Along with a restaurant, this smoke-free hotel has 2 bars/lounges and 24-hour room service. WiFi in public areas is free. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Burlington Hotel, Best Western Premier Collection offers 58 accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.
This Folkestone hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This Victorian hotel also offers a terrace, multilingual staff, and a garden.
Burlington Hotel, Best Western Premier Collection is a smoke-free property.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Bay Tree Bar and Grill - This cocktail bar specializes in British cuisine.
Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16.95 per person
2 bars/lounges
A restaurant
Restaurants on site
Bay Tree Bar and Grill
Things to do
Bicycle rentals
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Wedding services
Business services
Conference space
Meeting rooms
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
1 building
4 floors
Banquet hall
Built in 1880
Smoke-free property
Victorian architecture
Room amenities
Bedroom
Premium bedding
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
LCD TV with digital channels
Food and drink
24-hour room service
Electric kettle
More
Desk
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop-compatible safe
Phone
Portable fan
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately GBP 16.95 per person
Pet fee: GBP 20.00 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Property is also known as
Burlington Folkestone
Burlington Hotel Folkestone
Best Western Plus Burlington Hotel Folkestone
Best Western Plus Burlington Folkestone
Best Western Plus Burlington Hotel
Burlington Hotel Best Western Premier Collection
Burlington Hotel, Best Western Premier Collection Hotel
Burlington Hotel, Best Western Premier Collection Folkestone
Burlington Hotel, Best Western Premier Collection Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
No falls whatsoever.
Staff are all very welcoming.
Beds and rooms are all first-rate, warm & comfortable.
Food was plentiful, very nourishing, healthy & appetising..
.
We received a warm
Welcome. Check in was quick. No parking available so we parked on the street and reception organised a parking permit, just £6 for the night. Our room was small but adequate. Looks like it has recently been refurbished. We had 2 dogs with us, they were given a bed each, they were a bit grubby and no padding, neither dog used them! We had an evening meal
In the restaurant. Food well presented. Service very good. Good breakfast. Buffet style, excellent croissants
Absolutely spectacular period hotel and suite! Ocean and garden views. Amazing spa bathroom, mini kitchen (and pod coffee maker)! Beautiful salon lounge. Lovely staff. We're on our honeymoon from Australia and could not had wished for a more charming and elegant place to stay. I wished we could have stayed longer!
We had a wonderful stay at The Burlington. Our room was spacious and luxurious and the staff were helpful and friendly. The food was delicious. Laurent went above and beyond to make our visit extra special. Thank you for spoiling us.
Linda
Stayed 2 nights in Aug 2024
4/10 Poor
Karl, Bexleyheath
Traveled with partner
Aug 14, 2024
Disliked: Staff & service, amenities
Checking in experience was long. Despite doing the pre-check in form, it took too long. When asking if we could book for dinner the front desk said no, they can only accommodate 4 guests for the evening in the whole restaurant. So we had to eat elsewhere. In the morning for breakfast, I asked for poached eggs. They came 25 mins later and were hard boiled. When returning them to the kitchen the chef must have thrown the plate as it caused a stir from staff who were prevented from going back in the kitchen. They remade them and again they were hard boiled. The main elevator smelled like wet dog. Doesn’t help it’s carpeted up the walls. Overall not a pleasant stay. On returning back in the evening, all rooms cards were blocked for many guests. Wouldn’t recommend staying.
Karl
Stayed 2 nights in Aug 2024
8/10 Good
Graham
Aug 13, 2024
Liked: Cleanliness, staff & service
Nice Hotel
Comfortable and clean, the laundry delivery around 6.00 in the morning makes a terrible noise and woke up us every day, but apart from that very good hotel