This smoke-free hotel features concierge services, express check-in, and express check-out. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include tour/ticket assistance and a front-desk safe.
Hotel Rex offers 31 air-conditioned accommodations with hair dryers. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and bidets.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hair dryers can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Florence hotel also offers tour/ticket assistance, concierge services, and express check-in.
Hotel Rex is a smoke-free property.
A complimentary buffet breakfast is served each morning between 7:30 AM and 9:30 AM.
Languages
English, French, Italian, Russian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Offsite parking available (EUR 25 per day)
Food and drink
Free buffet breakfast available daily 7:30 AM to 9:30 AM
Things to do
Private wine tours
Wine tours
Family friendly
Soundproofed rooms
Conveniences
Limited-hour front desk
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (28 inch wide door)
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Down comforter
Bathroom
Bathtub or shower
Bidet
Hair dryer
Towels provided
Entertainment
Flat-screen TV
More
Air conditioning
Desk
Desk chair
Laptop workspace
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Access code, front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights
We have included all charges provided to us by the property.
Optional extras
Nearby parking fee: EUR 25.00 per day
Crib (infant bed) fee: EUR 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Hotel Rex Florence
Rex Florence
Hotel Rex Hotel
Hotel Rex Florence
Hotel Rex Hotel Florence
Hotel Rex Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 76 out of 245 reviews
10 - Excellent
76
Rating 8 - Good. 80 out of 245 reviews
8 - Good
80
Rating 6 - Okay. 43 out of 245 reviews
6 - Okay
43
Rating 4 - Poor. 24 out of 245 reviews
4 - Poor
24
Rating 2 - Terrible. 22 out of 245 reviews
2 - Terrible
22
7.6/10
Cleanliness
8.4/10
Staff & service
7.2/10
Amenities
6.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Okay
Margot
Traveled with partner
Mar 20, 2025
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Location was excellent, only 5 minute walk from station & main attractions. While the property is quite shabby looking, the room was clean. Breakfast was adequate with a good choice for a continental selection. The bed was quite hard & the bathroom very small. However, for the price & location could not complain too much. Staff was friendly & helpful.
The staff here are great, I mentioned that I would be leaving in the middle of the night and they surprised me with a lunch bag for my trip because I was going to miss breakfast.
close to the city center, good for sightseeing. Love their breakfast. Many restaurants nearby. small and cozy room is just right.
Kylie
Stayed 1 night in Nov 2024
6/10 Okay
GLENN C
Nov 15, 2024
GLENN C
Stayed 3 nights in Oct 2024
2/10 Terrible
Verified traveler
Oct 26, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Avoid! Awful, shabby and dangerous room.
I don’t like giving negative reviews so positives first. Location in central Florence excellent & close to the station. Staff were friendly. Large comfy bed. Good continental breakfast but time available could be extended.
Unfortunately, none of the above make up for possibly the worst room I have stayed in, in the last 30 years. Room small, dark & shabby with paint peeling from the walls & scruffy little built in wardrobe. En-suite tiny & very tired. En suite door was hanging dangerously by the upper hinge only, as the lower one had rusted & broken away from the rotten door post. The raincan shower head was broken so very difficult to direct the flow of water in order to have a decent shower. No plug in the sink. No instructions for aircon and couldn’t get it to work, despite using online user manual. The electric went off 3 times during our 4 day stay and we had to pack in the dark. We did consider asking for another room but found out online that the hotel was fully booked. I wouldn’t recommend this hotel to anyone, very shoddy and poor value for money. The owners will probably say we should have flagged up the problems but it is clear the damage to the en-suite door, and shower head are not new and they must be aware of them. They just choose not to fix them as they know they’ll always have custom. I actually found a 10 cm piece of door frame down the plug hole & the shower rail & curtain on the floor after maid had been. Smoke alarm was also disconnected in a drawer!
The negatives far outweigh the positives of this hotel. It is a great location and the staff could not have been nicer. This is a very tired hotel and very uncomfortable. The carpets are extremely worn and the rooms were clean, but the mosquitoes were relentless. I think the cleaners would leave the Window open when they were cleaning because we were swatting them every night. I do not recommend this hotel.
Not cleaned , there were mosquitos and shower curtains were too short to protect water from shower head. It was terrible experience to stay in this hotel.
The hotel was ideally situated to walk around the center of Florence. It was also only a 5 minute walk with luggage to the train station. The breakfast was good but it only started at 8am. They'd do better opening it at 7:30. The hotel was looking a bit shabby in need of some upkeep. Our room was also full of mosquitos despite no windows being open. For the price, it was fine.
El hotel tiene excelente ubicación; la habitacion esta en buenas condiciones, sin embargo la cama esta muy dura, como si estuvieras acostado en el piso, ademas que es muy ruidoso (no se si estaban arreglando algo porque se escuchaban golpes de martillo y taladro) no pudimos dormir bien los dias que estuvimos; el horario del desayuno es muy corto de 8 am a 9:30 am y el que atiende tiene mala actitud, contesta muy feo a los comensales; solo lo recomendaria por la ubicacion
It is well-located, within walking distance of the train station, and other points of interest. There are many options for shopping, dinner, groceries, laundry, and everything you need. The facilities are old and basic, but they are of good value for a short stay for bead and breakfast.
Nice spot, located close to several tourist attractions. Easy to walk to lots of places, and a really good continental breakfast.
We showed up 4 hours prior to check in due to travel times they let us store our bags. Very nice of them, would definitely recommend!
Wonderful location, close to many main sights, i walked to Duomo both at six in the morning and 11 at night, just to have a look at it. Our room opens to courtyard and is super quiet.
Dahong
Stayed 2 nights in Jul 2024
6/10 Okay
Regi, North Wilkesboro
Traveled with partner
Jul 24, 2024
First arrived to hot room cooled down some until midnight when the hotel had it programmed to shut off. No good sleep first night. Brought us a fan and last 2 nights got better.
We loved our stay and that breakfast was included!! Our only issue was that our rooms air conditioning was not functioning! We had to open our room door to let in the much cooler hallway air in. Despite this Hotel Rex is located in an excellent location and has pleasant accommodations!