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The Moon Boutique Hotel & Spa

4.0 star property

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1 bedroom, Frette Italian sheets, premium bedding, down comforters
Sauna, hot tub, steam room, Turkish bath, 1 treatment room, massages
Sauna, hot tub, steam room, Turkish bath, 1 treatment room, massages
Front of property - evening/night
Sauna, hot tub, steam room, Turkish bath, 1 treatment room, massages

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
14 Viale Fratelli Rosselli, Florence, FI, 50123
  • Historic Centre of Florence
    ‪1 min walk‬
  • Fortezza da Basso
    ‪13 min walk‬
  • Piazza di Santa Maria Novella
    ‪13 min walk‬
  • Florence (FLR-Peretola)
    ‪24 min drive‬

Room options

View all photos for Classic con accesso SPA

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Classic con accesso SPA

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite con balcone e accesso SPA

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Junior Suite con balcone e accesso SPA

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Executive con accesso SPA

Suite Executive con accesso SPA | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite Executive con accesso SPA

  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite con accesso SPA

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Junior Suite con accesso SPA

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe con accesso SPA

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe con accesso SPA

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior con accesso SPA

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Superior con accesso SPA

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Deluxe con Sauna, Idromassaggio e accesso SPA

Suite Deluxe con Sauna, Idromassaggio e accesso SPA | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite Deluxe con Sauna, Idromassaggio e accesso SPA

  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Moon Boutique Hotel & Spa

4-star hotel in Santa Maria Novella
A full-service spa, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, massage/treatment rooms, and concierge services.
The Moon Boutique Hotel & Spa offers 23 air-conditioned accommodations with minibars and safes. Memory foam beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

The Moon Boutique Hotel & Spa features a full-service spa. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This Tuscan-style hotel also offers multilingual staff, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

The Moon Boutique Hotel & Spa is a smoke-free property.

Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Uncovered self parking on site (EUR 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoke-free property
  • Tuscan architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 80.00 per vehicle (one-way)
  • Uncovered self parking fee: EUR 35 per day (in/out privileges)
  • Crib (infant bed) fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1RDJBVCLQ

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 31 March
Guests under 18 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Moon Boutique Hotel Florence
Moon Boutique Hotel
Moon Boutique Florence
The Moon & Spa Florence
The Moon Boutique Hotel
The Moon Boutique Hotel Spa
The Moon Boutique Hotel & Spa Hotel
The Moon Boutique Hotel & Spa Florence
The Moon Boutique Hotel & Spa Hotel Florence

The Moon Boutique Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 362 out of 431 reviews
Rating 8 - Good. 50 out of 431 reviews
Rating 6 - Okay. 11 out of 431 reviews
Rating 4 - Poor. 4 out of 431 reviews
Rating 2 - Terrible. 4 out of 431 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We actually stayed 3 nights. The hotel is centrally located and in a wonderful neighborhood. Great times were had.
Stayed 1 night in Nov 2024

10/10 Excellent

Pablo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Hotel was very clean and in good location.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property. But membership advantages - they were not familiar with them. Overall nice staff and kind people!
Stayed 1 night in Nov 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Janie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Moon hotel provided care and excellence with every aspect of my stay from communication before my arrival to providing my room early after check in. The spa was clean and well managed, transportation was arranged and on time. I was even provided a take away breakfast for early departure to the airport. Thank you!
Stayed 1 night in Nov 2024

10/10 Excellent

Mehran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel with great amenities and service. Good morning breakfast with delicious food. Relaxing spa with steam room and jacuzzi. I would stay again if I’m in Firenze.
Stayed 3 nights in Oct 2024

8/10 Good

Ove

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan, Miami

Stayed 1 night in Sep 2024

10/10 Excellent

Luisa, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People at the reception were very helpful and friendly especially Daniel. The hotel is beautifully maintained and very clean.
Stayed 3 nights in Oct 2024

10/10 Excellent

Emmanuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location particularly if arriving by car (outside of the ZTL). About a 20 min walk to the Duomo or use the bus or tram stop just outside the front door. Good restaurants nearby.
Stayed 3 nights in Sep 2024

10/10 Excellent

ENDER

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Florence Visit
Beautiful hotel within walking distance of the beauty of Florence. Very pleasant staff. Would definitely recommend to others.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Farzad

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hidden gem! Excellent boutique hotel with great customer service. Lovely spot within walking distance of shopping and dining. Highly recommended
Stayed 3 nights in Sep 2024

10/10 Excellent

Marjorie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had easy access to tram for getting to train and.city center.
Stayed 2 nights in Sep 2024

10/10 Excellent

Natalie

Traveled with partner
All I can say is this place had it all, and is absolutely beautiful. From the location, to the staff, to the breakfast, to the room..WOW
Stayed 3 nights in Sep 2024

10/10 Excellent

Sharon St, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful four day break at this hotel. The hotel was really conveniently located for access by bus or tram but easily walkable to the main sites. The rooms were quite not as big as I expected but still a good and comfortable size. The spa was amazing (managed by a lovely gentleman who's name has slipped my mind) and no point was there more than two other couples, the first night we had sole use. The buffet breakfast had lost of variety but you could also order omelettes, scrambled eggs etc but could have been better signposted for allergens. That said, the staff were more than happy to check everything and anything with the chefs. It would be great if they could expand to serve dinner, it would have made the experience even better. Lastly the hotel staff were wonderful and couldn't do enough to help. May I point out the wonderful Daniel on reception who was so informative, polite (and funny) and couldn't do enough to help make our anniversary visit to Florence as special as it was. Thank you Moon Boutique & Spa, we can't wait to come back!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Todd

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to walk to all the sightseeing spots. Very comfortable hotel!!
Stayed 2 nights in Sep 2024

8/10 Good

chadwick

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jane P, Glasgow

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic. The toom was large and absolutely spotless. Its been decorated to a high standard and theres so much attention to detail. The room was cleaned daily. Staff are very freindly and helpful. 20 minute walk to historic centre but hotel is so quiet its worth the walk.
Stayed 7 nights in Sep 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 out of 5 stars again!! Second time returning to the Moon! Love this hotel for the Florence area. Location is excellent as it’s quiet and near the River only a few short minutes from the main downtown shopping and restaurant area. The entrance of the Moon is right by a bus and small scooter bike station which is awesome since that’s how we travel. Breakfast included is phenomenal!! Excellent service from all staff! Rooms are incredibly nice and well done and clean. Another reason we chose Moon was their included spa by appointment. The included spa was incredible and very relaxing and includes tea, hot tubs, steam room, dry sauna, salt relaxation room, crushed ice for cold therapy and scented showers. Reasonably priced. Please continue to have your reasonable prices and spa included and we definitely plan to return and highly recommend the Moon!
Stayed 3 nights in Sep 2024

10/10 Excellent

Lino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Shelagh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had been beautifully renovated and the rooms were very quiet. The breakfast in the morning was quite hardy with many options. The only downside from our point of view for this hotel was that it was a little further out from the sites of the city then we would have liked and we needed to walk at least 20 minutes at a brisk pace to reach them. This generally would not have been a challenge for us however it was very hot in Florence and at the end of a day this seemed like a long time. The hotel however does have a small newly renovated spa that you could access and it was nice to relax in there at the end of the day.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mariela, Friendswood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very nice
Stayed 3 nights in Aug 2024