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Palazzo dei Ciompi Suites

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1 bedroom, premium bedding, down comforters, desk
Deluxe Suite, 2 Bedrooms, Kitchen | City view
Presidential Suite, 1 Bedroom, Hot Tub, City View | 1 bedroom, premium bedding, down comforters, desk
Shower, free toiletries, hair dryer, bidet
Deluxe Suite | Living area | TV

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
Via Pietrapiana 18, Florence, FI, 50122
  • Historic Centre of Florence
    ‪1 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪10 min walk‬
  • Uffizi Gallery
    ‪13 min walk‬
  • Florence (FLR-Peretola)
    ‪38 min drive‬

Room options

View all photos for Deluxe Suite, 2 Bedrooms, Kitchen

Deluxe Suite, 2 Bedrooms, Kitchen | 1 bedroom, premium bedding, down comforters, desk

Deluxe Suite, 2 Bedrooms, Kitchen

  • 645 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Suite

1 bedroom, premium bedding, down comforters, desk

Standard Suite

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Condo

Royal Condo | 1 bedroom, premium bedding, down comforters, desk

Royal Condo

  • 850 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Deluxe Suite (De Luxe 2+1 people)

Deluxe Suite (De Luxe 2+1 people) | 1 bedroom, premium bedding, down comforters, desk

Deluxe Suite (De Luxe 2+1 people)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, 2 Bathrooms (Suite De Luxe - 4+1 people)

Deluxe Suite, 2 Bedrooms, 2 Bathrooms (Suite De Luxe - 4+1 people) | 1 bedroom, premium bedding, down comforters, desk

Deluxe Suite, 2 Bedrooms, 2 Bathrooms (Suite De Luxe - 4+1 people)

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite (De Luxe 2 people)

Deluxe Suite (De Luxe 2 people) | View from room

Deluxe Suite (De Luxe 2 people)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (De Luxe 2+2 people)

1 bedroom, premium bedding, down comforters, desk

Deluxe Suite (De Luxe 2+2 people)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Hot Tub, City View

Presidential Suite, 1 Bedroom, Hot Tub, City View | 1 bedroom, premium bedding, down comforters, desk

Presidential Suite, 1 Bedroom, Hot Tub, City View

  • 861 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Condo

Premium Condo | 1 bedroom, premium bedding, down comforters, desk

Premium Condo

  • 753 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

View all photos for Deluxe Suite

1 bedroom, premium bedding, down comforters, desk

Deluxe Suite

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Twin Beds, 1 Queen Sofa Bed and 1 Twin Sofa Bed

View all photos for Family Condo

Family Condo | 1 bedroom, premium bedding, down comforters, desk

Family Condo

  • 646 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Deluxe Suite (De Luxe 4+2 people)

1 bedroom, premium bedding, down comforters, desk

Deluxe Suite (De Luxe 4+2 people)

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

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Superior Double Room, Balcony, City View | Individually decorated, individually furnished, blackout drapes

Il Pitti Soggiorno

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • Extra beds/cribs
4.0 out of 5, Very Good, (407)
The price is $91
per night
$114 total
includes taxes & fees
Mar 26 - Mar 27
Il Pitti Soggiorno

About this property

Palazzo dei Ciompi Suites

Aparthotel in Santa Croce
This smoke-free aparthotel features 2 restaurants, a bar/lounge, and WiFi in public areas. Other amenities include self parking, dry cleaning, and laundry facilities. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Comforts include premium bedding and a down comforter, and guests will also find conveniences like a dining area and a sitting area. Limited housekeeping is available.
Palazzo dei Ciompi Suites offers 33 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Beds feature down comforters and premium bedding. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, bidets, and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on a limited basis and hypo-allergenic bedding can be requested.

Dining is available at one of the aparthotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge. This family-friendly aparthotel also offers multilingual staff, tour/ticket assistance, and laundry facilities. Onsite parking is available (surcharge).

Palazzo dei Ciompi Suites is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8 AM and 10:30 AM.
Palazzo dei Ciompi Suites has 2 restaurants on site.

Languages

English, Italian, Russian

Property amenities

Internet

  • Available in the apartment: WiFi (EUR 5 per 24-hour period)
  • Available in some public areas: WiFi (EUR 5 per stay)

Parking and transportation

  • Self parking on site (EUR 25 per day)

Family friendly

  • Children stay free (see details)
  • Highchair

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 9 per person
  • 2 restaurants
  • A bar/lounge

Bedrooms

  • Bedroom
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (limited availability)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 33 units
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (8:30 AM - 9:00 PM) and Sunday - Sunday (2:00 PM - 7:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Check-in: Sundays 2 PM - 7 PM.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9 per person
  • Fee for in-room wireless internet: EUR 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: EUR 5 per stay (rates may vary)
  • Self parking fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

MSNSUITES Palazzo Ciompi
MSNSUITES Palazzo Ciompi Apartment
MSNSUITES Palazzo Ciompi Apartment Florence
MSNSUITES Palazzo Ciompi Florence
Palazzo Ciompi
Palazzo Dei Ciompi
MsnSuites Palazzo dei Ciompi
Palazzo dei Ciompi Suites Florence
Palazzo dei Ciompi Suites Aparthotel
Palazzo dei Ciompi Suites Aparthotel Florence

Palazzo dei Ciompi Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 120 out of 373 reviews
Rating 8 - Good. 134 out of 373 reviews
Rating 6 - Okay. 61 out of 373 reviews
Rating 4 - Poor. 30 out of 373 reviews
Rating 2 - Terrible. 28 out of 373 reviews

7.8/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

gladys

Traveled with family
Liked: Cleanliness, property conditions & facilities
This property was great. However I used Expedia to rent this and I will never use them again unless it is through AARP. They were of no help in reaching the property, and getting arrangements made.
Stayed 3 nights in Oct 2024

8/10 Good

Shania

Stayed 1 night in Oct 2024

10/10 Excellent

wladimir

Traveled with family
Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

DAVID

Traveled with partner
Disliked: Property conditions & facilities
This property does not look like the beautiful photos on the site. Was average and expensive. Terrible uncomfortable beds. Would not return.
Stayed 1 night in Sep 2024

2/10 Terrible

Amy

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not having air conditioning, lights didn't work, dryer did not work, false advertisement. Same towels for 5 days.lots of mosquitos. I was bitten all over my body. It was a terrible place
Stayed 1 night in Oct 2024

6/10 Okay

William

Traveled with group
Disliked: Amenities
The beds were very uncomfortable. The breakfast was underwhelming.
Stayed 2 nights in Sep 2024

6/10 Okay

Caitlin

Liked: Cleanliness, property conditions & facilities
Room was lovely! Bed was very uncomfortable and surrounding area was noisy due to ongoing building work
Stayed 2 nights in Sep 2024

2/10 Terrible

Nicholas

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Easily the WORST hotel room I have ever stayed in. The room is essentially a hot, dirty, stinky, windowless dungeon - this hotel should be embarrassed for considering this a hotel room and charging people money for it. The photos are extremely deceptive. Looks nothing like what was advertised. The AC does not work (the machine blows out warm air). Staff was rude about the air conditioning issue, the room never got colder and smelled awful. The room smells strongly of mold and we left with our belongings still smelling like mold. They also only provided 2 small hand towels and no soap products. This hotel cuts corners at every opportunity. STAY AWAY FROM THIS HOTEL
Stayed 1 night in Sep 2024

4/10 Poor

Philip

Disliked: Property conditions & facilities
The rooms are big but in very bad conditions. The reception is only open for a few hours. The location is excellent, but my recommendation is to find other hotel in the same area.
Stayed 2 nights in Sep 2024

6/10 Okay

dave, centreville

Liked: Cleanliness, property conditions & facilities
When you book with this hotel, be careful, when selecting your room, some of the rooms you share a bathroom. I did not pay attention to that and ended up sharing a bathroom.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessie

Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Tara

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
The A/C did not work well. The property was spacious- lots of room for our family, great to have a kitchen and free laundry on site. Although the apt was not very clean, only one bed was comfortable, the 2nd bed room had two beds that were 2 separate beds not a queen as advertised, sofa bed was hard and so loud anytime you moved.
Stayed 2 nights in Sep 2024

8/10 Good

Gregory, Seattle

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Really cool room, but no services. Had to ask for coffee for the room (creamer and sugar are not available), had to ask for cups for drinks, had to ask for shampoo and soap for the room, parking is only available with an advanced reservation, etc. People are very friendly and out room was very cool and unique.
Stayed 2 nights in Sep 2024

8/10 Good

martin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great place with a beautiful view from the window
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, room comfort
We had a very comfortable stay at this hotel. Close to everything, shops, restaurants, bus stop and walkable to the duomo. It has everything that we needed, and also has washer and dryer. Thanks for making our stay a memorable one.
Stayed 4 nights in Aug 2024

10/10 Excellent

ERIN

Traveled with group, Traveled with family
Only stayed for 1 night, and could have quite easily extended for many more. The room is beautiful, clean & spacious. Onsite laundry is a massive bonus, walking distance to everything. Customer service was unmatched! Highly recommend 🙂
Stayed 1 night in Aug 2024

4/10 Poor

Rochy

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
the room I was assigned did not have any functioning air conditioning. This made my stay extremely uncomfortable, especially given the high temperatures during my visit. When I approached the front desk to address this issue, the staff member I spoke with was notably rude and dismissive. Her lack of professionalism and unwillingness to provide any helpful information was disappointing and not in line with the standard of service I expected from your establishment. Additionally, I was not informed about the parking fee when I made my reservation or during check-in. I was under the impression that parking was complimentary, as there was no mention of any charges on your website or in my booking confirmation. This unexpected expense was an unpleasant surprise at check-out. The overall cleanliness of the hotel also left much to be desired. While the interior of the room was passable, the exterior areas were dirty and poorly maintained. This greatly detracted from the overall ambiance of the hotel and my comfort during the stay.
Stayed 1 night in Jul 2024

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great about our stay! The only downfall was I wish the AC was a bit stronger
Stayed 3 nights in Jul 2024

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, room comfort
Apartment style stay
The apartment was huge and comfortable for our family. Downside was we weren’t told upfront about the fee for parking snd when we asked for more towels we were told only guests staying more than 3 nights could get extra towels. Help desk was also only an available during certain hours and the place was hard to locate at first. Location however walkable to many sites.
Stayed 3 nights in Jul 2024

6/10 Okay

Iryna

Traveled with family
The room was big, the view was great. Though, the third sleeping place was very not comfortable, breakfast-poor , no hair conditioner or body locion in the room, towels were not changed in 48 h.
Stayed 2 nights in Jun 2024

8/10 Good

Rosimely

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, walking distance to Duomo and other relevant monuments and places. Friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Cate

Stayed 1 night in Jun 2024

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This location was absolutely perfect for our stay. A quick walk into the city. With a lot of food options right around the property. Great space for a short stay in Rome
Stayed 1 night in May 2024

8/10 Good

yu

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Washing machines were broken
Stayed 2 nights in May 2024

10/10 Excellent

Belinda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024