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iH Hotels Firenze Select

3.0 star property

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Photo gallery for iH Hotels Firenze Select

Interior detail
Reception
Interior entrance
Reception
Outdoor dining

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Parking available
  • Room service
  • Parking included
  • Pet friendly
  • Laundry

Explore the area

Map
Via Galliano, 24, Florence, Tuscany, 50144
  • Historic Centre of Florence
    ‪9 min walk‬
  • Fortezza da Basso
    ‪16 min walk‬
  • Palazzo dei Congressi
    ‪16 min walk‬
  • Florence (FLR-Peretola)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

View from room

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room

Premium bedding, in-room safe, individually decorated, desk

Basic Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Premium bedding, in-room safe, individually decorated, desk

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Duplex

Family Duplex | Premium bedding, in-room safe, individually decorated, desk

Family Duplex

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Studio

Studio | Premium bedding, in-room safe, individually decorated, desk

Studio

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Quadruple Room

Premium bedding, in-room safe, individually decorated, desk

Standard Quadruple Room

  • 248 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Basic Quadruple Room

Premium bedding, in-room safe, individually decorated, desk

Basic Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room

Premium bedding, in-room safe, individually decorated, desk

Standard Triple Room

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Triple Room

Premium bedding, in-room safe, individually decorated, desk

Basic Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

iH Hotels Firenze Select

3-star hotel in Santa Maria Novella
This hotel features a restaurant, a fitness center, and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, valet parking, a business center, and conference space are onsite. Housekeeping is available on request.
IH Hotels Firenze Select offers 53 accommodations with safes and hair dryers. These individually decorated accommodations include desks. Beds feature premium bedding. 20-inch LCD televisions come with satellite channels.

Bathrooms include showers, bidets, and complimentary toiletries. This Florence hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
IH Hotels Firenze Select features a sauna and a fitness center. The hotel offers a restaurant. This 3-star property offers access to a business center.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 538 square feet (50 square meters) include conference space. This Tuscan-style hotel also offers a library, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

IH Hotels Firenze Select has a restaurant on site.
Room service is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Airport shuttle available
  • Free self parking on site
  • Valet parking on site (EUR 18 per day)
  • Limited onsite parking

Food and drink

  • A restaurant

Things to do

  • Gym
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 538 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Built in 1800
  • Designated smoking areas
  • Tuscan architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch LCD TV with satellite channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in fee: EUR 40 for check-in between 6:00 PM and 9:00 PM
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: EUR 18 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee: EUR 40 for check-in between 6:00 PM and 9:00 PM
  • Late check-out fee: EUR 35 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 May to 15 September
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Select
Best Western Hotel Select Florence
Best Western Select
Best Western Select Florence
Select Hotel Florence
iH Hotels Firenze Select Hotel Florence
iH Hotels Firenze Select Hotel
iH Hotels Firenze Select Florence
Hotel iH Hotels Firenze Select Florence
Florence iH Hotels Firenze Select Hotel
Hotel iH Hotels Firenze Select
Best Western Hotel Select
Select Hotel

iH Hotels Firenze Select Reviews

Reviews

6.8
Rating 10 - Excellent. 29 out of 160 reviews
Rating 8 - Good. 60 out of 160 reviews
Rating 6 - Okay. 28 out of 160 reviews
Rating 4 - Poor. 22 out of 160 reviews
Rating 2 - Terrible. 21 out of 160 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Leslie

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Toilet clogged & wouldn’t flush. Moved rooms & it had a hole in the ceiling & very noisy on the street side. Asked to move back to origins room use the other toilet until they could fix it the next day as my daughter was ill. While in the shower the door was jammed shut. When I finally did it open it fell in on me & sliced my shin open. Marco was super nice but the other man was rude & sarcastic bringing me literally to tears.
Stayed 3 nights in Dec 2019

2/10 Terrible

jonathan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Terrible place dirty
Stayed 2 nights in Oct 2019

10/10 Excellent

A.A.P., NYC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious, bed was big, bathroom had all that you need and it was close to the city center.
Stayed 6 nights in Oct 2019

4/10 Poor

Katya, Singapore

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old terrible location it’s 1 star not worth to stay for 109$ a day
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

When i arrived to the property the receptionest saidbto me that there is a problem in the hotel regarding water fluid and they have booked a room in other hotel for me. Although the other hotel wasbbetter, but it was a very interrupting situation
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

2/10 Terrible

Rafat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruuuuuuun...
I checked out after one hour and half and they don't care to change the room for me. They have under ground rooms ( they were a cellar/ basement) with smell of damp and mold. You are just a number they don't care or even bother to smile. How did they get 3 stars with this type of rooms and services, I do not know.
Stayed 1 night in Aug 2019

8/10 Good

mohamed

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2019

8/10 Good

Ola

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful and super rude. Will not be returning to this place.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant staff and service
Great staff and helpful service 24/7.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

8/10 Good

Olena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 4 nights in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel experience
Worst hotel experience I had in my life.. I wonder how it's rated 3* .. door keys not working, walls was not well painted furniture was very old, no wifi, air condition sound very loud so we couldn't sleep. breakfast very poor.. not recommended at all
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
I stayed very excellent hotel and convenient and happy sleep
Stayed 1 night in Aug 2019

8/10 Good

Steve, Gloucester

Traveled with partner
Liked: Cleanliness, staff & service
We knew when we booked that it was a little way out of the centre. Once we sussed the buses, all was good. It’s a reasonably price hotel and suited our one night stay
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Jun 2019

4/10 Poor

Rachel

Liked: Cleanliness
Disliked: Staff & service
Review
We had a late flight and got to the hotel around midnight, we stood outside a locked door for about 35 minutes before the night guy showed up to let us in and brought us to our room without a key which we had to get th he next day. The air conditioning was barely functional and it was over 35 degrees outside and very hot in the room. The door did not close properly without slamming it closed to lock. It was clean, but would not stay again.
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Absolutely horrible. I got put in a room next to reception without any sound proofing so I could hear everything that was going on on the ground floor. The air-conditioning didn’t work nor did the plugs in the room. I had to use my portable charger to charge my devices as the staff didn’t have any solution. At night an unbearable humming noise coming from outside the room made it impossible to sleep even for a heavy sleeper like me with earplugs in. The staff refused to change my room saying there was nothing they could do and were very unfriendly. It was so bad that I had to check out of the hotel the next day, never had a worse experience on a holiday ever.
Stayed 3 nights in Jun 2019

6/10 Okay

Chelsea

Disliked: Cleanliness, staff & service, room comfort
An option but consider your pros and cons.
This was our hotel when we had gotten our other one cancelled. We didn’t get the room we originally paid for and when I said something he corrected himself. It ended up being a complex across the street and down about 200 meters. No elevator. The place was VERY small. Apartment style was very basic and no where near up to date. The stairs were very narrow and steep and were spiral. Make sure you don’t have bad knees when booking this place. The place had NO air conditioning though they say they do but windows did open and at the time of year it still gets down cold at night. No screens in windows and was buggy that night. Bed was rock hard and pillows were thin. The place didn’t look ready to have people. The walls were thin and you couldn’t hear neighbors. But the view in the morning was magnificent with the sun rise. Breakfast was included and basic but good.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cozy place on the top floor. Had a lift and decent shower. Great price, just had to deal with taxis to the old quarter.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good hotel
Clean room, good WiFi. Walk in 5 min to Bus stops. Very good breakfast. The mattress need to be replaced.
Stayed 3 nights in May 2019

8/10 Good

Renato

Liked: Cleanliness, staff & service, room comfort
Far from the crowd
Stayed 9 nights in Dec 2018