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voco The Clifton Folkestone by IHG

4.0 star property

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Photo gallery for voco The Clifton Folkestone by IHG

Exterior
Exterior
1 bedroom, premium bedding, minibar, in-room safe
Point of interest
Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Laundry
$107
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
The Leas, Clifton Gardens, Folkestone, England, CT20 2EB
  • Leas Cliff Hall
    ‪1 min walk‬
  • Folkestone Harbour
    ‪15 min walk‬
  • Folkestone Beach
    ‪19 min walk‬

Room options

View all photos for Room, 1 Double Bed (Cosy)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 Double Bed (Cosy)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Twin Bed (Cosy)

Room, 1 Twin Bed (Cosy) | 1 bedroom, premium bedding, minibar, in-room safe

Room, 1 Twin Bed (Cosy)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, Multiple Beds

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Sea View

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Sea View

Standard Room, 1 King Bed, Sea View | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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Signature Suite, 1 King Bed with Sofa bed, Sea View | Premium bedding, in-room safe, desk, iron/ironing board

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  • Free WiFi
  • Restaurant
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4.5 out of 5, Wonderful, 929 reviews
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About this property

voco The Clifton Folkestone by IHG

4-star Folkestone hotel steps from Leas Cliff Hall
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service.
Voco The Clifton Folkestone by IHG offers 78 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 48-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Folkestone hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 1981 square feet (184 square meters) include conference space. This Victorian hotel also offers a terrace, tour/ticket assistance, and a garden. A total renovation of this property was completed in January 2024.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Marco Pierre White Grill - Overlooking the garden, this restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Ocean Bleu Bar & Lounge - Overlooking the ocean, this bar specializes in British cuisine and serves lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (GBP 8 per day); discounts available
  • Street parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Marco Pierre White Grill
  • Ocean Bleu Bar & Lounge

Family friendly

  • Babysitting (surcharge)
  • High chair
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,981 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 1864
  • Renovated entire property - January 2024
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch smart TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Meal delivery service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 per person
  • Nearby parking fee: GBP 8.00 per day (16 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Clifton Hotel
Best Western Clifton Hotel
voco The Clifton Folkestone by IHG Hotel
voco The Clifton Folkestone an IHG Hotel
voco The Clifton Folkestone by IHG Folkestone
voco The Clifton Folkestone by IHG Hotel Folkestone

voco The Clifton Folkestone by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 89 out of 129 reviews
Rating 8 - Good. 31 out of 129 reviews
Rating 6 - Okay. 6 out of 129 reviews
Rating 4 - Poor. 2 out of 129 reviews
Rating 2 - Terrible. 1 out of 129 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Stayed 1 night in May 2025

6/10 Okay

Feng

Stayed 1 night in May 2025

10/10 Excellent

nicolas

Stayed 1 night in May 2025

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would certainly stay here again..

Super location. Really friendly and helpful staff. Amazing breakfast choices and beautiful restaurant for breakfast. Only negative thing about the hotel was the lift...it was absolutely tiny and quite grubby - not at all in keeping with the reception, bar and restaurant areas.
Stayed 2 nights in May 2025

8/10 Good

Siobhan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and really big room!!
Stayed 1 night in Apr 2025

10/10 Excellent

Karina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, we will come back again
Stayed 1 night in May 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good good position and great value breakfast and staff excellent
Stayed 2 nights in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in May 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Completely changed for the better. Lovely, would reccommend. M.Collins
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay. Staff friendly rooms comfy and plenty of choice for breakfast. Easy walk to the harbour and sea front. Will definitely stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, comfortable place to stay

Nice hotel - everything was good and as hoped! Would stay here again
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Stayed 1 night in Apr 2025

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A home from home!

We have been staying here for a few days for quite a few years. It’s a sentimental journey for me, as I spent the first 8 years of my life in Folkestone during the war, from 1939 - 47. The hotel is beautifully situated, with all rooms giving a sea view. Over the years it has been renovated, and brought up to date. The rooms are warm, welcoming, have clean comfortable beds, and constant hot water. But the staff are its biggest asset! Welcoming, helpful, friendly, and any request is fulfilled if at all possible. The lovely receptionist, Philippa, even ran out to guard a parking space, whilst hubby rushed to get the car! The whole place feels so welcoming, we wouldn’t stay anywhere else!
Stayed 4 nights in Apr 2025

6/10 Okay

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but room was very hot and walls very thin. Air con unit didn't work properly and slept very badly.
Stayed 1 night in Apr 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely room

Very clean and comfortable in general. Room was lovely and the coffee machine was a nice bonus. Restaurant was average considering the price.
Stayed 1 night in Apr 2025

8/10 Good

Rachael

Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay for my husband birthday. Everything was perfect
Stayed 1 night in Apr 2025

10/10 Excellent

Ana Luiza

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort

Disappointing Stay – Wouldn't Return

We recently stayed at this hotel and, unfortunately, had a less-than-pleasant experience. While the rooms appear stylish in photos, they lack functionality. We booked the "Suite with 2 Princess Beds," and while the beds looked charming, a major issue was the smoke detector placed directly in the middle of the room. Its white and green lights flickered every minute throughout the night, making it nearly impossible to get any restful sleep. The hotel doesn’t have its own parking, only a few public bays outside that are mostly occupied. Hotel do offer permits for £8 per day, but if you move the car and lose space then you have to go find parking elsewhere. The quality of toiletries provided was very poor, so I would strongly recommend bringing your own shampoo, conditioner, and other essentials. The cushions were odd and extremely uncomfortable. Housekeeping was also disappointing. Although someone had made the bed, towels were not replaced and the tea bags and drinking water weren't restocked. To top it off, our water glasses were mysteriously moved into the bathroom, which felt quite unhygienic. On a positive note, the location is good. But given the number of issues we experienced, we won’t be staying here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and perfectly decorated, very clean. The staff were really polite and the location was excellent. Would have preferred breakfast to last a bit longer (finished at 9:30) but we were advised of this on check in.
Stayed 1 night in Apr 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, super friendly staff, really comfy bed, nice shower, all perfect! Little walk to Folkestone central, but short walk out the front door down the beach, which was gorgeous.
Stayed 1 night in Apr 2025

8/10 Good

Sandra, Hamilton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, walkable from the train station. Some trouble checking in & room wasn't as described but was sorted out the next day. Most staff were on the ball and very congenial. Food was excellent, afternoon tea was delicious, highly recommend the tea salon in the main restaurant. Lovely area, very historic and close to shopping and dining for a nice walk.
Stayed 3 nights in Apr 2025