’s winter so it gets dark by 4pm.
Stayed 3 nights in Nov 2024

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Safe hotel that was super clean and nicely decorated. Our room had a little walk out balcony which was nice. The room was spacious with a little sofa day/bed, lots of closet room and a whole desk. They cleaned it very well every day and the front desk staff was very friendly and kind.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place, good location.

Nice hotel in a good location. Walkable from the train station and within easy walking distance of the Duomo and other attractions. Nice breakfast and a charming little bar. There were also a couple of nice restaurants an easy walk away.
Stayed 2 nights in Nov 2024

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in Florence close to the station and easy access. Nice easy walk into the city centre. However the park near by at night was unsafe to walk past/near. One night I got followed and only went turned the other way as I entered the hotel. Just need to be careful. The hotel was a nice lovely and modern. The staff very friendly and always went about and beyond.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel. Just had a delicious breakfast that was included in our one night stay. The service is top-notch.
Stayed 1 night in Oct 2024

10/10 Excellent

Alonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, very clean and a really comfortable bed. Enjoyed my stay here!
Stayed 1 night in Oct 2024

10/10 Excellent

FRANCESCO, Sarasota

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Staff was awesome. Property was excellent and we enjoyed our time here.
Stayed 2 nights in Sep 2024

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a decent walk from the train station and nice and away from the major tourist attractions. The staff are very friendly and helpful. The rooms are quite small and don’t offer bathtubs but very easily doable and well laid out for a general stay. I wouldn’t recommend for longer than a week but for a few days it’s perfect.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kristine, Highlands Ranch

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful well appointed property. Very comfortable Queen size bed which is not easy to find in Italy. The staff were friendly and helpful. The breakfast was a buffet plus made to order items and was delicious. We rented a car and didn’t even use it because everything you want to see is walking distance from this hotel. Less than 20 minutes from the airport. No complaints, we loved our stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

samantha

such a wonderful staff and comfortable stay! I definitely be coming back my next time in Florence!
Stayed 2 nights in Sep 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Hotel Rapallo. The location is excellent, super close to all tourist attractions yet in a quieter area. Housekeeping did a wonderful job in the room the two days I was there. Everything was clean and not at all worn out. Staff all around was friendly and they were helpful with ordering me a very early taxi when I had to leave! Would stay here again in an instant and recommend it to anyone.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marcello

Liked: Cleanliness, staff & service, property conditions & facilities
The owner, Lorenzo was a great host. We had a wonderful stay and appreciated the made to order breakfast the morning we departed. We would definitely stay there again when in Florence..
Stayed 1 night in Sep 2024

6/10 Okay

David

A good property recently refurbished with efficient staff. I mark it down for serving 'orange juice' that was clearly 'orange' powder reconstituted with water. For a 4 star hotel in Tuscany that's unforgivable. If the hotel replaced this with pure (real) orange juice the rating is a comfortable 4.
Stayed 1 night in Sep 2024