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Hotel Universo

3.0 out of 5.0
Piazza Santa Maria Novella, 20, Florence, FI
Piazza Santa Maria Novella, 20, Florence, FI

Classic Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double or Twin Room, View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Amenities

Renovations + Closures

This property is closed from November 4 2024 to December 31 2025 (dates subject to change).

Property Features

Hotel Universo features multilingual staff, tour/ticket assistance, and concierge services. A computer station is located on site and wireless Internet access is complimentary. This Florence hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Hotel Universo is a smoke-free property.

  • Safe-deposit box at front desk
  • Express check-in
  • Luggage storage
  • Wheelchair accessible – no
  • Elevator
  • Locally-owned & organized tours & activities
  • Concierge services
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Laundry facilities
  • Express check-out
  • Tours/ticket assistance
  • Total number of rooms - 42
  • Number of floors - 5
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Smoke-free property
  • Computer station
  • Multilingual staff
  • Free newspapers in lobby
  • Water-efficient toilets only

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Room Amenities

Hotel Universo offers 42 accommodations with minibars and slippers. Each accommodation is individually furnished and decorated. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bidets, and hair dryers. This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • Desk
  • In-room climate control (air conditioning)
  • Bidet
  • Slippers
  • Cable TV service
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • LCD TV
  • Bathtub or shower
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 48 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Debit cards

Online penalty collection

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Contactless check-out is available.

Hotel Names

  • Hotel Universo Florence
  • Universo Florence
  • Hotel Universo Hotel
  • Hotel Universo Florence
  • Hotel Universo Hotel Florence

National Rating

This property has received its official star rating from the local rating authority.

  • Country specific national/official rating the local rating authority

Hotel Reviews

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