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Grand Burstin Hotel Folkestone

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Burstin Hotel Folkestone

Reception
Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Theater show
Indoor pool
Coffee shop

Reviews

6.6 out of 10

Popular amenities

  • Gym
  • Parking available
  • Bar
  • 24/7 front desk
  • Pool
  • Breakfast available

Explore the area

Map
The Harbour, Folkestone, England, CT20 1TX
  • Folkestone Harbour
    ‪1 min walk‬
  • Quarterhouse
    ‪4 min walk‬
  • Folkestone Beach
    ‪6 min walk‬
  • Manston (MSE-Kent Intl.)
    ‪48 min drive‬

Room options

View all photos for Premier Twin Room With Sea View

Premier Twin Room With Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Premier Twin Room With Sea View

  • 22 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Double Room with Sea View

Premier Double Room with Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Premier Double Room with Sea View

  • 22 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • 22 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 22 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 22 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Grand Burstin Hotel Folkestone

3-star Folkestone hotel with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a nightclub. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Grand Burstin Hotel Folkestone offers 550 accommodations with coffee/tea makers and complimentary toiletries. Televisions come with satellite channels.

Bathrooms include shower/tub combinations. This Folkestone hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Grand Burstin Hotel Folkestone provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Folkestone hotel also offers a nightclub, a vending machine, and an arcade/game room. Onsite parking is available (surcharge).

Grand Burstin Hotel Folkestone is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:00 AM.
Harbour Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Victorian Restaurant - This restaurant serves breakfast, lunch, and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Harbour Restaurant
  • Victorian Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Burstin
Burstin Hotel
Folkestone Grand Burstin
Folkestone Grand Burstin Hotel
Folkestone Grand Hotel
Grand Burstin Folkestone
Grand Burstin Hotel Folkestone
Hotel Burstin
Burstin Folkestone Hotel
Burstin Hotel Folkestone
Grand Burstin Hotel Folkestone, Kent, UK
Hotel Grand Burstin
Grand Burstin Hotel
Grand Burstin
Burstin Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel
Grand Burstin Hotel Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel Folkestone

Grand Burstin Hotel Folkestone Reviews

Reviews

6.6
Rating 10 - Excellent. 305 out of 1197 reviews" "
Rating 8 - Good. 298 out of 1197 reviews" "
Rating 6 - Okay. 236 out of 1197 reviews" "
Rating 4 - Poor. 150 out of 1197 reviews" "
Rating 2 - Terrible. 208 out of 1197 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

richard

Traveled with family
Liked: Cleanliness, staff & service
basic but fine, no thrills, none expected at the price!
Stayed 1 night in Oct 2024

2/10 Terrible

Grace

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Laura

Liked: Staff & service
Brilliant customer service
Stayed 3 nights in Oct 2024

6/10 Okay

Owen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

James

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Great for a cheap stay before crossing over the channel, but accommodation was very basic. One pillow, thin mattresses. Very basic, hotel in need of repair/refurb but its okay enough.
Stayed 1 night in Sep 2024

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel room, staff friendly, good restaurants around
Stayed 1 night in Oct 2024

6/10 Okay

kirk

Stayed 1 night in Sep 2024

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Kathleen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was wonderful. We arrived later in the evening and the chef kept the kitchen open for us. The staff could see we were exhausted and brought our dinner directly to our room despite not offering in-room dining. Wonderful stay!
Stayed 1 night in Sep 2024

4/10 Poor

Stuart

Stayed 1 night in Sep 2024

8/10 Good

Steven

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Cheap and cheerful, staff were helpful, food was good, the room looked a bit tired but clean, tidy and warm, with an amazing view over the harbour
Stayed 1 night in Sep 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended and close to shops and sightseeing.
Despite reading a few negative reviews and thinking of budget this hotel delivers. Great reception area and the property especially, has spaciousness on it's side. Great for limited mobility it was right next to the harbour/arm. Staff helpful, quick, inviting and friendly. Room did need a minor uplift but looked like some of this had been actioned. Highly recommended and fantastically reasonably priced for people on a budget.
Stayed 3 nights in Sep 2024

8/10 Good

Alan

Liked: Staff & service
Glory days
The hotel is a a reminder of it's hayday. I can't complain about the home (guests that wat up at 6am to watch soaps is a different story) but if you want Hilton quality, stay at the Hilton, if you want a bed for the night with dated decor.... Perhaps a little unfair, to referb this massive hotel it would have to be done floor by floor, but by the time they have done, the previous floors would be outdated. It's an odd one, I believe if you had each floor as a theme floor they would have more success but it does feel like the hotel is catered for the 1/2 pint shandy coach tours but has potential to be boutique and budget.
Stayed 1 night in Sep 2024

8/10 Good

Vivian

Liked: Cleanliness, staff & service, amenities
I enjoyed my stay thank you very much
Stayed 2 nights in Sep 2024

8/10 Good

richard

Stayed 1 night in Sep 2024

2/10 Terrible

Christina

Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Freiby

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Low quality venue and rooms, but the aarea around the hotel were awesome. Not many options to stay around the area, but recommend visiting just for Folkstone Harbour experience.
Stayed 2 nights in Sep 2024

6/10 Okay

JAROSLAW

I like that place
Stayed 1 night in Aug 2024

6/10 Okay

Simon

Liked: Staff & service
Was one of the cheaper places in Folkestone. Great convenient location near the harbour and a short uphill walk to the Town. Suitable for the purpose of getting your head down for a few hours, bathroom and room clean. Breakfast wasnt anything to shout about, but stopped a gap. Place just feels a bit dated, even saw the Congo go through the bar one night... Sort of reminds me of a caravan park.. No complaints about the place.. just wasn't that appealing for me.
Stayed 1 night in Aug 2024

6/10 Okay

David

Traveled with group
Disliked: Staff & service
Good enough.
Probably gets a bad rap but I found it fine given the price and for how long I was there. Room seemed clean, view was awesome. Reception was efficient. Massive hotel probably seen it’s best days but I’d go back.
Stayed 1 night in Sep 2024

4/10 Poor

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lift is next to my room and you could hear it going up and down.
Stayed 1 night in Sep 2024

6/10 Okay

Nick

Disliked: Property conditions & facilities
It is what it is for the price. Beds where rock hard.
Stayed 1 night in Sep 2024

4/10 Poor

Douglas

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024