Mercure Florianópolis

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Florianópolis

2 restaurants, breakfast served, international cuisine
Exterior
Deluxe Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk
2 restaurants, breakfast served, international cuisine
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Rodovia Admar Gonzaga 600, Florianópolis, SC, 88034-000
  • Florianópolis Botanical Garden
    1 min walk
  • Hospital SOS Cárdio de Florianópolis
    18 min walk
  • Santa Catarina State University
    20 min walk
  • Florianópolis (FLN-Hercílio Luz Intl.)
    23 min drive

Room options

Standard Apartment, 1 Double Bed

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Apartment, 2 Twin Beds

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Suite, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Apartment, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

Standard Room, 2 Double Beds

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Apartment, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

Mercure Florianópolis

3.5-star hotel in Itacorubi
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Mercure Florianópolis offers 176 air-conditioned accommodations with minibars and safes. Premium cable television is provided. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Mercure Florianópolis provides an indoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 7 meeting rooms. Event facilities measuring 10118 square feet (940 square meters) include a conference center. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Mercure Florianópolis is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Bella Luna Restaurante - This restaurant specializes in international cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Garapuvu Café & Bistro - This bistro specializes in international cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (BRL 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 47 for adults and BRL 47 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bella Luna Restaurante
  • Garapuvu Café & Bistro

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Indoor pool

Family friendly

  • Baby bath
  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Conference center (10,118 square feet of space)

Outdoors

  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: BRL 222
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: BRL 222
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 70 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 47 for adults and BRL 47 for children
  • Covered self parking fee: BRL 30 per night
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: BRL 222 (subject to availability)
  • Late check-out fee: BRL 222 (subject to availability)
  • Service fee: BRL 2.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and access to the heated pool
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses solar and geothermal energy, plus a grey water recycling system

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Florianopolis Hotel Mercure
Florianopolis Mercure
Hotel Mercure Convention Florianopolis
Mercure Convention Florianopolis
Mercure Florianopolis Convention
Mercure Florianopolis Convention Hotel
Mercure Florianopolis Hotel
Mercure Hotel Florianopolis
Mercure Florianopolis Convention Brazil
Mercure Florianopolis Convent
Mercure Florianópolis Hotel
Mercure Florianópolis Florianópolis
Mercure Florianopolis Convention Hotel
Mercure Florianópolis Hotel Florianópolis

Mercure Florianópolis Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 186 out of 546 reviews" "
Rating 8 - Good. 205 out of 546 reviews" "
Rating 6 - Okay. 99 out of 546 reviews" "
Rating 4 - Poor. 34 out of 546 reviews" "
Rating 2 - Terrible. 22 out of 546 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Desapontador!
Reservei uma estadia para meus pais na suíte Deluxe, e fiquei muito desapontada. Primeiramente com o serviço, já que não deram informações básicas de como acessar a internet ou de como usar o cartão para abrir a porta do quarto, ainda mais se tratando de um casal de idosos. Fiquei surpresa de saber que ninguém sequer os acompanhou até o quarto, e além disso tiveram que pagar estacionamento, algo que não estava escrito em nenhum lugar no momento que paguei a hospedagem. Achei um absurdo pagar quase $700 reais em uma noite em um hotel 4 estrelas e não receber o mínimo de um bom atendimento e suporte, além disso o quarto tinha manchas nas paredes e não estava bem higienizado. Também me surpreendeu não ter banheira no banheiro, achei que era algo comum de se esperar em uma suíte Deluxe de um hotel desse porte. Não recomendo para ninguém!
Stayed 1 night in Oct 2023

8/10 Good

Rafael

Stayed 2 nights in Aug 2023

8/10 Good

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. A reported 3-4 star hotel should have hair dryers in all rooms, had to go downstairs to get one as no one would bring to me. Overall just ok.
Stayed 1 night in Jan 2023

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Charles

Stayed 1 night in Jul 2022

8/10 Good

Pedro Sjoblom

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2022

4/10 Poor

JOSE CARLOS

Stayed 1 night in Jan 2022

2/10 Terrible

Vanderlei

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Despreocupados com os clientes em tempos
Foi muito ruim, secador do banheiro não funcionava. Para falar com a recepção tive que ligar do meu celular no telefone do hotel, as chamadas dos quartos não atendem. Box do banheiro entupido, tivemos que mudar de quarto. Nenhuma presteza em agilizar os serviços.
Stayed 2 nights in Dec 2021

6/10 Okay

monica cristina de

Stayed 3 nights in Dec 2021

8/10 Good

NAUSSEN

Stayed 1 night in Dec 2021

8/10 Good

Maraike

Stayed 2 nights in Dec 2021

8/10 Good

EDERSON

Stayed 1 night in Dec 2021

6/10 Okay

Luiz Carlos

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Paulo

Stayed 1 night in Nov 2021

10/10 Excellent

Delcio

Stayed 1 night in Nov 2021

8/10 Good

Rosane

Stayed 3 nights in Oct 2021

6/10 Okay

Renata

Stayed 3 nights in Oct 2021

10/10 Excellent

Gustavo

Stayed 4 nights in Oct 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Rudi

Stayed 4 nights in Oct 2021

10/10 Excellent

Elizandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel me surpreendeu!
Maravilhoso hotel me surpreendeu! Funcionários atenciosos e equipe do café da manhã me constrangeram com o atendimento top! Café maravilhoso, quarto perfeito! Amei a piscina aquecida!
Stayed 1 night in Oct 2021

6/10 Okay

Rosana

Stayed 1 night in Oct 2021

8/10 Good

Miguel

Stayed 1 night in Oct 2021

2/10 Terrible

AGNALDO

Stayed 2 nights in Sep 2021

8/10 Good

Nilson

Stayed 1 night in Aug 2021