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Hotel Sabana

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sabana

TV
Front of property
View from room
View from property
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
Calle La Unión, Flores, Peten
  • Las Guacamayas Biological Station
    1 min walk
  • Church of Our Lady of the Remedies
    2 min walk
  • Flores Dock
    6 min walk
  • Flores (FRS-Mundo Maya Intl.)
    4 min drive

Room options

View all photos for Premier Triple Room, 3 Twin Beds, Pool Access

Premier Triple Room, 3 Twin Beds, Pool Access | Desk, bed sheets

Premier Triple Room, 3 Twin Beds, Pool Access

  • Beach view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premier Double Room, 1 Bedroom

Premier Double Room, 1 Bedroom | Desk, bed sheets

Premier Double Room, 1 Bedroom

  • Lake view
  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Premier Room, 1 Bedroom, Non Smoking

Premier Room, 1 Bedroom, Non Smoking | Desk, bed sheets

Premier Room, 1 Bedroom, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Sabana

Flores hotel steps from Church of Our Lady of the Remedies
An outdoor pool, concierge services, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, tour/ticket assistance, a garden, and a front-desk safe are onsite. Change of towels is available on request.
Hotel Sabana offers 28 accommodations with air conditioning. Cable television is provided. Bathrooms include showers. Housekeeping is offered daily and change of towels can be requested.
Recreational amenities at the hotel include an outdoor pool.
Hotel Sabana features an outdoor pool, tour/ticket assistance, and a garden. Wireless Internet access is complimentary. A roundtrip airport shuttle is complimentary to guests (available on request). This beach hotel also offers concierge services, room service (during limited hours), and a front-desk safe.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free roundtrip airport shuttle from 6:00 AM to 8:00 PM on request

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between April 12 and April 14.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 8:00 PM
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Hotel Sabana Flores
Hotel Sabana
Sabana Flores
Hotel Sabana Hotel
Hotel Sabana Flores
Hotel Sabana Hotel Flores

Hotel Sabana Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 84 reviews" "
Rating 8 - Good. 34 out of 84 reviews" "
Rating 6 - Okay. 17 out of 84 reviews" "
Rating 4 - Poor. 5 out of 84 reviews" "
Rating 2 - Terrible. 5 out of 84 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, clean rooms with air conditioning. Plenty of restaurants within walking distance.
Stayed 1 night in Jun 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WOWSERS!!!
IN ONE WORD….. BREATHTAKING!!!
Stayed 3 nights in Mar 2024

10/10 Excellent

Jardin

Stayed 2 nights in Apr 2024

4/10 Poor

James

Stayed 2 nights in Mar 2024

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Sabano Flores
This place is a 2 star at best. Light was broken, no hot water, bathroom was poor. No wifi, no purified water even the coffee was bad. Poor service. The only redeeming feature was the small pool. If you can go somewhere else there are plenty of other places with better rates and much better service and rooms.
Stayed 4 nights in Mar 2024

6/10 Okay

Justin

Traveled with partner
Liked: Amenities, property conditions & facilities
Attention owner of the hotel: Overall good. But needs some polishing. The hotel is nice but has some issues. First of all, the checkin was smooth, staff courteous. But there was no-one to help with bags and settle us into our room. This is strange for a nice hotel, or any hotel. The restaurant is fine. The food was very good. The staff was attentive and courteous. The rooms are nice enough. Very boutique hotel. I love the private balcony overlooking the lake. The rooms do the basics well. The water was hot and the shower was spacious and nice. The rooms are strange. We decided they must have been designed by men with no architect. They are have a chic look, but man they lack comforts. For example, the beds are advertised as queens. They are not queens. They are doubles. There's little storage or surfaces for your items. Fortunately, there are 2 small closets which is a plus. Coffee pods in the room are only provided on the first day. Nice touch, but we stayed 3 nights. We requested refill on pods. We were denied. Coffee only for check-in. Towel racks don't hold towels, wash basin is awkwardly situated and wood base is a poor material choice because it will stay wet. There's not enough counter space in the "bathroom". There's no changing area, so people traveling together will not have privacy. The toilet lacks a fan and the toilet chamber is super-echoey. The glass on the balcony should be 1-way so that people on the deck below can't see you on your balcony.
Stayed 2 nights in Feb 2024

6/10 Okay

Michel

Traveled with group
Liked: Cleanliness, amenities
Relaxed area, godd price
Stayed 1 night in Jan 2024

4/10 Poor

Nelzie

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was not properly cleaned each day. Trash was not removed and ran out of toilet paper. The pool was not open due to construction which was Never mentioned and very disappointed with not being able to take a dip. This place has amazing potential but poorly managed and maintained. The view spectacular.

6/10 Okay

Verified traveler

Wifi only available in lobby area
Stayed 2 nights in Dec 2023

8/10 Good

Juan

Stayed 2 nights in Jan 2024

8/10 Good

Harrison

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Pablo Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Yiyang

Liked: Cleanliness, staff & service, property conditions & facilities
Great cost-effectiveness
Stayed 1 night in Nov 2023

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is so good the rooms the hotel the staff is so friendly and the hotel have a good food service
Stayed 4 nights in Aug 2023

6/10 Okay

Ian

Disliked: Property conditions & facilities
Basic price for basic services
Stayed 1 night in Jul 2023

6/10 Okay

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service
The hotel has a great view of the lake, we stayed in one of the lake view rooms. Facility wifi was down, only working in the lobby on the ground floor. Cable was very statiky.
Stayed 3 nights in Feb 2023

4/10 Poor

Peter

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a couple and we personally went to the hotel a few days prior to request a specific room, and the front desk agent agreed and confirmed it. Upon arrival we were given a different room that did not even have a Queen bed, but two single beds. We asked for a late check out for the inconvenience and even that was hard to negotiate with the front desk agent who was not empathetic or flexible. On the plus side, it does have a pool and a good view from the pool. I would not stay here again.
Stayed 2 nights in Jan 2023

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
great view and staff
The hotel was in a great location. the views were wonderful. Very lucky to be on the top floor and had amazing views. the restaurant next door was delicious. we didn't get in the pool, but it looked very clean. There are men offering boat rides right behind the hotel and it was very affordable. probably the more affordable ones we encountered compared to the rest of the island. Our driver was Chuy, and he was very knowledgeable. Hotel staff was very friendly. However, the rooms were a little dingy and old. But considering that we didn't spend a lot of time in the rooms and it was such an affordable rate, overall it was a great stay.
Stayed 3 nights in Dec 2022

10/10 Excellent

catherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceedingly pleasant and helpful. The property is basic but comfortable and very clean and perfectly situated on the lake. It suited our needs perfectly
Stayed 6 nights in Nov 2022

8/10 Good

Katia

Stayed 1 night in Apr 2022

4/10 Poor

Richard, Frisco

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It's on par with a bad Super 8 in the US. The air-conditioner didn't work. The pictures online are, I feel, very deceptive.
Stayed 1 night in Mar 2022

10/10 Excellent

Jose, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is well located. Lot of restaurants around. The front desk staff are very friendly, special thanks to May, she took care of all our request patiently and accurately. Great customer service. The Hotels has great views to the lake and sunset on the higher floors. The only down part was the internet, it is very very slow, it should be improved asap. The sharpness of the television is bad, I felt like watching TV when I was a kid that I had to move the exterior antenna to remove the pixelated images lol. Good think that the purpose of my visit was to watch TV... Last comment, the bathrooms that face the hallways, should have a darker curtains or frosted windows for privacy, at night if the light is on, people can see everything through. In General, we love this hotel!
Stayed 3 nights in Dec 2021

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located, clean, and super comfortable bed. I stayed in room 401, which had an amazing panoramic view of the lake. Staff were very friendly and helpful.
The view from room 401.
The view from room 401.
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place for the price
I arrived late, didn’t have a sim, could not notify them, I felt bad as I had to wake the guy up to let me in, decent place, nice restaurant behind the hotel, just down the alley facing the lake... staff were helpful
Stayed 3 nights in Mar 2021