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The Place Firenze

5.0 star property

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Photo gallery for The Place Firenze

Restaurant
The Santa Maria Novella Master Suite | Premium bedding, free minibar, in-room safe, blackout drapes
Penthouse | Balcony view
The Santa Maria Novella Master Suite | View from room
Daily full breakfast (EUR 45 per person)

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

Map
Piazza di Santa Maria Novella, 7, Florence, FI, 50123
  • Historic Centre of Florence
    ‪1 min walk‬
  • Piazza di Santa Maria Novella
    ‪2 min walk‬
  • Basilica of Santa Maria Novella
    ‪2 min walk‬
  • Florence (FLR-Peretola)
    ‪10 min drive‬

Room options

View all photos for The Superior

The Superior | Premium bedding, free minibar, in-room safe, blackout drapes

The Superior

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for The Santa Maria Novella Master Suite

The Santa Maria Novella Master Suite | Premium bedding, free minibar, in-room safe, blackout drapes

The Santa Maria Novella Master Suite

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for The Executive Suite

The Executive Suite | Premium bedding, free minibar, in-room safe, blackout drapes

The Executive Suite

  • 538 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for The Deluxe

The Deluxe | Premium bedding, free minibar, in-room safe, blackout drapes

The Deluxe

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Penthouse

Penthouse | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Penthouse

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for The Panoramic Loft

The Panoramic Loft | Premium bedding, free minibar, in-room safe, blackout drapes

The Panoramic Loft

  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for The Junior Suite

The Junior Suite | Premium bedding, free minibar, in-room safe, blackout drapes

The Junior Suite

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

The Place Firenze

5-star hotel in Duomo
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking, and concierge services.
The Place Firenze offers 20 accommodations with free minibar items and minibars. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers a rooftop terrace, a library, and multilingual staff. Parking is available onsite for a surcharge.

The Place Firenze is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
The Place Firenze has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

The Place Firenze is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay.
The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 55 per day)

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: EUR 45 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Family friendly

  • Children's games
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable/satellite channels

Food and drink

  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between January 15 and March 15.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 165.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 45 per person
  • Valet parking fee: EUR 55 per day
  • Rollaway bed fee: EUR 165.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number IT048017A1UJWWV4DR

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

The Place Firenze Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 158 out of 184 reviews
Rating 8 - Good. 22 out of 184 reviews
Rating 6 - Okay. 3 out of 184 reviews
Rating 4 - Poor. 0 out of 184 reviews
Rating 2 - Terrible. 1 out of 184 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel! Amazing staff! Awesome location!
Stayed 3 nights in May 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff are very accommodating and make you feel welcome
Stayed 4 nights in Aug 2023

10/10 Excellent

Janine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Place is now my favorite hotel in Europe! The staff could not have been more kind, attentive and helpful. When our flight was cancelled, they arranged for a hotel in another city, train tickets and transportation. The dining room is exceptional, breakfast was delicious and the rooms charming. But it is the outstanding staff that makes this hotel so exceptional!
Stayed 1 night in Aug 2023

10/10 Excellent

Denis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great boutique hotel.Professionally run with excellent staff ,service and amenities.
Stayed 3 nights in Aug 2023

10/10 Excellent

Janine

Traveled with family
Liked: Amenities
The reception, sense of welcoming and attention to detail were all outstanding. The food was excellent and the rooms charming. We absolutely loved this hotel!
Stayed 2 nights in Aug 2023

10/10 Excellent

Graeme

Traveled with family
Liked: Staff & service, property conditions & facilities
Incredible very special find ! Amazing people. Amazing boutique hotel.
Stayed 3 nights in Jul 2023

10/10 Excellent

earl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!
Incredible staff, perfect location, will definitely return.
Stayed 4 nights in Dec 2022

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel with amazing service and attention to every detail. Close to everything. Will definitely be back.
Stayed 5 nights in Sep 2022

6/10 Okay

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid nearly $2000 for a one night stay and the property did not reflect the price tag. On the morning of our departure, while breakfast started at 7:30am and we came down after 8am, it appeared that no one was even ready to start their work day until well after. After being seated, waited at least 10-15mins before anyone came to offer a menu. Coffee was terrible, breakfast marginal at best. Not a 5 star level experience by any means.
Stayed 1 night in Sep 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

steven

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want the nicest five star boutique hotel in Florence this is it.
Stayed 3 nights in May 2022

10/10 Excellent

Kathleen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, comfortable and centrally located. The service and staff were extremely helpful and friendly. The breakfast was delicious with many choices. I cannot say enough good things about this special property and highly recommend it.
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Amazing boutique hotel! Great service! Great location!! You get what you pay for!!
Stayed 2 nights in Apr 2022

10/10 Excellent

Philippe, Valencia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommand
Stayed 4 nights in Nov 2021

10/10 Excellent

Ann Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only is The Place Firenze a beautiful home away from home, but the level of care they provide is without rival. Lorenzo in particular went out of his way to help us with issues ranging from COVID testing issues to booking fantastic restaurants. Carmen was helpful and warm as well, as were the restaurant staff who made us feel welcome and in a home away from home. Fantastic food and ambience at both the hotel and the restaurant as well. This was not our first stay at The Place Firenze and will certainly not be our last. Ann and Bill
Stayed 1 night in Oct 2021

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beatiful hotel and equally beautiful service
Very charming and stylish hotel with excellent service (and exceptional negronis), great à la carte served breakfast. Small issue resolved superlatively well.
Stayed 2 nights in Oct 2021

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, with warm and gracious staff members who were always happy to help reserve a restaurant, give directions and point out some interesting things for us to do.
Stayed 2 nights in Oct 2021

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccably curated hotel
Elegantly decorated throughout the entire property and impeccably curated in every detail. Very pricey food and drink menu but acceptable for this range of hotel. Worth every penny. Will definitely return on my next trip to Florence.
Stayed 1 night in Jun 2021

10/10 Excellent

Nick, Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and such a stylish place. Attention to detail is super sharp. Great General Manager, he was very welcoming and engaging, his whole team was equally wonderful. Really recommend this hotel if in Florence. Will be back for sure !
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, location and design
Great location and wonderfully designed hotel with excellent staff. Highly recommended for a long weekend city trip!
Stayed 3 nights in Jul 2020

10/10 Excellent

IgorInna, New York, NY

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got to the hotel during the Covid19 crises and the staff could not be more comforting, personable and supportive. It’s super luxury Finishings and furnishings and superb bedding are perfection. Just like it’s Capri location very well designed and serviced. Andrea who just started at the hotel that same week could not do enough for us as well as the whole staff. Prey that all this crises will pass and this amazing place will spring back to action. Xoxo
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tremendous and friendly staff in intimate 5-star boutique hotel. We spent 5 nights. Great location and experience from arrival through departure.
Stayed 5 nights in Nov 2019

8/10 Good

AYLIN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019