See all properties

Portrait Firenze - Lungarno Collection

5.0 star property

Choose dates to view prices

Photo gallery for Portrait Firenze - Lungarno Collection

Exterior
Superior Suite, River View | View from room
Suite, River View (Portrait) | Minibar, in-room safe, desk, blackout drapes
Signature Suite (Ponte Vecchio) | Balcony view
Meeting facility

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Parking available
  • Room service
  • Pet friendly

Explore the area

Map
Lungarno degli Acciaiuoli, 4, Florence, FI, 50123
  • Ponte Vecchio
    ‪1 min walk‬
  • Uffizi Gallery
    ‪4 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪10 min walk‬
  • Florence (FLR-Peretola)
    ‪25 min drive‬

Room options

View all photos for Studio (Portrait)

Studio (Portrait) | Minibar, in-room safe, desk, blackout drapes

Studio (Portrait)

  • 430 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Studio, River View

Deluxe Studio, River View | Living area | LCD TV, iPad, DVD player

Deluxe Studio, River View

  • 527 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite | Living area | LCD TV, iPad, DVD player

Family Suite

  • 624 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, River View (Portrait)

Suite, River View (Portrait) | Living area | LCD TV, iPad, DVD player

Suite, River View (Portrait)

  • 915 sq ft
  • River view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite (Timeless)

Suite (Timeless) | Minibar, in-room safe, desk, blackout drapes

Suite (Timeless)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite (Ponte Vecchio)

Signature Suite (Ponte Vecchio) | Balcony view

Signature Suite (Ponte Vecchio)

  • 1292 sq ft
  • River view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, River View (Prestige)

Suite, River View (Prestige) | Living area | LCD TV, iPad, DVD player

Suite, River View (Prestige)

  • 602 sq ft
  • River view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite, River View

Superior Suite, River View | View from room

Superior Suite, River View

  • 560 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hotel Lungarno - Lungarno Collection

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, (564)
The price is $830
per night
$930 total
includes taxes & fees
Mar 25 - Mar 26
Hotel Lungarno - Lungarno Collection

About this property

Portrait Firenze - Lungarno Collection

5-star hotel in Duomo
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, valet parking, spa services, and a meeting room are onsite.
Portrait Firenze - Lungarno Collection offers 37 accommodations with iPads and DVD players. Guests can make use of the in-room refrigerators, microwaves, and espresso makers. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

LCD televisions come with premium digital channels. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include minibars and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a meeting room and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers spa services, multilingual staff, and tour/ticket assistance. Guests can use the health club at a partner property. For a surcharge, the property provides a shuttle from the airport to the hotel (available 24 hours), a train station pick-up service, and a train station drop-off service. Onsite parking is available (surcharge).

Portrait Firenze - Lungarno Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Portrait Firenze - Lungarno Collection has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Covered valet parking on site (EUR 60 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 45 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • On a river

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures

Accessibility

  • Elevator

More

  • 7 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • iPad
  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
3 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 45 per person
  • Airport shuttle fee: EUR 70 per vehicle (maximum occupancy 2)
  • Covered valet parking fee: EUR 60 per day
  • Pet fee: EUR 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1MOLICJPD

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Lungarno Suites
Lungarno Suites House
Lungarno Suites House Florence
Portrait Firenze Hotel Florence
Portrait Firenze Hotel
Portrait Firenze Florence
Portrait Firenze
Portrait Firenze Lungarno Collection
Portrait Firenze - Lungarno Collection Hotel
Portrait Firenze - Lungarno Collection Florence
Portrait Firenze - Lungarno Collection Hotel Florence

Portrait Firenze - Lungarno Collection Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 248 out of 287 reviews
Rating 8 - Good. 29 out of 287 reviews
Rating 6 - Okay. 5 out of 287 reviews
Rating 4 - Poor. 3 out of 287 reviews
Rating 2 - Terrible. 2 out of 287 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brynette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with an excellent view of the bridge. Excellent, attentive staff, beautiful rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best hotel I’ve ever stayed at. Amazing service and fantastic restaurant, close to everything!
Stayed 5 nights in Sep 2024

6/10 Okay

Marie-Claude

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel is well situated, within walking distance of all the tourist attraction. However it is Not worth the price & a 4⭐️ at best. The hotel faces the water, which is nice. But the view from my room was the inside of an office building!!! The alley between the buildings was used for delivery very early in the morning. That plus the cafe downstairs was very noisy. Staff was a hit or miss. Some were very competent & nice. One man in particular was very pushy, looking for a tip. He also gave me wrong information & ignored my requests. The restaurant has very limited choices.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 3 nights in Aug 2024

10/10 Excellent

Sidhartha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Sherri

Stayed 2 nights in Jun 2024

10/10 Excellent

Zara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have already recommended this hotel to family and friends. This was our experience and we all missed it as soon we had to leave Florence : - welcome you receive at the door (no standard check in desk- instead you give staff your passports and they do their magic while you and your family enjoy delicious drinks in a very elegant and comfortable waiting room) - the staff anticipating your needs (we are not good planners and they booked for us both attractions and train tickets; suggested and booked great restaurants) - easy interaction by text message - immediate responses - very warm and patient staff - beautiful rooms (you feel you just hired a coveted interior decorator who redid your home- that’s right - rooms do NOT feel generically hotel-y, instead it’s like you are in a ln elegant but comfortable home- plush couches and chairs.) - location- around the corner from all major tourist destinations, overlooking Ponte Vecchio but the entrance is much quieter. - will return and stay there every time we are in Florence
Stayed 4 nights in Apr 2024

10/10 Excellent

Yukie

Stayed 5 nights in Apr 2024

10/10 Excellent

Noor

Stayed 5 nights in Feb 2024

10/10 Excellent

Nayef

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location in the heart of Florence
Stayed 4 nights in Feb 2024

10/10 Excellent

Nawaf

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff, I enjoyed so much
Stayed 3 nights in Oct 2023

10/10 Excellent

Guy

Traveled with family
Excellent service and staff and room was really well appointed with good quality linen and bathroom products. Would definitely recommend it. Only slight issue was with breakfast where the service at times was slow and the food from the buffet was not especially inspiring but a minor grip which would not stop us from going back.
Stayed 3 nights in Oct 2023

10/10 Excellent

Dragica

Stayed 2 nights in Jul 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in a great location
Great boutique hotel in an amazing location - can’t ask for better views of Ponte Vecchio - sitting outside for breakfast or a late afternoon Aperol watching people ambling by is magical - the view of the bridge from our 3rd floor suite was stunning
Stayed 3 nights in Jun 2023

10/10 Excellent

Audra

Stayed 3 nights in Apr 2023

10/10 Excellent

Yara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

Alexander, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most beautiful hotels I have stayed in. The view of the Arno and the Ponte Vecchio from my hotel room were a wonderful memory.
Stayed 1 night in Nov 2022

10/10 Excellent

Peggy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The minute you walk through the door at Portrait you are taken care of and pampered. The room is exceptional in every way from the dishwasher to the toiletries. The staff is unsurpassed in their desire to please & serve you. This property is exceptional & I would rate it above the Four Seasons chain. Maybe only the One & Only chain exceeds it. Thank you to all the staff for making our stay memorable.
Stayed 1 night in Oct 2022

10/10 Excellent

Peggy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is unsurpassed in every way. The room with an amazing view was perfect and included anything a client would want from a flat iron to a checkin treat and drink. The staff catered to every need and request in a timely manner. There is nothing I would change. We will definitely return to the perfect hotel in the perfect location.
Stayed 1 night in Oct 2022

10/10 Excellent

Eileen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent staff, wonderful restaurant on the premises and beautiful views of the river.
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Notch Service
Upon arrival, our bags were whisked away and we were offered welcome drinks. It was mid afternoon and we were hungry, but many restaurants were closed. The staff quickly made a recommendation and called the restaurant to reserve a table for us. At night, a menu of different pillows were offered. Overall, the location was perfect. The room itself was clean though not overly spacious. The service was top-notch. Highly recommend if you’re willing to splurge a bit.
Stayed 1 night in Apr 2022

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and the hotel itself were fantastic, couldn’t fault it on any level!
Stayed 2 nights in Mar 2022

8/10 Good

Leonard

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2022

10/10 Excellent

Talal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Portrait
The stay was great , the staff was great 👍
Stayed 2 nights in Jan 2022

10/10 Excellent

Clare

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021