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Tourist House

3.0 star property

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January 2025

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Comfort Single Room, Private Bathroom | Desk, blackout drapes, free WiFi, bed sheets

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Via della Scala, 1, (Piazza Santa Maria Novella), Florence, FI, 50123
  • Historic Centre of Florence
    1 min walk
  • Piazza di Santa Maria Novella
    1 min walk
  • Basilica of Santa Maria Novella
    4 min walk
  • Florence (FLR-Peretola)
    10 min drive

Room options

View all photos for Classic Triple Room, Private Bathroom

Classic Triple Room, Private Bathroom | Desk, blackout drapes, free WiFi, bed sheets

Classic Triple Room, Private Bathroom

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Quadruple Room, Private Bathroom

Comfort Quadruple Room, Private Bathroom | Desk, blackout drapes, free WiFi, bed sheets

Comfort Quadruple Room, Private Bathroom

  • 291 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Desk, blackout drapes, free WiFi, bed sheets

Classic Twin Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room, Private Bathroom

Classic Double Room, Private Bathroom | Desk, blackout drapes, free WiFi, bed sheets

Classic Double Room, Private Bathroom

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, 1 Large Twin Bed, Private Bathroom (Small)

Economy Double Room, 1 Large Twin Bed, Private Bathroom (Small) | Desk, blackout drapes, free WiFi, bed sheets

Economy Double Room, 1 Large Twin Bed, Private Bathroom (Small)

  • 129 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Comfort Single Room, Private Bathroom

Comfort Single Room, Private Bathroom | Desk, blackout drapes, free WiFi, bed sheets

Comfort Single Room, Private Bathroom

  • 86 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Similar properties

Room

c-hotels Ambasciatori

Free WiFi
Air conditioning
Breakfast available
Parking available
4.2 out of 5, Very Good, (1002)
The price is $231
per night
$268 total
includes taxes & fees
Dec 7 - Dec 8
c-hotels Ambasciatori

About this property

Tourist House

3-star hotel in Santa Maria Novella
This smoke-free hotel features concierge services, free WiFi in public areas, and multilingual staff.
Tourist House offers 10 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Tourist House features multilingual staff and concierge services. Public areas are equipped with complimentary wireless Internet access.

Tourist House is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: EUR 10 per person

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Beaux Arts architecture
  • Built in 1800
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 19-inch flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: 7:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights
  • Destination fee: EUR 6 per person, per night. This fee does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 10 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Tourist House
Tourist House Florence
Tourist House Hotel
Tourist House Hotel Florence
Tourist House Ghiberti Hotel Florence
Tourist House Hotel
Tourist House Florence
Tourist House Hotel Florence

Tourist House Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 27 out of 156 reviews" "
Rating 8 - Good. 71 out of 156 reviews" "
Rating 6 - Okay. 41 out of 156 reviews" "
Rating 4 - Poor. 11 out of 156 reviews" "
Rating 2 - Terrible. 6 out of 156 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well placed in Florence
Well placed by the station and within good walking distance of various sights in Florence. Breakfast was continental and ample. My only reservation is the noise that emanates from the breakfast area very early in the morning with doors banging. We were in a room right next to the area.
Stayed 2 nights in May 2024

2/10 Terrible

Chau

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
there is nothing to like this property
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Lulu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room opened up to a courtyard. We were shown to our room and shown the amenities. Loved the little complimentary slippers. Good location. Google maps has address incorrect.
Stayed 1 night in May 2019

6/10 Okay

RR, London

Disliked: Property conditions & facilities, room comfort
Great location. But shower has no pressure, soap and shampoo quality are the worst I ever seen. Room has high ceilings but not enough light.
Stayed 1 night in Oct 2018

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Friendly. It's a small hotel, that is a little older, but clean and friendly.
Stayed 1 night in Sep 2018

8/10 Good

Erwin

5 minute walk from train station. WiFi only works at reception area.
Stayed 3 nights in Nov 2017

2/10 Terrible

bunny, Florida

Disliked: Cleanliness, staff & service, property conditions & facilities
Good Location to Train Station
The hotel is a five minute walk from the train station. The breakfast room didn't open till 8 o'clock and most of our tours started before 8 o'clock so we're not able take advantage of the free breakfast. The bathroom smelled like a sewer. The manager was rude. I asked her about instant coffee since the room had tea. She told me that if I wanted coffee I could purchase coffee at the store around the corner.
Stayed 6 nights in Oct 2017

8/10 Good

paul, florance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Good location , limited breakfast good value close to the station and main sites of interest
Stayed 3 nights in Oct 2017

8/10 Good

joe, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close from everything
Perfect location for a hotel to rest and go to all the touristic places
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveler

Just okay hotel.
The hotel is in a very good location. The breakfast was okay. The bed was not so comfortable. There was a bar on the ground floor that played very loud music which can be heard in our room until past midnight so we were not really able to get much sleep. The room was fairly clean except the top of the cabinet was full of dust. A lot of restaurants around and the hotel is close to the train station.
Stayed 3 nights in Jul 2017

8/10 Good

Diane, Deux-Montagnes, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located and confortable room in Florence
We were afraid that there was no air conditioning in the room since there was none at reception but we were wrong. The room was very confortable and extremely well located, close to the train station and different sight seeing attractions.
Stayed 5 nights in Jun 2017

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ambience and fantastic location, literally two blocks from the train station at Santa Maria Novella. Cristina is very knowledgeable and helpful. The rooms have wonderful charm with working fans and air conditioning and double-pane windows to keep out the street noise. We enjoyed breakfast. Very close to San Lorenzo and the Duoma Piazza. The center of town is also nearby as is the Uffizi and Ponte Vecchio. For the price this hotel is a bargain.
Stayed 2 nights in Jun 2017

8/10 Good

ed, qatar

Liked: Cleanliness, staff & service, room comfort
Honest staff
All you need for a stay to sleep; very peaceful. Hotel is small but the room is all ok complete with all you need. Honest staff; i forgot my wallet in the bed (fell under or misplaced) with cards and money but when we came it is placed on our table . "thanks for that"
Stayed 2 nights in Jun 2017

6/10 Okay

Felix, Los Angeles, CA

Liked: Staff & service
Disliked: Cleanliness
Good location close to the train station & sites.
Adequate hotel if you just need a place to sleep. But the room is not clean & the wifi signal is weak to almost nothing. There are no elevators & our room is on the 3rd floor. But the hotel is walking distance to the train station & all the attractions in Florence.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location
Pros: location, breakfast, nice staff. Cons: can´t think of any

8/10 Good

MB, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, good value for money

8/10 Good

Rob, Kirkcaldy

Liked: Staff & service
Very central hotel
Hotel is very close to SMN railway station and the city centre. Great location for sightseeing and shopping. Also great location to catch train to travel to Pisa and Sienna for visits outside of Florence. The room was clean and comfortable. Shower was a bit small but got in. Otherwise happy with the room. Staff were extremely helpful and friendly. Breakfast on the terrace was really nice. Not a lot of choice in the breakfast but good enough for the price paid.

10/10 Excellent

Alex, New Orleans, LA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good room.
I was surprised to see some complaints about the rooms. Ours was perfectly good. The location was great. The room was comfortable. It was clean, and really spacious, especially for Europe. Breakfast was a little... weird, but in a great space (nice, outdoor patio). The only negative I have is that the internet sucked. Like really sucked. It didn't work from just after 8pm one night until almost noon the next day. For tourists with no access to data plans, this is a big deal.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place (for the price)
Friendly staff for a very pleasant stay very close to the center of Florence and near the station. Lovely details, like historical photos of Florence, pleasant little terrace to have breakfast, and very nice interior structure, such as nooks and crannies. I would stay there again.

10/10 Excellent

Aysun, Istanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best budget/comfort hotel
The stuff was friendly, helpfull and they had their best to comfort us... In a great location...close to all tourist attraction area beside that 5 minutes walk to train station which really helped us to make a daily visit to pisa

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
The only good thing about this hotel is its location which is close to train station and sight-seeing points. The hotel is very dated and I didn't get a good feeling about its cleanliness.

8/10 Good

Ronnie, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location; good value.
Modest hotel but very clean, the AC was pumping, and the location was convenient to all the sights and the train station. If you're looking for a no frills budget hotel but one that's still safe, clean, and pleasant, it's a great option. Staff was very helpful and friendly.

6/10 Okay

Marthe

Liked: Cleanliness