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Room Mate Isabella

4.0 star property

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Exterior
Property entrance
Junior Suite | Minibar, in-room safe, blackout drapes, soundproofing
Daily buffet breakfast (EUR 17.95 per person)
Junior Suite | Minibar, in-room safe, blackout drapes, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Via Dei Tornabuoni 13, Florence, FI, 50123
  • Historic Centre of Florence
    ‪1 min walk‬
  • Piazza della Repubblica
    ‪3 min walk‬
  • Pitti Palace
    ‪5 min walk‬
  • Florence (FLR-Peretola)
    ‪10 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite

  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, blackout drapes, soundproofing

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, blackout drapes, soundproofing

Standard Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Room Mate Isabella

4-star hotel in Duomo
This smoke-free hotel features a bar/lounge, concierge services, and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and tour/ticket assistance.
Room Mate Isabella offers 22 accommodations with minibars and safes. 37-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. This Florence hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Room Mate Isabella features multilingual staff, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This boutique hotel also offers complimentary newspapers in the lobby, dry cleaning/laundry services, and room service (during limited hours).

Room Mate Isabella is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 17.95 for adults and EUR 17.95 for children
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Built in 1800
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete vaccination at least 14 days prior to check-in
Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests traveling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilograms) and must be at least 1 year old. Full details will be provided by the hotel.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.95 for adults and EUR 17.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms. Dogs must be leashed outside of the guestroom. Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.
Property Registration Number IT048017A1MSGGAYJX

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Isabella Room Mate
Room Mate Isabella
Room Mate Isabella Florence
Room Mate Isabella Hotel
Room Mate Isabella Hotel Florence
Albergotto Hotel Florence
Room Mate Isabella Hotel
Room Mate Isabella Florence
Room Mate Isabella Hotel Florence

Room Mate Isabella Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 568 out of 886 reviews
Rating 8 - Good. 257 out of 886 reviews
Rating 6 - Okay. 41 out of 886 reviews
Rating 4 - Poor. 13 out of 886 reviews
Rating 2 - Terrible. 7 out of 886 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roommate Isabella is the best.
Roommate Isabella never disappoints. They’re my #1 choice whenever I go to Florence. They’re like family. I can say enough about how awesome and welcoming they are. The hotel is in a great location to everything. 10 stars across the board.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sabrina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved staying here! The location is prime and above all the designer shops. You are central in Florence and everything is a 5 - 15 minute walk. Service was fabulous and the beds were very comfortable. Will definitely stay here again.
Stayed 7 nights in Nov 2024

10/10 Excellent

Carrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice right in the heart of everything
Stayed 3 nights in Nov 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and kind. I highly recommend, great location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Craig R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at this hotel were exceptional. Room and shower were small, but very clean. You do have to climb two flights of stairs which is a challenge with a cane and handrails more detrimental than servicable. Breakfast is 15 euros but very good. Overall positive experience.
Stayed 3 nights in Oct 2024

6/10 Okay

Eric, Foster City

Traveled with partner
Liked: Amenities
This hotel tries but not succeeding yet. They have one type of room that is super tiny, make sure you don’t get stuck with that one. If you get the right type of room, this hotel may be perfect for your stay since it is in a great location, steps away from Republic Piazza, easy to get to the other side of Arno and train station.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the place itself was great. We did not realize that breakfast wasn’t free, but everything else was worth it. Would stay here again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Ranny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very helpful, and I loved the hotel’s proximity to high end luxury shops. The hotel was not far from the train station so it was really easy to access. Room were beautifully decorated ans fridge was fully stocked
Stayed 2 nights in Sep 2024

10/10 Excellent

Stacie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alessandra, and the rest if the staff were wonderful. From directions to dinner recommendations. The one thing I would say to look out is they have an elevator but first you must go up 1 flight if stairs. so if you are unable to walk keep that in mind.i would stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Senol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 4 nights in Sep 2024

10/10 Excellent

Nicholas

Stayed 3 nights in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great price, we enjoyed how close we were to everything. We didnt like how small the shower was and that the room had trouble getting cold.
Stayed 8 nights in Aug 2024

10/10 Excellent

Beatriz A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really wanted a central place to stay in Florence near the station and the main touristic places and this hotel was the best option. Breakfast is excellent! They offer many options and you can always get a capuccino, water and prosecco for free. Antonello and his team offers excellent service. Our train departed very early, and they prepared us a to go breakfast and capuccino!! Thank you and we will go back for sure!!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kellyann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Neil Timothy John

Traveled with family
Liked: Cleanliness, staff & service
The Room Mate hotel group, should not be forcing staff to reduce the air conditioning during the hottest days of the year, so they can reduce their costs.
Stayed 10 nights in Jul 2024

10/10 Excellent

CAROLINE

Stayed 2 nights in Aug 2024

10/10 Excellent

Eric, MANHATTAN

Stayed 4 nights in Jul 2024

8/10 Good

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 3rd stay at Room Mate Isabela and I will choose it again it I am in Florence.
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay!
Nice big rooms, and a super friendly and helpful staff. Loved it. And a great location!
Stayed 1 night in Jul 2024

8/10 Good

Lei, Vaughan

Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff, and great location
Stayed 2 nights in May 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Joshua

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024