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Hotel Ville sull'Arno

5.0 star property
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Photo gallery for Hotel Ville sull'Arno

Indoor pool, seasonal outdoor pool, sun loungers
Property grounds
Garden
Junior Room, Jetted Tub (I tessuti) | 1 bedroom, down comforters, minibar, in-room safe
Executive Double Room, River View (Arno) | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Parking available
  • Spa
$291
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
Lungarno C. Colombo 1/3/5, Florence, FI, 50136
  • Uffizi Gallery
    ‪4 min drive‬
  • Ponte Vecchio
    ‪4 min drive‬
  • Cathedral of Santa Maria del Fiore
    ‪4 min drive‬
  • Florence (FLR-Peretola)
    ‪12 min drive‬

Room options

View all photos for Junior Room (La Biblioteca)

Junior Room (La Biblioteca) | 1 bedroom, down comforters, minibar, in-room safe

Junior Room (La Biblioteca)

10.0 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room (La Botanica)

Junior Room (La Botanica) | 1 bedroom, down comforters, minibar, in-room safe

Junior Room (La Botanica)

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

1 bedroom, down comforters, minibar, in-room safe

Superior Double Room

7.8 out of 10
Good
(6 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room, Jetted Tub (I tessuti)

Junior Room, Jetted Tub (I tessuti) | 1 bedroom, down comforters, minibar, in-room safe

Junior Room, Jetted Tub (I tessuti)

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (open space)

Suite (open space) | 1 bedroom, down comforters, minibar, in-room safe

Suite (open space)

9.6 out of 10
Exceptional
(5 reviews)
  • 462 sq ft
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Junior Room (Naked)

Junior Room (Naked) | Bathroom shower

Junior Room (Naked)

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Triple Room

Panoramic Triple Room | 1 bedroom, down comforters, minibar, in-room safe

Panoramic Triple Room

  • 237 sq ft
  • River view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Triple Room

1 bedroom, down comforters, minibar, in-room safe

Superior Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Junior Room, Hot Tub, River View (Private Wellness Resort)

Junior Room, Hot Tub, River View (Private Wellness Resort) | 1 bedroom, down comforters, minibar, in-room safe

Junior Room, Hot Tub, River View (Private Wellness Resort)

  • 323 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room, River View (Arno)

Executive Double Room, River View (Arno) | 1 bedroom, down comforters, minibar, in-room safe

Executive Double Room, River View (Arno)

10.0 out of 10
Exceptional
(11 reviews)
  • 269 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed, River View

Deluxe Room, 1 Double Bed, River View | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Room, 1 Double Bed, River View

9.6 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Ville sull'Arno

5-star hotel in Campo di Marte
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Hotel Ville sull'Arno offers 45 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. Beds feature down comforters. LCD televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Il Segreto della Villa has couples treatment room(s). Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. The spa is open daily.
In addition to a full-service spa, Hotel Ville sull'Arno features an indoor pool and a hot tub. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

2 meeting rooms are available. This luxury hotel also offers a seasonal outdoor pool, a fitness center, and a sauna. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Onsite parking is available (surcharge), along with a car charging station.

Hotel Ville sull'Arno is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Hotel Ville sull'Arno has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Self parking on site (EUR 29 per night)
  • Valet parking on site (EUR 29 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 27 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Pro golf lessons
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (30 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Entrance to this property's full service spa and fitness facilities is limited to 1-hour per day, per guest, and must be reserved onsite.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 45 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Airport shuttle fee: EUR 95.00 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: EUR 29 per night
  • Valet parking fee: EUR 29 per night
  • Pet fee: EUR 45 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the spa from 2 PM to 4 PM.
Property Registration Number IT048017A1I73NX4FT

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to September
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel sull'Arno
Hotel Ville sull'Arno
Hotel Ville sull'Arno Florence
sull'Arno
Ville sull'Arno
Ville sull'Arno Florence
Ville sull'Arno Hotel
Hotel Ville Sull Arno
Ville Sull Arno Hotel
Hotel Ville sull'Arno Hotel
Hotel Ville sull'Arno Florence
Hotel Ville sull'Arno Hotel Florence

Hotel Ville sull'Arno Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 590 out of 746 reviews
Rating 8 - Good. 124 out of 746 reviews
Rating 6 - Okay. 25 out of 746 reviews
Rating 4 - Poor. 7 out of 746 reviews
Rating 2 - Terrible. 0 out of 746 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, property conditions & facilities, room comfort
Everything was what we hoped for! The staff was so above and beyond and the restaurant was delicious. They always called a taxi for us, the room was very modern and had charger ports in walls, plenty of towels, everything you could hope for it did We explored Florence and Tuscany while here and weren’t able to take advantage of the spa amenities so we can’t comment on that.
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in May 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caring staff, great location, relaxing resort. Location made it easy to take our time by the pool in the morning, but still had a short trip to city center.
Stayed 3 nights in May 2025

10/10 Excellent

laurence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always lovely
Stayed 2 nights in May 2025

10/10 Excellent

pourya

Stayed 3 nights in May 2025

6/10 Okay

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Decent room, but pay attention to room choice. My room, a suite, only had one small window overlooking the river. Some of the staff members are fantastic and others not. While marketed as a 5 star hotel, it is a mid 4 star hotel. While it has parking, it can only accommodate a few cars and street parking is rough. I had some day trips to do so parking for a rental was important. Otherwise I would have stayed in town center.
Stayed 6 nights in May 2025

10/10 Excellent

Amit

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay. All the staff was amazing. Special mention for Lorenzo at the front desk!
Stayed 2 nights in May 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hospitality, comfortable, and friendly.
Stayed 4 nights in Apr 2025

4/10 Poor

Sarai, Richmond

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I was excited to stay here for my birthday. I was disappointed the room we got with the jetted tub only had hot water and seem to have some issues. The river view was nice but had construction as my view. We had so many mosquitoes in our room, I left with several bites. There more bugs in the pool area so that also limited our time there. Additionally the staff was hit and miss. The bartender was not friendly and poor customer service. And the front desk, Lorenzo was extremely rude, dismissive and acted as he could not be bothered to answer questions or provide support. Not a place that felt hospitable. The indoor pool I looked forward to was only limited to one hour a day per day. And you had to reserve a time. Not worth the money to stay here.
Stayed 2 nights in Apr 2025

10/10 Excellent

Suyun

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice property. We mostly wanted to have good sleep at this point in our trip, and the hotel delivered with good blackout curtains and a quiet environment. It is too far to walk to the town center however so you must be prepared to either coordinate your itinerary with the hotel shuttle, or take cabs
Stayed 2 nights in Apr 2025

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, and had a great view of the river and a nice balcony. Spa area was nice. Pretty far from the main tourist attractions thoufh.
Stayed 1 night in Apr 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The ultimate, decadent, romantic, hotel

We booked a suite for our honeymoon and we were not disappointed! The room was phenomenal, the spa was the ultimate way to relax after a day walking the streets of Florence, and the food was sublime. You will not regret your stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property large room very nice Spa
Stayed 2 nights in Mar 2025

10/10 Excellent

Camille

Stayed 1 night in Mar 2025

10/10 Excellent

Annabel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely ancient property and a joy to stay in. The staff were particularly helpful
Stayed 3 nights in Mar 2025

10/10 Excellent

James Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a fantastic place.
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew, Glendora

Stayed 8 nights in Feb 2025

10/10 Excellent

Taylor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing day at this hotel. I came for my birthday and they ended up surprising me the day of my birthday birthday with a tiramisu Dessert with a lit candle, They were very attentive, very kind, and it was overall one of the best experience I’ve ever had!
Stayed 5 nights in Feb 2025

6/10 Okay

Charles

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding service from friendly staff

Charming hotel with excellent staff and service, plus a great restaurant for evening meals. The only small downside is that it is a couple of kms from the main tourist zone, but that is a short walk and they have frequent minibus transfers for guests
Stayed 4 nights in Nov 2024

10/10 Excellent

Alyson

Stayed 2 nights in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Antony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable
Stayed 4 nights in Sep 2024