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Porta Faenza Hotel

3.0 star property

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Photo gallery for Porta Faenza Hotel

Check-in/check-out kiosk
Classic Double or Twin Room | 1 bedroom, premium bedding, minibar, in-room safe
Check-in/check-out kiosk
Front of property
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Room service
  • Pet friendly

Explore the area

Map
Via Faenza 77, Florence, FI, 50123
  • Piazza di Santa Maria Novella
    ‪8 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪10 min walk‬
  • Uffizi Gallery
    ‪16 min walk‬
  • Florence (FLR-Peretola)
    ‪7 min drive‬

Room options

View all photos for Single Room

1 bedroom, premium bedding, minibar, in-room safe

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quintuple room

1 bedroom, premium bedding, minibar, in-room safe

Quintuple room

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 5
  • 5 Twin Beds OR 1 Double Bed and 3 Twin Beds

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Classic Double or Twin Room

9.4 out of 10
Exceptional
(29 reviews)
  • 182 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Quadruple Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Quadruple Room

9.6 out of 10
Exceptional
(5 reviews)
  • 236 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Double Room Economy Small

1 bedroom, premium bedding, minibar, in-room safe

Double Room Economy Small

10.0 out of 10
Exceptional
(4 reviews)
  • 118 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Porta Faenza Hotel

3-star hotel in Historic Centre of Florence
Along with a bar/lounge, this smoke-free hotel has self parking and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Porta Faenza Hotel offers 25 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 40-inch Smart televisions come with digital channels and Netflix.

Bathrooms include complimentary toiletries and hair dryers. This Florence hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Porta Faenza Hotel features multilingual staff, tour/ticket assistance, and concierge services. A computer station is located on site and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Onsite parking is available (surcharge).

Porta Faenza Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 8 for adults and EUR 8 for children
  • A bar/lounge

Family friendly

  • High chair
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 8 for children
  • Self parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number IT048017A1HE2XS57V

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Porta Faenza
Porta Faenza
Porta Faenza Florence
Porta Faenza Hotel
Porta Faenza Hotel Florence
Porta Faenza Hotel Hotel
Porta Faenza Hotel Florence
Porta Faenza Hotel Hotel Florence

Porta Faenza Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 626 out of 1002 reviews
Rating 8 - Good. 300 out of 1002 reviews
Rating 6 - Okay. 60 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 3 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel. Very clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Newman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean with 18th century decor. The breakfast buffet is only $8 Euro and it is a steal.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mohammed jamil khan

Stayed 1 night in Apr 2025

10/10 Excellent

maurizio

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and convenient. Brand new bathroom.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities

Great guest service

My rating is not for my stay but for how they had an issue with my room. Before I arrived there was a plumbing issue in my room. When I arrived they had already found me an alternate place to stay, took care of my transfer, and made it the easiest check in possible - I am always impressed when a hotel responds professionally and quickly to an issue before the guest could even complain - well done
Stayed 1 night in Mar 2025

10/10 Excellent

Izabella

Stayed 1 night in Mar 2025

10/10 Excellent

BHAVANI

Liked: Amenities
Proximity to restaurants, piazza del duomo and railway station
Stayed 1 night in Mar 2025

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel while steps to all attractions. Friendly front desk. Great breakfast and tasteful decorations. Highly recommend!
Stayed 3 nights in Mar 2025

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Douglas, Monroe

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel we stayed at really wonderful. Everyone was very helpful and nice. WOW the breakfast is out of this world at this hotel. I would love to stay here again clearly wonderful 10 .
Stayed 1 night in Mar 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy place convenient to everything

Super location near train station, the market and the Duomo. Quiet end of street with great vibes. Safe. Comfortable bed with updated shower room. Lovely reception area with water and little treats for guests. A nice touch. Also mini bar very reasonable. Friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location (walking distance from Train station and from Academia and other historic places.
Stayed 1 night in Mar 2025

6/10 Okay

Steven

Traveled with family
Disliked: Amenities, property conditions & facilities
The room was fabulous for a family of five and the area was super close to everything. The stence of Sewer in the elevator and room was completely horrific and was a real health concern. I would not reccomend this hotel for that reason. We literally had to cover our noses, open the window and used room spray all night long.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shea

Stayed 1 night in Mar 2025

10/10 Excellent

Sacha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Staff was friendly and nice updated room. I would highly recommend.
Stayed 2 nights in Feb 2025

10/10 Excellent

caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is my go to place in Florence! They're always kind, they are always helpful and it's a very safe and secure place. As a solo traveler that is always really important to me and they have never let me down.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay - safe, near the train station

Such an easy experience from the train station to dropping our bags to exploring the city. Quiet street but easy to get to the action of the city. Front desk was super nice and helpful. Wish we stayed one more night. Next time we return we will stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Lily, Bakersfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious and inviting. Staff was professional and friendly. Bathrooms were modern and clean. The hotel staff provided complimentary wine at check-in. Breakfast was a plus and included bacon and eggs. The breakfast staff servicing the breakfast was attentive and kept items well-stocked.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great location and service

Amazing historic property with small but functional and clean rooms. Helpful staff. Quiet location with excellent proximity to great restaurants and the main railway station. We left too early to sample breakfast but it was offered. Would stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Kari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is walkable from the train station which was nice. Also, has lots of restaurants and stores near by. The staff were delightful and we even stored our luggage for free. Communication was great with staff before and during our stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Lana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and the bathroom was beautiful.
Stayed 1 night in Dec 2024

8/10 Good

Charles, Anchorage

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a really good stay--except for the noise every morning starting around 5am. It might have been the cleaning crew coming on shift. I'm a light sleeper, so it was pretty annoying. The beds were excellent, bathroom was great. Breakfast was very good. The noise was the only issue.
Stayed 3 nights in Nov 2024

6/10 Okay

Tamara, SARASOTA

Liked: Cleanliness
My heat did not work and I was freezing the whole time. I did report this to front desk and they said they would send some one after 8:30pm last night but no one came. I got a bad cold from the cold air. My room did not look like picture I requested. I did not get any upgrade. Breakfast was just average. Same every day. Would have preferred some change.
Stayed 4 nights in Nov 2024

10/10 Excellent

Nelson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean, good location, staff friendly. Room was clean and spacious. Would stay there again.
Stayed 1 night in Nov 2024