6/10 Okay
Babak
Traveled with family
Apr 17, 2025
Liked: Cleanliness
Disliked: Amenities
The hotel is located in a beautiful neighborhood with easy access to downtown Florence. Breakfast was also acceptable. Our room was renovated and clean but extremely uncomfortable. The sitting area and bathroom were on the first floor and bedroom was upstairs. The ventilation was so poor that we had to leave the first floor windows wide open at night but they didn't have mosquito screens and we got tortured by mosquitos all night. We asked to be relocated but they said they were all booked. There was a bathtub in the bathroom but the drain cap was missing and they refused to provide us with one so we couldn't use the bathtub. The building is not equipped with elevator and the receptionist who showed us our room on the second floor, didn't offer to help us with our heavy luggage.
Babak
Stayed 2 nights in Apr 2025