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Grand Burstin Hotel Folkestone

3.0 star property

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Standard Double Room | 1 bedroom, desk, iron/ironing board, free WiFi
Coffee shop
Reception
Indoor pool

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

Map
The Harbour, Folkestone, England, CT20 1TX
  • Folkestone Harbour
    ‪2 min walk‬
  • Folkestone Beach
    ‪6 min walk‬
  • Leas Cliff Hall
    ‪13 min walk‬

Room options

View all photos for Premier Twin Room With Sea View

Premier Twin Room With Sea View | 1 bedroom, desk, iron/ironing board, free WiFi

Premier Twin Room With Sea View

  • 22 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Double Room with Sea View

Premier Double Room with Sea View | 1 bedroom, desk, iron/ironing board, free WiFi

Premier Double Room with Sea View

  • 22 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Single Room

  • 22 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Double Room

  • 22 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Twin Room

  • 22 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Grand Burstin Hotel Folkestone

3-star Folkestone hotel with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a nightclub. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Grand Burstin Hotel Folkestone offers 550 accommodations with coffee/tea makers and complimentary toiletries. Televisions come with satellite channels.

Bathrooms include shower/tub combinations. This Folkestone hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Grand Burstin Hotel Folkestone provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Folkestone hotel also offers a nightclub, a vending machine, and an arcade/game room. Onsite parking is available (surcharge).

Grand Burstin Hotel Folkestone is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:00 AM.
Harbour Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Victorian Restaurant - This restaurant serves breakfast, lunch, and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Harbour Restaurant
  • Victorian Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Burstin
Burstin Hotel
Folkestone Grand Burstin
Folkestone Grand Burstin Hotel
Folkestone Grand Hotel
Grand Burstin Folkestone
Grand Burstin Hotel Folkestone
Hotel Burstin
Burstin Folkestone Hotel
Burstin Hotel Folkestone
Grand Burstin Hotel Folkestone, Kent, UK
Hotel Grand Burstin
Grand Burstin Hotel
Grand Burstin
Burstin Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel
Grand Burstin Hotel Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel Folkestone

Grand Burstin Hotel Folkestone Reviews

Reviews

6.8
Rating 10 - Excellent. 321 out of 1154 reviews
Rating 8 - Good. 300 out of 1154 reviews
Rating 6 - Okay. 218 out of 1154 reviews
Rating 4 - Poor. 133 out of 1154 reviews
Rating 2 - Terrible. 182 out of 1154 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Neil

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location, great staff. Great value
Stayed 1 night in Apr 2025

8/10 Good

Christine

Stayed 1 night in Apr 2025

2/10 Terrible

Leroy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a lovely place to get a brake at far prises. Stuff friendly.
Stayed 3 nights in Apr 2025

2/10 Terrible

Mark

Disliked: Cleanliness, amenities, property conditions & facilities
As above
Stayed 2 nights in Apr 2025

8/10 Good

pauline

Traveled with group
Liked: Cleanliness, staff & service
As I am down at Burstin regularly I am very familiar with this hotel and know what to expect and if any different I am more than happy to make any requests to Reception who are very helpful and deal with any problems rapidly and effectively
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan, Airdrie

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan, Airdrie

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Jonathan, Airdrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was fine. No complaints
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan, Airdrie

Liked: Staff & service, property conditions & facilities
Happy with the stay
Stayed 3 nights in Apr 2025

10/10 Excellent

SM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a gym room and swimming pool. They also got breakfast and dinner buffets and individual dishes to be ordered. They have a bar area serving sandwiches and cakes with tea and coffee in daytime after 11am. They are highly recommended for families with kids and elderly.
Stayed 14 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Helen

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The bathroom layout wasn’t very user friendly. The bin nowhere near the toilet and the toilet paper around a corner. There wasn’t towels for two despite being a double room and no mat for the floor. There were stains on the wall of the bathroom also.
Stayed 1 night in Mar 2025

4/10 Poor

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived at midnight with my elderly parents and there room was one side of the hotel and our the other side it looks like a prison in side with block A and block B ataff not very helpful would not recommend to anyone not the cleanest hotel wirk in laying carpets in the day time taking up the lifts my mum and dad where told they could not sit in reception to wait for me and my wife to come down and my dad told them where to go and they are not every good on there feet so they just told the staff they wernt moving till i got there but they weren't very happy about it
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Did contact property regarding wanting a bigger bath and hand rails to help getting in and out of bath .also didnt get room booked .ended up with another room with a 2nd bed .heater kept going off .
Stayed 3 nights in Mar 2025

8/10 Good

William

Liked: Amenities
Noisy
Stayed 1 night in Mar 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy
Stayed 1 night in Mar 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy
Stayed 1 night in Mar 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy
Stayed 1 night in Mar 2025

8/10 Good

William

Liked: Cleanliness
Noise
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Stayed 1 night in Mar 2025

8/10 Good

Alistair

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view of the beach, great to have reliable lifts and my wife able to drive her mobility scooter right into the room. The staff were really helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Helen

Liked: Staff & service, property conditions & facilities
Staff were very helpful providing missing towels at the reception desk
Stayed 1 night in Feb 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service
Disliked: Room comfort

Not so bad

Not terrible standard room the bed wasnt comfy we used the extra quilts to make it more comfy very springy bed but other than that not so bad you pay for what you get we didnt spend much time in the hotel bar was kinda pricey though didnt try the food so cant comment didnt use the pool either check in was easy the guy on the desk was super friendly most likely we'd stay again
Stayed 2 nights in Mar 2025