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The Market Urban Hotel

4.0 star property

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Photo gallery for The Market Urban Hotel

Lobby lounge
Lobby lounge
Minibar, in-room safe, desk, laptop workspace
Lobby sitting area
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Via Nazionale 15, Florence, FI, 50123
  • Historic Centre of Florence
    ‪1 min walk‬
  • Piazza di Santa Maria Novella
    ‪6 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪8 min walk‬
  • Florence (FLR-Peretola)
    ‪10 min drive‬

Room options

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, laptop workspace

Single Room

  • 118 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Annex Building Deluxe Apartment (100 meters)

Annex Building Deluxe Apartment (100 meters) | Minibar, in-room safe, desk, laptop workspace

Annex Building Deluxe Apartment (100 meters)

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, Terrace

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Triple Deluxe Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, laptop workspace

Family Room

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, laptop workspace

Classic Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room

Economy Room | Minibar, in-room safe, desk, laptop workspace

Economy Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

The Market Urban Hotel

4-star hotel in Santa Maria Novella
A bar/lounge, coffee/tea in a common area, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite.
The Market Urban Hotel offers 30 accommodations with minibars and safes. 22-inch flat-screen televisions come with premium digital channels. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The Market Urban Hotel features multilingual staff, tour/ticket assistance, and coffee/tea in a common area. A computer station is located on site and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Florence hotel also offers concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services.

The Market Urban Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 39 per day)
  • Limited onsite parking
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1800
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Desk chair
  • Free daily newspapers
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Nearby parking fee: EUR 39 per day (7 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1MZ9HXG5O

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Sempione
Hotel Sempione Florence
Sempione Florence
Sempione Hotel
Sempione
Market Urban Hotel Florence
Market Urban Hotel
Market Urban Florence
Hotel The Market Urban Hotel Florence
Florence The Market Urban Hotel Hotel
Hotel The Market Urban Hotel
The Market Urban Hotel Florence
Market Urban
Hotel Sempione
The Market Urban Hotel Hotel
The Market Urban Hotel Florence
The Market Urban Hotel Hotel Florence

The Market Urban Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 894 out of 1107 reviews
Rating 8 - Good. 155 out of 1107 reviews
Rating 6 - Okay. 42 out of 1107 reviews
Rating 4 - Poor. 11 out of 1107 reviews
Rating 2 - Terrible. 5 out of 1107 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Atieh

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Good staff, location, services.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from the train station and city center, clean and quiet and staffs are very welcoming.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome and friendly service with close distance to the Florence station. Recommended!
Stayed 3 nights in Nov 2024

10/10 Excellent

Ananda Kumar, Saratoga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is best access all historic places and train station. Breakfast is one of the best. Staff are really awesome and very helpful. Best hotel for family with kids.
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an excellent location. Easy walk to all the major attractions and the train station. Very friendly, service focused staff. Good breakfast included in price of our room.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, except the shower water pressure is nor strong enough.
Stayed 5 nights in Dec 2024

10/10 Excellent

Amit, Thornhill

Stayed 1 night in Dec 2024

10/10 Excellent

Leisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, updated, close to the train station and great breakfast. Perfect for a few nights. Street is a little busy and loud, so I wouldn’t necessarily wanna stay there more than a few nights.
Stayed 1 night in Dec 2024

10/10 Excellent

Amit, Thornhill

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are welcoming and helpful, hotel lobby and rooms are very well maintained, breakfast is perfect with great service and variety. Just what we needed for our vacation!
Stayed 2 nights in Dec 2024

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and exceptional service!
Stayed 4 nights in Nov 2024

10/10 Excellent

Annmarie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Walking distance to the train station and close to the leather market and duomo. Nice amenities like water and juice in the room and the front desk staff was so nice and accommodating. Would stay again for sure!
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
The hotel is nice enough, but there is an overpowering, unpleasant smell of detergent or perfume or something on the sheets. It makes the whole room smell. We almost slept with the window open.
Stayed 1 night in Dec 2024

4/10 Poor

Lynn

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

SHEYLA, Fort Worth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“I had a wonderful stay at this hotel! The location is excellent, making it easy to explore the area. The customer service was outstanding — the staff went above and beyond to ensure a pleasant experience. A special shout-out to Giovanny at the front desk, who was incredibly helpful and kind throughout my stay. The breakfast was also delicious, with a great variety of options to start the day right. I highly recommend this hotel and would definitely stay here again!”
Stayed 1 night in Dec 2024

10/10 Excellent

Hilda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Walking distance to every sightseeing places in Florence.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose M. Casillas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place!
Stayed 2 nights in Nov 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very nice, clean rooms Friendly staff!
Stayed 6 nights in Nov 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was friendly and inviting.
Stayed 1 night in Nov 2024

10/10 Excellent

Penny E

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and a win for most hospitable!!!
Wonderful stay. Great location. The staff was the most hospitable I think I have ever experienced. Would definitely stay here again;
Stayed 4 nights in Nov 2024

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, great staff and incredible location. Will be back, thanks!
Stayed 4 nights in Nov 2024

10/10 Excellent

Richard

Traveled with family
Liked: Property conditions & facilities, room comfort
Voyage à Florence en famille
Hôtel très bien situé près de tout , petit déjeuner très bien, chambre très belle et bien équipé, le personnel d’une gentillesse exceptionnelle! Je recommande cet hôtel fortement!
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Location near Train Station was excellent. Room was updated and all the hot water we wanted. Lovely hotel...highly recommend.
Stayed 3 nights in Nov 2024

10/10 Excellent

Joanny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with cozy and beautiful rooms! The staff are very friendly and helpful. Great location, close to good restaurants and main attractions. Highly recommended!
Stayed 2 nights in Nov 2024