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Rivoli Boutique Hotel

4.0 star property

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Photo gallery for Rivoli Boutique Hotel

Garden
Prestige Room | Bathroom | Shower, eco-friendly toiletries, hair dryer, bidet
Lobby
Exterior
Premium Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Pool

Explore the area

Map
Via Della Scala 33, Florence, FI, 50123
  • Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Ponte Vecchio
    ‪11 min walk‬
  • Uffizi Gallery
    ‪14 min walk‬
  • Florence (FLR-Peretola)
    ‪10 min drive‬

Room options

View all photos for Romantic Double Room

Romantic Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Romantic Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Prestige Room

Prestige Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Prestige Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Premium Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Quadruple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Quadruple Room

  • 484 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Premium Triple Room

Premium Triple Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Triple Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room, Balcony

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 3 Twin Beds

View all photos for Comfort Triple Room

Comfort Triple Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Triple Room

  • 249 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Comfort Double Room Single Use

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room Single Use

  • 172 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Quadruple Room, 1 Bedroom

Family Quadruple Room, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Quadruple Room, 1 Bedroom

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Premium Suite

Premium Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Suite

  • 427 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Balcony

Double Room, Balcony | Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, Balcony

  • 213 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Rivoli Boutique Hotel

4-star hotel in Santa Maria Novella
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Rivoli Boutique Hotel offers 87 accommodations with minibars and safes. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Aqua & Wellness has 1 treatment room. Services include Swedish massages and massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.
In addition to a full-service spa, Rivoli Boutique Hotel features an outdoor pool and a hot tub. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and limo/town car service. This business-friendly hotel also offers a fitness center, spa services, and a terrace. Parking is available onsite for a surcharge.

Rivoli Boutique Hotel is a smoke-free property.

A hosted evening meal is available for a surcharge daily.
Rivoli Boutique Hotel has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (EUR 25 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 30
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Valet parking fee: EUR 25 per night
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night
  • Hosted evening meal: EUR 30

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A13UWDJ95T

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Rivoli Boutique Hotel Florence
Best Western Hotel Rivoli Florence
Rivoli Boutique Florence
Best Western Rivoli Florence
Hotel Rivoli Florence
Rivoli Boutique
Rivoli Florence
Rivoli Boutique Hotel Hotel
Rivoli Boutique Hotel Florence
Rivoli Boutique Hotel Hotel Florence

Rivoli Boutique Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 594 out of 1000 reviews
Rating 8 - Good. 301 out of 1000 reviews
Rating 6 - Okay. 69 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Fabulous Staff. Charming family owned hotel.

Staff was phenomenal, front desk and bartender were lovely and very helpful. Overall the stay was positive but the room was incredibley loud, smaller than photos,
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter, Marblehead

Stayed 3 nights in Dec 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities

Tiniest shower space we have ever had

The hotel is situated next to florence center. The main reason I would not recommend this hotel is the shower. I think its safe to say that we have never in our life showered in such a small enclosed box. You can stand up straight but cant lean or bend. Breakfast was nice but I have had better selection in other 4 star hotels.
Stayed 2 nights in Dec 2024

8/10 Good

Justin

Stayed 2 nights in Dec 2024

10/10 Excellent

Katherine

Stayed 1 night in Dec 2024

10/10 Excellent

Stefania

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel molto curato Personale super gentile e disponibile Vicinissimo al centro
Stayed 1 night in Nov 2024

10/10 Excellent

hayat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in Florence love it!
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, very well positioned!
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This was my first time in Florence and I wanted a quiet hotel with quick access from Santa Maria station. The courtyard and the terrace made all the difference for me. With all the noise and rushing in the streets being able to quickly walk to the hotel and sit in the quiet terrace was really what I needed. Very clean hotel with very attentive staff and great service holding bags. The breakfast buffet was a nice surprise as I didn’t even know it was included.
Stayed 1 night in Oct 2024

2/10 Terrible

Jamie

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Booked on Expedia last minute for 2 nights, as our airbnb AC broke. Staff did not inform us there was construction going on on 3rd floor when checking n. They put us on 2nd floor next to elevator. Did not hear or see signs of this upon check in but there was a sign in elevator stating 3rd floor was not accessible. We put our things in room and got on with our day. Came back in evening and other than the AC working great, it was down hill from there. Beds were the hardest we have ever slept on. Pillows hard & flat. No bedside plugs, No working wifi to speak of. Kept dropping or had no bars so couldn’t load anything. Spoke to front desk about wifi & they said, there was no problem on their end & to reboot electronics. Tired & no change. Gave up, went to bed. Contacted them about beds being hard & they said they had no fix & would let housekeepers know in morning. Needless to say it was a horrible nights sleep. Morning came & still no wifi. Spoke to them again about this & the beds & they said they didn’t have a problem with wifi & housekeeping would be there around 1pm to address the bed issue. At 10 am construction started & sounded like the ceiling was going to fall in. Conclusion, we were moved to tiny 1st floor room, no wifi fix & full of mosquitos. Room had door to small smoking balcony. Assume it had been previously left open. Also, if u book on Expedia u don’t get house slippers. Saw them on carts & that every other room had them. How petty! Have contacted Expedia!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an awesome time at this hotel! Every employee I have interacted with was very professional and helpful. The only downside would be the thin walls, I could hear the neighbouring rooms conversation very early in the morning when I was sleeping and had them bang on the wall when I was having a phone conversation in a normal tone of voice.. besides that the overall experience was fantastic! Excellent location, very close to many touristic attractions and to the train station. I would also recommend trying to the restaurant in that hotel, delicious food and lovely staff. Will be back!
Stayed 2 nights in Oct 2024

10/10 Excellent

Gianfranco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel conveniently locate to both Santa Maria Novella train station and historic center. Within walking distance
Stayed 1 night in Oct 2024

10/10 Excellent

CAROLINE

Stayed 1 night in Oct 2024

8/10 Good

Therese

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pretty gardens. Staff helpful, especially at breakfast. Great location. Quiet.
Stayed 2 nights in Oct 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
The property's location was great for walking to the Florence attractions. The staff was great. The property lives up to its boutique representation. A great alternative to a standard hotel stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tammera

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A quick 5 minute walk from the train station, and an easy walk into the square from the hotel. Welcoming, comfortable beds and the breakfast served each morning had plenty of options. Should you need a taxi, one was available within 5 minutes. We spent a month in Italy, and this was our final stay before returning home. An excellent choice.
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Traveled with group
Liked: Property conditions & facilities
A superb boutique.hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Evangeline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I loved everything about this hotel. We felt very welcomed by the staff, and we loved our room and the courtyard. Even took a dip in the spa..
Stayed 2 nights in Jul 2024

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk everywhere. Beautiful square 2 minutes walk. I would recommend this and definitely stay here again if I have the chance to visit again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Hannelore

Liked: Cleanliness, staff & service, property conditions & facilities

Rivoli stay

Staff extremely helpful with car, current adapters, check in and out. The restaurant had a nice varied menus for breakfast and dinner. Would recommend a shelf in bathroom. Space very limited. Ended up using top of Kleenex box on wall. Room for toothbrush for 2 and that was all the space. Feather pillows need replacing. They're very flat.
Stayed 4 nights in Sep 2024

10/10 Excellent

Oren

Stayed 1 night in Sep 2024

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities
Dated. Although the hard surfaces were clean, the shower functioned very poorly and with low water pressure. What wasn’t tile or old wall paper was covered in old, dingy cloth. The amenities were extremely dated (blow dryer/clothes press - not iron) appeared to be from eons ago. The jacuzzi/plunge pool appeared to have algae. Not as pictured. Not impressed. Wouldn’t recommend. You can do better.
Stayed 1 night in Aug 2024

10/10 Excellent

Carla McIntosh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Nectar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location!

Great location. Just 3 minutes from Plaza Maria Novella and the train station. All the tours met there so very convenient. Lots of restaurants and markets within 5 minutes. Safe and the AC worked great LOL
Stayed 6 nights in Aug 2024

10/10 Excellent

Lindsay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were great. The property was clean, convenient, and we enjoyed the variety of breakfast options as well as the pool! Would definitely stay here again!
Stayed 2 nights in Aug 2024