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Hotel Casona del Lago

3.5 star property

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Land view from property
View from property
Triple Room | In-room safe, desk, free WiFi, bed sheets
Breakfast, lunch, dinner served; pool views
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
Calle Litoral, Flores, Peten, 1010
  • Maya Mall
    ‪3 min walk‬
  • Central Park
    ‪4 min walk‬
  • Lake Petén Itzá
    ‪7 min walk‬
  • Flores (FRS-Mundo Maya Intl.)
    ‪8 min drive‬

Room options

View all photos for Twin Room

Twin Room | In-room safe, desk, free WiFi, bed sheets

Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Panoramic Double Room

Panoramic Double Room | In-room safe, desk, free WiFi, bed sheets

Panoramic Double Room

  • Lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Single Room, 1 King Bed

Single Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Single Room, 1 King Bed

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Single Room

Panoramic Single Room | In-room safe, desk, free WiFi, bed sheets

Panoramic Single Room

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Twin Room

Panoramic Twin Room | In-room safe, desk, free WiFi, bed sheets

Panoramic Twin Room

  • 215 sq ft
  • Lake view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Single Room, 1 King Bed

Standard Single Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Triple Room

Triple Room | In-room safe, desk, free WiFi, bed sheets

Triple Room

  • 237 sq ft
  • Sleeps 3
  • 3 Double Beds

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4.4 out of 5, Excellent, (306)
The price is $112
per night
$137 total
includes taxes & fees
Mar 10 - Mar 11
Hotel Casona de La Isla

About this property

Hotel Casona del Lago

3.5-star Flores hotel with restaurant
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a business center, and conference space.
Hotel Casona del Lago offers 48 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Flores hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers an outdoor pool, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Hotel Casona del Lago has designated areas for smoking.

Las Ninfas - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
A complimentary grocery shopping service is offered and room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Las Ninfas

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • On a lake
  • Terrace

Accessibility

  • Elevator

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: GTQ 50.70 per person
  • Airport shuttle fee per child: GTQ 50.70

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property
Children under 10 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Casona del Lago
Casona del Lago Santa Elena
Hotel Casona del Lago
Hotel Casona del Lago Santa Elena
Casona Del Lago Flores
Hotel Casona Lago Santa Elena
Hotel Casona Lago
Casona Lago Santa Elena
Casona Lago
Hotel Casona del Lago Hotel
Hotel Casona del Lago Flores
Hotel Casona del Lago Hotel Flores

Hotel Casona del Lago Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 126 out of 214 reviews
Rating 8 - Good. 65 out of 214 reviews
Rating 6 - Okay. 14 out of 214 reviews
Rating 4 - Poor. 6 out of 214 reviews
Rating 2 - Terrible. 3 out of 214 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were kind and accommodating. The front desk staff helped us several times with transportation - called a water taxi for us to explore other areas that weren’t accessible by tuk tuk or taxi, arranged transportation to Tikal, and to and from the airport. Beautiful views, great breakfast included with your stay, nice balconies attached to rooms, clean space.
Stayed 3 nights in Nov 2024

8/10 Good

Susan

Traveled with partner
Easy walk to Flores, nice breakfast, and pool, the pool was a great relief after walking and hiking. Food options are wonderful in Flores as well as the hotel
Stayed 3 nights in Nov 2024

6/10 Okay

Mynor

Traveled with family
The hotel was ok for 1 night stay but Tv didn’t work, wasn’t clean, I found a bug in the bed and have a funny smell
Stayed 1 night in Oct 2024

10/10 Excellent

Jairo

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excelent
Stayed 2 nights in Nov 2024

8/10 Good

Korynth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Korynth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Bertha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place , quiet , delicious breakfast with a view
Stayed 1 night in Sep 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sergio

Stayed 1 night in Aug 2024

10/10 Excellent

HOMERO

Liked: Cleanliness, staff & service, property conditions & facilities
Service and Staff were very good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Norman, Spanish Lookout

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Prime location by the lake
Stayed 1 night in Aug 2024

10/10 Excellent

Filadelfo

Traveled with partner
Liked: Amenities
Todo
Stayed 4 nights in Jun 2024

6/10 Okay

Carlos

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Jacinto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the style of the building, for seniors should be assigned rooms easy to get in...not to much stairs...
Stayed 2 nights in Jun 2024

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
The staff was very helpful. The view of the lake was awesome. The hotel was quiet and peaceful overall. We could hear loud club music from another hotel or restaurant nearby but I was still able to sleep. An easy 10 minute walk to restaurants on Flores island. They let us check out late which was very helpful. Would recommend this hotel to anyone!
Stayed 1 night in Apr 2024

10/10 Excellent

laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Especially Milton and Herbert!
Stayed 2 nights in Apr 2024

2/10 Terrible

Carol

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property lake front.
Stayed 1 night in Feb 2024

8/10 Good

Kristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location across from Flores.
Stayed 2 nights in Feb 2024

6/10 Okay

Lesley

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Hotel was ok but the rooms are old. Granny bedding and coverlets for pillow cases. Pillows old and thin. Sheets are old. Hot water took forever. No English speaking staff which was odd for a tourist area. Decent location but that part of town is not very clean.
Stayed 1 night in Feb 2024

10/10 Excellent

Heyler

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for our stay. The place is very clean and the staff is super friendly. Easy walking to Isla de Flores. Highly recommend this hotel.
Stayed 2 nights in Nov 2023

10/10 Excellent

Monica, Fresh Meadows

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. It’s better than the pictures.
Stayed 2 nights in Aug 2023

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Aug 2023