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Grand Burstin Hotel Folkestone

3.0 star property

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Photo gallery for Grand Burstin Hotel Folkestone

View from property
Coffee shop
Indoor pool
Reception
Standard Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Parking available
  • Bar
  • 24/7 front desk
  • Pool
$63
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
The Harbour, Folkestone, England, CT20 1TX
  • Folkestone Harbour
    ‪2 min walk‬
  • Folkestone Beach
    ‪6 min walk‬
  • Leas Cliff Hall
    ‪13 min walk‬

Room options

View all photos for Premier Twin Room With Sea View

Premier Twin Room With Sea View | 1 bedroom, desk, iron/ironing board, free WiFi

Premier Twin Room With Sea View

7.0 out of 10
Good
(4 reviews)
  • 22 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Double Room with Sea View

Premier Double Room with Sea View | 1 bedroom, desk, iron/ironing board, free WiFi

Premier Double Room with Sea View

  • 22 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Single Room

8.0 out of 10
Very good
(24 reviews)
  • 22 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Double Room

7.4 out of 10
Good
(78 reviews)
  • 22 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Twin Room

  • 22 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Grand Burstin Hotel Folkestone

3-star Folkestone hotel with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a nightclub. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Grand Burstin Hotel Folkestone offers 550 accommodations with coffee/tea makers and complimentary toiletries. Televisions come with satellite channels.

Bathrooms include shower/tub combinations. This Folkestone hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Grand Burstin Hotel Folkestone provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Folkestone hotel also offers a nightclub, a vending machine, and an arcade/game room. Onsite parking is available (surcharge).

Grand Burstin Hotel Folkestone is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:00 AM.
Harbour Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Victorian Restaurant - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Harbour Restaurant
  • Victorian Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Burstin
Burstin Hotel
Folkestone Grand Burstin
Folkestone Grand Burstin Hotel
Folkestone Grand Hotel
Grand Burstin Folkestone
Grand Burstin Hotel Folkestone
Hotel Burstin
Burstin Folkestone Hotel
Burstin Hotel Folkestone
Grand Burstin Hotel Folkestone, Kent, UK
Hotel Grand Burstin
Grand Burstin Hotel
Grand Burstin
Burstin Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel
Grand Burstin Hotel Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel Folkestone

Grand Burstin Hotel Folkestone Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 312 out of 1083 reviews
Rating 8 - Good. 291 out of 1083 reviews
Rating 6 - Okay. 200 out of 1083 reviews
Rating 4 - Poor. 118 out of 1083 reviews
Rating 2 - Terrible. 162 out of 1083 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

KEVIN

Traveled with group
Liked: Cleanliness, staff & service, room comfort

France

Hotel is looking a little tired but rooms were clean and everything worked.
Stayed 1 night in May 2025

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely spot with great views. Room was fine for the one night. Breakfast was good enough and the price was pleasing. We travelled as a family of 6. We couldn’t get into the car park so used a nearby one which was more expensive but that was the only choice.
Stayed 1 night in May 2025

6/10 Okay

Brianl

Liked: Amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Jan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful view from a nice room made our trip memorable. Easy access and parking. We were caught out arriving late on a Sunday trying to find toiletries as none were provided at all. The location and ease of access made up for this though.
Stayed 2 nights in May 2025

10/10 Excellent

Noreen

Stayed 1 night in May 2025

2/10 Terrible

Mathew

Disliked: Cleanliness, property conditions & facilities
Filthy room smelt of tobacco. No hot water
Stayed 1 night in Mar 2025

8/10 Good

Al

Liked: Staff & service, room comfort

Avoid the breakfast

Room view over the harbour was lovely, room was clean but in bad need of a lick of paint. Fridge precariously balanced on a shelf, fell off when we opened it. Breakfast was terrible and i would advise anyone staying to dine out rather than in.
Stayed 1 night in May 2025

8/10 Good

PJH

Liked: Cleanliness, staff & service, room comfort
Arrive at 8.55 checked room and then went to eat. Restaurant closed and only sandwiches to eat. Not good enough after a long drive. No where else open. For food.
Stayed 1 night in May 2025

8/10 Good

JE

Liked: Cleanliness, room comfort

One night stay

Room was spacious, the only plug sockets were for the kettle and tv, and no others. Bedside lights were rather high and difficult to switch on and off whilst in bed.
Stayed 1 night in May 2025

10/10 Excellent

faezeh, London

Stayed 2 nights in Apr 2025

8/10 Good

Karl

Stayed 1 night in Mar 2025

10/10 Excellent

Martin Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always wonderful; i am a regular

The room quality was good and the overall atmosphere and activity: no specific big event but a wednesday evening musician (guitarist and singer of 60/70s music} in the ballroom; one of my motivations to go to GB. Also its location so near the the lovely Harbour, the Old High St and the cliff walk toward Dover. Breakfast buffet good too.
Stayed 1 night in May 2025

4/10 Poor

Robert

Not the cleanest

Moved one of the single beds over and there was dog biscuits and a bone under there We had one had towel
Stayed 2 nights in May 2025

8/10 Good

Tom

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Dylan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean, Great Price & Excellent Service.
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing sea view, lovely large clean and comfy bedroom
Stayed 1 night in May 2025

2/10 Terrible

Colin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In all my years staying in a hotel this is the first one that has no hand gel, soap & no shower gel to shower with or wash your hands.
Stayed 1 night in May 2025

8/10 Good

Kerri

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very good value for money. Rooms clean and comfortable. Close to all the amenities. Breakfast was lovely. Entertainment was enjoyable.
Stayed 1 night in May 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night to attend an event in the Folkestone Creative Arts centre. Would definitely stay here again. We had a lovely twin room with a balcony overlooking the harbour and couldn't have asked for anything better. Many thanks.
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

All I wanted was a comfortable bed and a shower...

All I wanted was a comfortable bed and a shower. Me and 2 old uni friends where on a long weekend cycling along the south coast and we stopped here for an overnight to get some rest before heading on. My bed was worn out and not only could you feel every one of the old springs, they 'clanged' when you moved. The shower was either cold or had so low water pressure that the divert valve for the bath wouldn't send water to the shower head. When we arrived, one of the lifts didn't work. By the morning, all of them had failed and none of the buttons worked on our floor. Someone from reception had to manually override the lifts to get us. Oh, and one of the panels had fallen through. On top of that, it seems like a lot of people use it as a base for parties so I was woken up many times with revellers in the corridor. Yes it cheap. No I would never stay there again. At best it's worn out and at worse it's a death trap.
Stayed 1 night in May 2025

8/10 Good

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities
Everything I needed in the room, friendly staff and a pleasant break. Great breakfast and a view to die for. We will be back
Stayed 1 night in May 2025

10/10 Excellent

Beverley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stayed 1 night in May 2025

10/10 Excellent

Dylan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been working in the area, and this hotel has been great. quiet, well appointed room with good facilities with a good bar and relaxed restaurant. There was even a pool if I had brought my trunks!
Stayed 1 night in May 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025