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The Market Urban Hotel

4.0 star property

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Photo gallery for The Market Urban Hotel

Exterior
Daily buffet breakfast (EUR 12 per person)
Deluxe Room, Terrace | Premium bedding, pillowtop beds, minibar, in-room safe
Hallway
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Laundry
$155
includes taxes & fees
Jan 7 - Jan 8

Explore the area

View in a map
Via Nazionale 15, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Place, Piazza del Duomo
    ‪8 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪12 min drive‬

Room options

View all photos for Classic Room

Classic Room | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room

9.6 out of 10
Exceptional
(25 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room

Economy Room | Premium bedding, pillowtop beds, minibar, in-room safe

Economy Room

9.6 out of 10
Exceptional
(22 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Premium bedding, pillowtop beds, minibar, in-room safe

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 107 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Family Room

Family Room | Premium bedding, pillowtop beds, minibar, in-room safe

Family Room

9.4 out of 10
Exceptional
(16 reviews)
  • 285 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room

9.8 out of 10
Exceptional
(34 reviews)
  • 178 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, Terrace

9.8 out of 10
Exceptional
(9 reviews)
  • 178 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Deluxe Room

Triple Deluxe Room | Premium bedding, pillowtop beds, minibar, in-room safe

Triple Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)
  • 178 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Annex Building Deluxe Apartment (100 meters)

Annex Building Deluxe Apartment (100 meters) | Premium bedding, pillowtop beds, minibar, in-room safe

Annex Building Deluxe Apartment (100 meters)

  • 640 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

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About this property

The Market Urban Hotel

4-star hotel in Historic Centre of Florence
A bar/lounge, coffee/tea in a common area, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
The Market Urban Hotel offers 30 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 22-inch flat-screen televisions come with premium digital channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The Market Urban Hotel features multilingual staff, tour/ticket assistance, and coffee/tea in a common area. A computer station is located on site and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Florence hotel also offers concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services.

The Market Urban Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 39 per day)
  • Limited onsite parking
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 1800
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Nearby parking fee: EUR 39 per day (7 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1MZ9HXG5O

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Sempione
Hotel Sempione Florence
Sempione Florence
Sempione Hotel
Sempione
Market Urban Hotel Florence
Market Urban Hotel
Market Urban Florence
Hotel The Market Urban Hotel Florence
Florence The Market Urban Hotel Hotel
Hotel The Market Urban Hotel
The Market Urban Hotel Florence
Market Urban
Hotel Sempione
The Market Urban Hotel Hotel
The Market Urban Hotel Florence
The Market Urban Hotel Hotel Florence

The Market Urban Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 794 out of 1000 reviews
Rating 8 - Good. 142 out of 1000 reviews
Rating 6 - Okay. 46 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Dawn

Stayed 2 nights in Oct 2025

10/10 Excellent

Shelley

Stayed 3 nights in Sep 2025

10/10 Excellent

Rebecca

I had a great experience here, great location, great service
Stayed 1 night in Sep 2025

8/10 Good

Janice

Stayed 3 nights in Sep 2025

10/10 Excellent

Jacqueline

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RECEPTIONISTS AND BREAKFAST STAFF AMAZING
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RECEPTIONISTS AND BREAKFAST STAFF AMAZING
Stayed 1 night in Sep 2025

8/10 Good

Yahya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely great stay. Leian & Mia were super helpful. The breakfast was delicious and the rooms were clean and quiet.
Stayed 1 night in Sep 2025

10/10 Excellent

Jia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, excellent breakfast, great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, rooms were clean and well maintained. Great central location!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jacqueline

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025

2/10 Terrible

Arshdeep

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Small room, dated, carpets in halls and elevator. Poor area. Limited privacy. Not worth the price at all.
Stayed 3 nights in Sep 2025

10/10 Excellent

Yumi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located 5 minutes away from Firenze Santa Maria Novella station and most attractions and many restaurants were easily walkable. Breakfast buffet was delicious served by exceptionally attentive and friendly staffs, Leian and Mia. The room was very clean and the bed was comfortable. I would stay again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Joelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
David was the best! The whole staff was wonderful!!! Great location, easily walkable to almost everything in Florence.
Stayed 4 nights in Sep 2025

10/10 Excellent

Irene

Was great to enter lobby have always a greeting and smile . Clean rooms good breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Irene

Stayed 3 nights in Sep 2025

8/10 Good

Kurt

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Great Service and Location

This hotel is perfectly located to all the attractions. However it was surprisingly quiet being in the middle of the business. Rooms are on the small side but extremely nice. Only complaint I have is the pillows. One thin pillow and one thick and not very comfortable. Breakfast was really good overall and quite a selection. Overall though the service was really great. The front desk attendant named John was exceptional in recommending restaurants and making reservations. He was also great in ordering taxis whenever we needed.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Overa
Stayed 2 nights in Sep 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for 4 nights. Firstly the staff was wonderful. The breakfast was really good. There were hot and cold items available. I found the bathroom to be a little inconvenient in size. The space around the bed was quite tight as well and personally I found the bed to be too firm for my liking. The bedding was of good quality. This is me knitpicking. The only real issue I had was the bathroom lightig and mirror. I found it difficult putting makeup on in the mirror and the lighting was not bright enough in the darkly decorated bathroom. You could put your makeup on in the rooms mirror . It was a good thing I brought a small lighed magnified mirror with me but it was still awkward. If this isnt a concern for you then this might be a great hotel for you . Would I stay here again? Probably not. After Florence I went to Rome and then returned to Florence one night as I was flying out the next day. I couldnt get in to theMarket hotel so I booked with Mercure, which is a few feet away. I much preferred their rooms ( but hated their breakfast) . I would stay at the Mercure over the Market Urban but if you love a good breakfast start to the day this is the hotel lor you .
Stayed 1 night in Sep 2025

2/10 Terrible

Anthony, New York

Liked: Cleanliness, staff & service
The facilities were fine enough but the location on an unparkable tourist hotel-only street is the worst experience I've had in this beautiful historic city.
Stayed 1 night in Sep 2025

10/10 Excellent

cheryl

Stayed 3 nights in Sep 2025

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close proximity to train station

Great hotel, convenient location to train station, shops, restaurants and cafes. Breakfast included, comfortable clean room.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went very well. Good hotel - very convenient.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2025

10/10 Excellent

Teddison

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place good ubication
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Lovely hotel and closed to the train station
Stayed 3 nights in Aug 2025