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Grand Burstin Hotel Folkestone

3.0 star property

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Photo gallery for Grand Burstin Hotel Folkestone

View from property
Coffee shop
Reception
Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Indoor pool

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Parking available
  • Bar
$56
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
The Harbour, Folkestone, England, CT20 1TX
  • Place, Folkestone Harbour
    ‪2 min walk‬
  • Place, Folkestone Beach
    ‪6 min walk‬
  • Place, Leas Cliff Hall
    ‪13 min walk‬

Room options

View all photos for Standard Triple Room

Standard Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Premier Twin Room With Sea View

Premier Twin Room With Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Premier Twin Room With Sea View

7.0 out of 10
Good
(4 reviews)
  • 22 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Premier Double Room with Sea View

Premier Double Room with Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Premier Double Room with Sea View

  • 22 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

8.0 out of 10
Very good
(25 reviews)
  • 22 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.2 out of 10
Good
(79 reviews)
  • 22 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 22 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Grand Burstin Hotel Folkestone

3-star Folkestone hotel with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a nightclub. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Grand Burstin Hotel Folkestone offers 550 accommodations with coffee/tea makers and complimentary toiletries. Televisions come with satellite channels.

Bathrooms include shower/tub combinations. This Folkestone hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Grand Burstin Hotel Folkestone provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Folkestone hotel also offers a nightclub, a vending machine, and an arcade/game room. Onsite parking is available (surcharge).

Grand Burstin Hotel Folkestone is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:00 AM.
Harbour Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Victorian Restaurant - This restaurant serves breakfast, lunch, and dinner.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Burstin
Burstin Hotel
Folkestone Grand Burstin
Folkestone Grand Burstin Hotel
Folkestone Grand Hotel
Grand Burstin Folkestone
Grand Burstin Hotel Folkestone
Hotel Burstin
Burstin Folkestone Hotel
Burstin Hotel Folkestone
Grand Burstin Hotel Folkestone, Kent, UK
Hotel Grand Burstin
Grand Burstin Hotel
Grand Burstin
Burstin Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel
Grand Burstin Hotel Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel Folkestone

Grand Burstin Hotel Folkestone Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 305 out of 1006 reviews
Rating 8 - Good. 276 out of 1006 reviews
Rating 6 - Okay. 181 out of 1006 reviews
Rating 4 - Poor. 105 out of 1006 reviews
Rating 2 - Terrible. 139 out of 1006 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Caroline

Liked: Staff & service

Disappointing

Room was fine & bed was comfortable but we had no hot water in the shower
Stayed 1 night in Jun 2025

10/10 Excellent

anthony

Stayed 1 night in Jun 2025

2/10 Terrible

NIGEL

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Extremely tired decoration, pictures on site do not give proper reflection of property. Very slow check in service. Certainly overpriced for what is offered. Requested quiet room but had generator outside room which kept us awake all night. Terrible stay.
Stayed 1 night in Jun 2025

8/10 Good

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a lovely stay had a balcony with a view of the harbour the room had everything we needed and extras would definitely stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

ROSEMARY

Traveled with partner
Liked: Cleanliness, amenities
Location.Clean.Comfortable
Stayed 5 nights in Jun 2025

6/10 Okay

Padraig

Stayed 1 night in Jun 2025

2/10 Terrible

JAROSLAW

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was not clean. There was no toilet paper. The toilet seat was broken and practically unusable. No shower gel or shampoo
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Good basic hotel. Paid extra for sea view, which was excellent, nice little balcony. Comfortable room. Good breakfast. Check-in was very busy when we arrived, but very efficient and we were checked in within about 5 minutes. Car park was very busy and we were lucky to get a space.
Stayed 1 night in Jun 2025

2/10 Terrible

Bilel

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I come here on the weekend I did my check in I payed £177 And when I come to my room the room wasn’t clean yet pls sheet old stuf from previous gest I booked premier room with balcony and I get just a normal room When I went to reception the guy was saying your booking is standard to get balcony you have to pay extra 177 a day isn’t enough lol Kindly have a look for this case pls
Stayed 1 night in Jun 2025

6/10 Okay

Maria Carolina

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location is amazing, but this Hotel needs to be completely renovated. 8th floor rooms (premium) are ok
Stayed 1 night in Jun 2025

10/10 Excellent

Johanna

Business traveler
Liked: Cleanliness, staff & service, room comfort

Clean and comfortable

Have stayed here a few times. The clientele here can be a bit mixed and have seen some interesting characters but the rooms are clean and comfortable and more often or not with a lovely view of the harbour. For the price I can't fault it. If you want something a bit more upmarket you have to pay for it. But for a bed for the night and the location to the port - this place is excellent.
Stayed 1 night in May 2025

2/10 Terrible

michael peter

Traveled with group, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disgusting place staff are useless and not efficient the whole hotel is a shambles it was that bad I even had to apologize to my dog for making him stay in this dirty outdated hotel the clientele that this place attracts speaks volumes and anyone giving good reviews are fake reviews there is nothing good about this place the only good thing is when you check out .!
Stayed 1 night in Jun 2025

6/10 Okay

Tracy

Liked: Cleanliness

Iconic old hotel with some bumps

The view was spectacular and the location was amazing. Iconic Hotel. But fire alarm went off first thing in the morning two days in a row, so while I paid for late checkout, I left early because I couldn’t sleep in. Shower was broken and tv didn’t work.
Stayed 3 nights in Jun 2025

10/10 Excellent

Karen

Stayed 4 nights in Jun 2025

6/10 Okay

Karon

Disliked: Amenities
Stayed 1 night in Jun 2025

8/10 Good

Dave

Stayed 1 night in Jun 2025

4/10 Poor

David

Disliked: Property conditions & facilities
The staff were excellent. The food was acceptable. However, the hotel is terrible. Very run down and tired. Extremely uncomfortable bed. Not even enough hot water to run a shallow bath. Room was very noisy. Had to get up at Midnight, go to reception, and complain about the noise from the room next door. It might be cheap, but I cannot recommend this hotel to anyone. Unless it is just to pop in for the carvery.
Stayed 1 night in Jun 2025

8/10 Good

Emma

Traveled with partner
Liked: Cleanliness, amenities
The location of this hotel is just great and we had a gorgeous sea view. Rooms are spacious and clean, just needs a bit of an upgrade
Stayed 1 night in Jun 2025

8/10 Good

Kai

Disliked: Amenities
The bathroom water system no good and not convenient. Whole room need a big , big improvements.
Stayed 1 night in Jun 2025

8/10 Good

Alfie

Stayed 1 night in Jun 2025

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities

Not great

Arrived and rokm wasnt ready, waited twenty minutes to get the key card fkr the room for it to be in a mess and bed not made very dirty indeed....
Stayed 1 night in Jun 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly

Always use this hotel , clean , comfortable and central . Friendly staff
Stayed 5 nights in Jun 2025

8/10 Good

Philip

Liked: Cleanliness, property conditions & facilities
Clearly in a recent renovated room, was clean and fresh. Balcony and view fantastic. Breakfast offerings were good. Mattress was very hard and quite worn out, but bedding was good and clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room,seaview .
Stayed 3 nights in May 2025