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Hotel Centrale

4.0 star property

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Photo gallery for Hotel Centrale

Executive Studio Suite | Frette Italian sheets, premium bedding, memory foam beds, minibar
Reception
Junior Suite | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Exterior detail
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Room service
  • Laundry

Explore the area

Map
Via dei Conti 3, Florence, FI, 50123
  • Cathedral of Santa Maria del Fiore
    ‪3 min walk‬
  • Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Uffizi Gallery
    ‪9 min walk‬
  • Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

View all photos for Double Room Single Use

Frette Italian sheets, premium bedding, memory foam beds, minibar

Double Room Single Use

  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Triple Room, 1 Bedroom

Classic Triple Room, 1 Bedroom | Frette Italian sheets, premium bedding, memory foam beds, minibar

Classic Triple Room, 1 Bedroom

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double Room, 1 Double Bed

Frette Italian sheets, premium bedding, memory foam beds, minibar

Classic Double Room, 1 Double Bed

  • 193 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Frette Italian sheets, premium bedding, memory foam beds, minibar

Junior Suite

  • 322 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, City View

Double Room, 1 Double Bed, City View | Frette Italian sheets, premium bedding, memory foam beds, minibar

Double Room, 1 Double Bed, City View

  • City view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Frette Italian sheets, premium bedding, memory foam beds, minibar

Superior Double Room, 1 Double Bed

  • 279 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

Frette Italian sheets, premium bedding, memory foam beds, minibar

Classic Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Studio Suite

Executive Studio Suite | Frette Italian sheets, premium bedding, memory foam beds, minibar

Executive Studio Suite

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Hotel Centrale

4-star hotel in Historic Centre of Florence
This hotel features a bar/lounge, a snack bar/deli, and a 24-hour business center. Free full breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a conference center, a coffee shop/cafe, and valet parking.
Hotel Centrale offers 35 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Memory foam beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, a meeting room, and coworking spaces. Event facilities measuring 2153 square feet (200 square meters) include a conference center. This Beaux Arts hotel also offers a library, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

A complimentary full breakfast is served each morning between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Late night fare is available from 24-hour room service.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 38 per day); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (EUR 38 per day; includes in/out privileges)
  • Limited onsite parking
  • Onsite parking options include a garage and a carport

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 9-hole adjacent golf course
  • Golf clubs/equipment
  • Library
  • Optional golf privileges
  • Piano
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • In-room babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2,153 square feet of space)
  • Coworking space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1800
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 69 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: EUR 38 per day (in/out privileges)
  • Nearby parking fee: EUR 38 per day (656 ft away)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Centrale Florence
Centrale Hotel
Hotel Centrale Florence
Centrale Dimora Storica Florence
Centrale Dimora Storica Hotel
Relais Hotel Centrale Florence
Relais Centrale Florence
Relais Centrale
Hotel Centrale Hotel
Hotel Centrale Florence
Hotel Centrale Hotel Florence
Relais Hotel Centrale Residenza D 'Epoca

Hotel Centrale Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 599 out of 1002 reviews
Rating 8 - Good. 315 out of 1002 reviews
Rating 6 - Okay. 69 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Stayed 1 night in Nov 2024

10/10 Excellent

emine

Liked: Cleanliness, staff & service
Loved the hotel and the staff
Stayed 1 night in Aug 2024

8/10 Good

Joseph, Fremont

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. The room is quiet. The staffs are friendly. However, the elevator is tiny and slow. The toilet and sink in the bathroom are way too high. There is no bidet in the bathroom. Even so, its price is very reasonable for its location. If I ever visit Florence again, I might consider booking this hotel again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Henry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
The property is near the train station which is good for access but not the best walking for visitors.
Stayed 3 nights in Jan 2025

8/10 Good

Katharine, London

Liked: Staff & service
Disliked: Amenities
Location was fantastic, very central. Dated property needs a refit, but if you like 70/80s very retro! Could be absolutely fantastic. Lobby/lift/rooms all very detached within this cavernous space. Lovely staff, breakfast ok but not a lot of cooked options (it was December)
Stayed 3 nights in Dec 2024

10/10 Excellent

Chloe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, walking from train station, few minutes you are at Duomo, Lorenzo and easy to take buses everywhere. The breakfast was incredible. Mostly, so quiet, the windows are really sound proof. My husband is a light sleeper and hard of walking, they have a small elevator too. I highly recommended for anyone.
Stayed 5 nights in Nov 2024

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tommy

Stayed 5 nights in Nov 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2024

8/10 Good

Nicolette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, with lovely breakfast. It was in a good location, nice and close to landmarks and dining options. Despite new blockout curtains, the floodlight on the alley outside our room did invade, and it was noisy at night. Despite this, we slept pretty well.
Stayed 3 nights in Oct 2024

6/10 Okay

Edward, Laveen

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The front desk staff never greeted you when you came into the lobby. Especially if you weren’t checking in. This is a hotel that lack passion and vision. You’d never choose this for service or great rooms. Location or price possibly
Stayed 5 nights in Oct 2024

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well maintained. The room was a good size with a large bathroom. It was HOT though. We had the air conditioner turned as far down as it would go and it still didn’t cool down. It was much cooler outside than in the building. The breakfast was good. The staff in all areas were really friendly and helpful. It was a great location near the main square. We would definitely stay here again but maybe with a fan!
Stayed 3 nights in Oct 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Russell

Stayed 2 nights in Jun 2024

8/10 Good

Niraj, Kirkland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall - Centrally located perfect for 2-3days trip with good breakfast, room service, and friendly staffs.
Stayed 3 nights in Oct 2024

6/10 Okay

Rob

Traveled with partner
Liked: Staff & service
The room appeared to be newly renovated. It was nice especially the bathroom. The central air conditioning system was the issue during my stay. It was not running most times of the day and it made the room very hot and stuffy. I addressed this with front desk and all they said was they will restart the AC in my room to no avail.
Stayed 4 nights in Oct 2024

8/10 Good

Neil

Business traveler
Liked: Cleanliness
Nicely property, clean but very small bedroom. Although front desk information confirmed that a wake up called did take place at 3am, no alarm sounded in the bedroom. When you politely said that if the alarm didn't sound in the room, it isn't a problem, then front desktop repeated that according to their information, it's worked. This sounds trivial but travellers rely on hotels alarm calls for ensures flights are caught.
Stayed 3 nights in Oct 2024

10/10 Excellent

Carolyn, Gainesville

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely hotel with a helpful staff. Delicious continental breakfast buffet and ability to order eggs and such off the kitchen menu. Location was super… close to train station and the Duomo.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Stayed 3 nights in Aug 2024

10/10 Excellent

Perry

Stayed 2 nights in Sep 2024

8/10 Good

CATHERINE

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Small unit- to be expected but not good use of space.
Stayed 3 nights in Sep 2024

10/10 Excellent

aelaf

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great area. Center and close to main attractions, restaurants, shops, etc... And yet tucked in a quiet road we didn’t hear anything. It’s like a minute walk to the duomo and enjoyed the area very much. Someone played music every day we were on the area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Howard

Stayed 1 night in Sep 2024