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Grand Burstin Hotel Folkestone

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Burstin Hotel Folkestone

Reception
Coffee shop
Indoor pool
Theater show
Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Gym
  • Bar
  • 24/7 front desk
  • Pool
  • Breakfast available

Explore the area

Map
The Harbour, Folkestone, England, CT20 1TX
  • Folkestone Harbour
    1 min walk
  • Quarterhouse
    4 min walk
  • Folkestone Beach
    6 min walk
  • Manston (MSE-Kent Intl.)
    48 min drive

Room options

View all photos for Premier Twin Room With Sea View

Premier Twin Room With Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Premier Twin Room With Sea View

  • 22 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Double Room with Sea View

Premier Double Room with Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Premier Double Room with Sea View

  • 22 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • 22 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 22 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 22 sq ft
  • Sleeps 2
  • 2 Twin Beds

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The price is $39
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$47 total
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About this property

Grand Burstin Hotel Folkestone

3-star Folkestone hotel with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a nightclub. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Grand Burstin Hotel Folkestone offers 550 accommodations with coffee/tea makers and complimentary toiletries. Televisions come with satellite channels.

Bathrooms include shower/tub combinations. This Folkestone hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Grand Burstin Hotel Folkestone provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Folkestone hotel also offers a nightclub, a vending machine, and an arcade/game room. Onsite parking is available (surcharge).

Grand Burstin Hotel Folkestone is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:00 AM.
Harbour Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Victorian Restaurant - This restaurant serves breakfast, lunch, and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Harbour Restaurant
  • Victorian Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Burstin
Burstin Hotel
Folkestone Grand Burstin
Folkestone Grand Burstin Hotel
Folkestone Grand Hotel
Grand Burstin Folkestone
Grand Burstin Hotel Folkestone
Hotel Burstin
Burstin Folkestone Hotel
Burstin Hotel Folkestone
Grand Burstin Hotel Folkestone, Kent, UK
Hotel Grand Burstin
Grand Burstin Hotel
Grand Burstin
Burstin Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel
Grand Burstin Hotel Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel Folkestone

Grand Burstin Hotel Folkestone Reviews

Reviews

6.6
Rating 10 - Excellent. 301 out of 1201 reviews" "
Rating 8 - Good. 301 out of 1201 reviews" "
Rating 6 - Okay. 237 out of 1201 reviews" "
Rating 4 - Poor. 150 out of 1201 reviews" "
Rating 2 - Terrible. 212 out of 1201 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

richard

Stayed 1 night in Sep 2024

2/10 Terrible

Christina

Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Freiby

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Low quality venue and rooms, but the aarea around the hotel were awesome. Not many options to stay around the area, but recommend visiting just for Folkstone Harbour experience.
Stayed 2 nights in Sep 2024

6/10 Okay

JAROSLAW

I like that place
Stayed 1 night in Aug 2024

6/10 Okay

Simon

Liked: Staff & service
Was one of the cheaper places in Folkestone. Great convenient location near the harbour and a short uphill walk to the Town. Suitable for the purpose of getting your head down for a few hours, bathroom and room clean. Breakfast wasnt anything to shout about, but stopped a gap. Place just feels a bit dated, even saw the Congo go through the bar one night... Sort of reminds me of a caravan park.. No complaints about the place.. just wasn't that appealing for me.
Stayed 1 night in Aug 2024

6/10 Okay

David

Traveled with group
Disliked: Staff & service
Good enough.
Probably gets a bad rap but I found it fine given the price and for how long I was there. Room seemed clean, view was awesome. Reception was efficient. Massive hotel probably seen it’s best days but I’d go back.
Stayed 1 night in Sep 2024

4/10 Poor

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lift is next to my room and you could hear it going up and down.
Stayed 1 night in Sep 2024

6/10 Okay

Nick

Disliked: Property conditions & facilities
It is what it is for the price. Beds where rock hard.
Stayed 1 night in Sep 2024

4/10 Poor

Douglas

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lack of control of noise outside hotel lobby.
Very happy with our stay but the noise from other guests at the hotel shouting outside the lobby doors that went on until 3am kept us awake so that by morning we were exhausted from lack of sleep. Surely something can be done to stop this. It spoilt our stay.
Stayed 1 night in Sep 2024

6/10 Okay

Allan

Traveled with partner
Liked: Cleanliness, staff & service
Booked a double, got a twin.
Stayed 1 night in Sep 2024

6/10 Okay

Stuart

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dated hotel. They do seem to be doing it up tho l, you can hear your neighbours TV and whatever they are doing
Stayed 1 night in Sep 2024

6/10 Okay

Helen

Traveled with group
The room was ok. However the drunk person kicking and banging on a door to another room and screaming was not desirable. It took the staff a very long time to deal with the problem. Ruined a lot of peoples sleep
Stayed 1 night in Aug 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Its really improved since a few years back
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Stayed 1 night in Aug 2024

4/10 Poor

Nicola

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is dated and needs lots of improvement We’ve been a few times and decided to upgrade to premier double room hoping there was nicer modern rooms but the room was worst then some we’ve had The balcony was held up by scaffolding all rusty and not looking safe and concrete base full of bird poo. The furniture and decoration is poor standard and dated. The room looks like it needs a proper clean and painting Been to lot better accommodation and not paid these prices To top it off the car park was rammed and no where to park even though they charge u £5 a day when u check in Will not be returning to this hotel again even though in a good central location
Stayed 2 nights in Aug 2024

6/10 Okay

Wendy

Business traveler
Needs an update very unclear in places and the place looks more like a prison with locked doors into each wing it could be renamed? Very poor for the 20 th century
Stayed 4 nights in Aug 2024

10/10 Excellent

Gina

Liked: Amenities
Use the Burstin regularly for seaside stop. Fabulous weather and top location, the harbour looks even prettier when lit up at night.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was adequate for a short stay.
Stayed 2 nights in Aug 2024

2/10 Terrible

Monika

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The best is the location, however that's it! The staff are rude and blaming visitors for keeping access cards near phones, while it isn't true! Every day we had to go to reception to get cards changed as it didn't work. Funnily this happened after checkout times each day,though we had 10 days stay. Also the room had only one plug and when asked for extensions they asked me to buy it. I had to charge from coffee shops as we did not have more than one plug in the room. They are far from knowing what customer service means as no apology whatsoever. No name badge either so hard to even complain. Hotel full of dogs who constantly barking so you can forget the good night sleep. Water not going down from bath, window is so steamed up that can't even see outside. I would never book a hotel in Grand Burstin, needs serious improvement!
Stayed 4 nights in Aug 2024

2/10 Terrible

Monika

Disliked: Cleanliness, staff & service, property conditions & facilities
The best is the location, however that's it! The staff are rude and blaming visitors for keeping access cards near phones, while it isn't true! Every day we had to go to reception to get cards changed as it didn't work. Funnily this happened after checkout times each day,though we had 10 days stay. Also the room had only one plug and when asked for extensions they asked me to buy it. I had to charge from coffee shops as we did not have more than one plug in the room. They are far from knowing what customer service means as no apology whatsoever. No name badge either so hard to even complain. Hotel full of dogs who constantly barking so you can forget the good night sleep. Water not going down from bath, window is so steamed up that can't even see outside. I would never book a hotel in Grand Burstin, needs serious improvement!
Stayed 3 nights in Aug 2024

4/10 Poor

Susan

Disliked: Property conditions & facilities
The hotel was budget but I found it very tired and worn. There was a constant group of foreign men hanging around outside all the time and as a woman alone I felt uncomfortable walking through them all when I returned to the hotel in the evening. I was told it is used for asylum seekers which didn’t surprise me. Not somewhere I will book again
Stayed 1 night in May 2024

2/10 Terrible

Monika

Stayed 1 night in Aug 2024