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Tilajari Hotel Resort

3.5 star property

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Photo gallery for Tilajari Hotel Resort

Exterior
3 outdoor pools, sun loungers
Aerial view
Interior
Junior Suite Superior | In-room safe, desk, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Gym
  • Pool
  • Spa

Explore the area

Map
28 Km East Of La Fortuna, Po Box 81-440, San Carlos Valley, Florencia, Alajuela, 4400
  • Camara de Ganaderos de San Carlos
    ‪3 min drive‬
  • La Fortuna Waterfall
    ‪33 min drive‬
  • Arenal Volcano
    ‪44 min drive‬
  • La Fortuna (FON-Arenal)
    ‪25 min drive‬

Room options

View all photos for Junior Suite Superior

Junior Suite Superior | In-room safe, desk, free WiFi, bed sheets

Junior Suite Superior

  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, free WiFi, bed sheets

Junior Suite

  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Clásica

Clásica | In-room safe, desk, free WiFi, bed sheets

Clásica

  • 377 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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About this property

Tilajari Hotel Resort

3.5-star Florencia hotel with 3 outdoor pools
This smoke-free hotel features 3 outdoor pools, a restaurant, and a fitness center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, outdoor tennis courts, and a sauna are onsite. Housekeeping is not available.
Tilajari Hotel Resort offers 76 air-conditioned accommodations with safes and hair dryers. Satellite television is provided. Bathrooms include showers.

This Florencia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Tilajari Hotel Resort features 3 outdoor swimming pools, outdoor tennis courts, a hot tub, and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a children's pool, a fitness center, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Tilajari Hotel Resort is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:30 AM and 9:30 AM.
Katira Restaurtant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 60 minutes per day

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Katira Restaurtant

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Children's pool
  • Ecotours
  • Gym
  • Horseback riding/rentals
  • Sauna
  • Spa tub

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • No housekeeping service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 2 floors
  • 6 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: CRC 88000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: CRC 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free WiFi in public areas is limited to 60 minutes per day

Property is also known as

Tilajari
Tilajari Hotel Resort Muelle San Carlos
Tilajari Muelle San Carlos

Tilajari Hotel Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 186 out of 297 reviews
Rating 8 - Good. 68 out of 297 reviews
Rating 6 - Okay. 26 out of 297 reviews
Rating 4 - Poor. 13 out of 297 reviews
Rating 2 - Terrible. 4 out of 297 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel. It is a good resort
Stayed 2 nights in Oct 2024

6/10 Okay

Roberto

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
My husband and I stayed at Tilajari Hotel Resort & Conference Center for one night to celebrate his birthday, and overall, we had a pleasant experience. The property is beautiful, with a kind of vintage charm surrounded by lush greenery that made our stay feel serene and relaxing. One of the highlights was the jacuzzi, which was incredibly soothing after a long day. Unfortunately, we didn’t get a chance to use the pool or tennis courts due to heavy rain, but we were prepared for that since it’s just the season. Despite the weather, the grounds remained stunning. The staff at the front desk were very friendly and accommodating. A special thanks to Gustavo, who made us feel welcome from the moment we arrived. The restaurant staff were also kind, although the food wasn’t the highlight of our stay. That said, I do have to caution future guests—this hotel does not offer room service. I had planned a special surprise for my husband with a bottle of wine and cake in our room after enjoying the jacuzzi, but the staff couldn’t accommodate my request. If you’re considering Tilajari for a special occasion and need room service, you might want to rethink your plans.
Stayed 1 night in Sep 2024

10/10 Excellent

yadira, heredia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo me gustó mucho el hotel
Stayed 1 night in Aug 2024

6/10 Okay

LASHONDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Giovana

Liked: Property conditions & facilities
Good value for price
Stayed 3 nights in Jul 2024

10/10 Excellent

Pablo

Stayed 3 nights in Jul 2024

4/10 Poor

Rafael

Disliked: Property conditions & facilities, room comfort
Must replace mattres and pillows.
The matres and pillows are not confortable. They must replace them asap. You cannot rest well.
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, good amenities
Stayed 1 night in Jul 2024

10/10 Excellent

Blanca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience at this facility. Staff was prompt, room was clean as described and location was beautiful.
Stayed 1 night in Jul 2024

10/10 Excellent

Karolina

Stayed 1 night in Jun 2024

10/10 Excellent

CARLOS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very likeable because of well hept gardens and facilities. Highly recommended
Stayed 2 nights in Jun 2024

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t found quickly the reservation.
Stayed 1 night in Jun 2024

10/10 Excellent

Katja

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a great breakfast buffet, pools and walking paths. Beautiful area well maintained. We had monkeys in the trees outside our balcony
Stayed 1 night in Jun 2024

4/10 Poor

Jeffry

Traveled with family and small children
Disliked: Amenities
Pool was green, looked dirty and disgusting, even though the pool guy said to us it was safe to use. The food at the restaurant is not even close to the quality it should have for the price they charge for it. It’s expensive and not that good. For the rest, rooms and sorrounding areas were clean and well maintained.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property has a river running behind it for a beautiful view. The owner walks the grounds and interacts with the guests and staff. Every employee was so friendly and helpful! The buffet breakfast was amazing as well as the dinner menu. I can’t find anything bad to say!
Stayed 1 night in Apr 2024

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the place
Stayed 2 nights in Apr 2024

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, if you want to be a little away
Great rooms, great staff, food was great, pool was nice and heated. They are just a little short staffed. Sometimes, room service was a little delayed.
Stayed 4 nights in Mar 2024

2/10 Terrible

CAROLINE

Stayed 1 night in Apr 2024

10/10 Excellent

Colin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay .
What an amazing place! Great customer service and beautiful plants and animals everywhere.
Stayed 1 night in Apr 2024

10/10 Excellent

Flor

Stayed 1 night in Mar 2024

10/10 Excellent

David

Stayed 3 nights in Mar 2024

10/10 Excellent

Harry

Stayed 3 nights in Mar 2024

2/10 Terrible

Briana

Stayed 5 nights in Mar 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great long weekend.
Fantastic stay at Tilajari. Staff was very friendly. What I liked best is that EVERYONE seemed so proud to be Costa Rican. Luis was our guide for the day, and he was THE BEST.
Stayed 3 nights in Feb 2024