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Grand Burstin Hotel Folkestone

3.0 star property

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Reception
Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Game room
Indoor wedding

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Parking available
  • Bar
$51
includes taxes & fees
Nov 19 - Nov 20

Explore the area

View in a map
The Harbour, Folkestone, England, CT20 1TX
  • Place, Folkestone Harbour
    ‪2 min walk‬
  • Place, Folkestone Beach
    ‪6 min walk‬
  • Place, Leas Cliff Hall
    ‪13 min walk‬

Room options

View all photos for Twin Sea View Room

Twin Sea View Room | Desk, iron/ironing board, free WiFi, bed sheets

Twin Sea View Room

7.0 out of 10
Good
(4 reviews)
  • 22 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 22 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room (2 Adults + 2 Children)

Family Room (2 Adults + 2 Children) | Desk, iron/ironing board, free WiFi, bed sheets

Family Room (2 Adults + 2 Children)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

8.0 out of 10
Very good
(26 reviews)
  • 22 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.4 out of 10
Good
(83 reviews)
  • 22 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Sea View Room

Double Sea View Room | Desk, iron/ironing board, free WiFi, bed sheets

Double Sea View Room

  • 22 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About this property

Grand Burstin Hotel Folkestone

3-star Folkestone hotel with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a nightclub. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Grand Burstin Hotel Folkestone offers 550 accommodations with coffee/tea makers and complimentary toiletries. Televisions come with satellite channels.

Bathrooms include shower/tub combinations. This Folkestone hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Grand Burstin Hotel Folkestone provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Folkestone hotel also offers a nightclub, a vending machine, and an arcade/game room. Onsite parking is available (surcharge).

Grand Burstin Hotel Folkestone is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:00 AM.
Harbour Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Victorian Restaurant - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Harbour Restaurant
  • Victorian Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Burstin
Burstin Hotel
Folkestone Grand Burstin
Folkestone Grand Burstin Hotel
Folkestone Grand Hotel
Grand Burstin Folkestone
Grand Burstin Hotel Folkestone
Hotel Burstin
Burstin Folkestone Hotel
Burstin Hotel Folkestone
Grand Burstin Hotel Folkestone, Kent, UK
Hotel Grand Burstin
Grand Burstin Hotel
Grand Burstin
Burstin Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel
Grand Burstin Hotel Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel Folkestone

Grand Burstin Hotel Folkestone Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 300 out of 1007 reviews
Rating 8 - Good. 276 out of 1007 reviews
Rating 6 - Okay. 190 out of 1007 reviews
Rating 4 - Poor. 102 out of 1007 reviews
Rating 2 - Terrible. 139 out of 1007 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Lukas

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was as just as we required and comfortable bed. Staff very accommodating making the whole experience seamless
Stayed 1 night in Aug 2025

6/10 Okay

Piero, Richmond

Traveled with partner
Disliked: Staff & service
The bed was uncomfortable, the room wasn’t clean, and the hotel felt quite outdated. It’s in need of refurbishment, though it does have potential.
Stayed 3 nights in Aug 2025

2/10 Terrible

Peter

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
There was no parking available on checkin. We were told to go to another lot which charges 20 pounds off site. There was nothing to say that the underground car park was full. After driving all the way in we had to back up the entire way out of the car park. The springs on the bed were poking through making it an uncomfortable night and there was no shampoo in the room. Don’t book this hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful we miserably enjoyed our stay really allowed us to see everything from the bathroom God bless you Staff was awesome
Stayed 1 night in Aug 2025

2/10 Terrible

Patrick

Disliked: Cleanliness, property conditions & facilities
Typical british lodge, not a hotel and not at all "grand"
Stayed 2 nights in Aug 2025

2/10 Terrible

Dave

Stayed 1 night in Aug 2025

8/10 Good

Lisa

Liked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Martin Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Live music events - free to residents; wonderful

Stayed 2 nights in Aug 2025

4/10 Poor

Andrew

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Food was awful. Watered down apple juice. Just a run down hotel
Stayed 1 night in Aug 2025

2/10 Terrible

paul

Business traveler
Disliked: Cleanliness, property conditions & facilities
It's a horrible little hole
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 3 nights in Aug 2025

8/10 Good

Michele

Traveled with partner
Liked: Amenities
The hotel was well positioned in Folkestone. Although comfortable, it was a bit dated and in need of a refurb to give it that looked after feeling. Great size and space.
View of the harbour from our balcony
Stayed 3 nights in Aug 2025

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We paid 49 quid for a double room where the bed was comfy and the place was clean. Basic and a bit tired but can't complain for the price. Convenient for the euro tunnel (10 mins) and coming the night belt meant we didn't have to get up at 2am. The harbour is delightful and a couple of mins walk away as it's the creative quarter. Good for a stroll. Lovely pubs nearby. Would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Kacey

Stayed 1 night in Jul 2025

6/10 Okay

Miss

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Danguole

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Building is super old i am not sure if is safe to stay there, when we com back after walk in corridor was sealing peace dripping on floor, is like from mold i am not sure,
Stayed 1 night in Aug 2025

8/10 Good

Karen

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent food beds and pillows were a bit hard
Stayed 3 nights in Jul 2025

8/10 Good

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

4/10 Poor

Reece

Business traveler
Disliked: Cleanliness, property conditions & facilities
The car park is not secure but there is still a fee per day that you use it. Everything within the hotel is very dated, alot of stains on carpets, furniture, some lights not working, no A/C. Location is brilliant and accessible howerver overall unfortunately i dont think i would stay here again.
Stayed 1 night in Aug 2025

8/10 Good

Rosie

Liked: Cleanliness, property conditions & facilities, room comfort

Not bad overall

Comfortable clean room staff friendly service a bit slow at times.
Little Switzerland
Romney hythe Dymchurch railway
As anove
Stayed 7 nights in Jul 2025

8/10 Good

Neil

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Kelly

Disliked: Staff & service
Stayed 1 night in Jul 2025