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Holiday Inn Express Folkestone - Channel Tunnel by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Folkestone - Channel Tunnel by IHG

Exterior detail
Lobby
Point of interest
Standard Room, 2 Twin Beds (with Free Hot Breakfast) | Desk, iron/ironing board, free WiFi, bed sheets
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
$75
includes taxes & fees
Feb 2 - Feb 3

Explore the area

View in a map
Cheriton Parc, Cheriton High St, Folkestone, England, CT18 8AN
  • Place, Kent Downs
    ‪3 min walk‬
  • Place, Sandgate Beach
    ‪4 min drive‬
  • Place, Hythe Beach
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Room amenity

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(48 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room (with Free Hot Breakfast)

9.6 out of 10
Exceptional
(15 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Room amenity

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(18 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Room amenity

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

9.6 out of 10
Exceptional
(19 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Room amenity

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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  • Free WiFi
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4.5 out of 5, Wonderful, 998 reviews
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About this property

Holiday Inn Express Folkestone - Channel Tunnel by IHG

3-star Folkestone hotel with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and a 24-hour front desk.
Holiday Inn Express Folkestone - Channel Tunnel by IHG offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. This Folkestone hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center, 4 meeting rooms, and coworking spaces. This business-friendly hotel also offers a terrace, a vending machine, and a front-desk safe. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Holiday Inn Express Folkestone - Channel Tunnel by IHG has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.
The Great Room - This bistro specializes in international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 6 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Great Room

Family friendly

  • Children's books
  • Children's games
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities are closed on New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 6 per day
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Folkestone Holiday Inn Express
Folkestone Tunnel
Holiday Inn Express Folkestone Channel Tunnel Hotel
Holiday Inn Express Channel Tunnel Hotel Folkestone
Holiday Inn Express Folkestone
Holiday Inn Express Folkestone Channel Tunnel
Tunnel Folkestone
Holiday Inn Express Folkestone Channel Tunnel Hotel Folkestone
Holiday Inn Express Folkestone Channel Tunnel Kent, UK
Holiday Inn Express Folkestone Channel Tunnel
Holiday Inn Express Folkestone Channel Tunnel by IHG
Holiday Inn Express Folkestone Channel Tunnel an IHG Hotel
Holiday Inn Express Folkestone - Channel Tunnel by IHG Hotel

Holiday Inn Express Folkestone - Channel Tunnel by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1004 reviews
Rating 8 - Good. 282 out of 1004 reviews
Rating 6 - Okay. 80 out of 1004 reviews
Rating 4 - Poor. 32 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Martin

Business traveler
Liked: Staff & service
Smelly room, licking shower, short circuit in the lamp…..
Stayed 1 night in Nov 2025

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious, clean and smelt nice. The reception staff were wonderful, really helpful and super friendly
Stayed 1 night in Oct 2025

4/10 Poor

Andrew

Stayed 1 night in Oct 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities
Absolutely ideal for an early-next-day crossing. Nice welcome and check-in, clean & comfortable room, quiet location. Simple access to Eurotunnel.
Stayed 1 night in Oct 2025

10/10 Excellent

Colin

Stayed 1 night in Oct 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 minutes from the shuttle, clean good breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

John-Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was great. Ideal location for the tunnel.
Stayed 1 night in Aug 2025

10/10 Excellent

Barry

Great check in and breakfast but the beds are very hard and the pillows awful. Choice of firm ie rock hard or soft and very lumpy. Horrible prickly fabric left my face itchy and uncomfortable, consequently didn’t sleep and had an early tunnel train so not a great start to my holiday
Stayed 1 night in Oct 2025

10/10 Excellent

Mark, Sunbury-on-Thames

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, easy parking (although having to pay for it as a hotel guest is just wrong) and friendly/helpful staff
Stayed 1 night in Oct 2025

8/10 Good

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was only a short stay before going on the leshuttle. Just somewhere we needed to put our heads down for awhile. It was really clean both in the room and lobby.
Stayed 1 night in Oct 2025

10/10 Excellent

Stewart

Traveled with partner, Traveled with pets
Liked: Property conditions & facilities
We only stayed one night with a 5:30am start. The check in was extremely easy and I must say Cameron went out his way to be pleasant to everyone. Jo in the restaurant was also very good and pleasant nothing seemed too much trouble for the staff and the hotel and management should be very proud of them.
Stayed 1 night in Oct 2025

10/10 Excellent

paul

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

tony

Liked: Cleanliness, staff & service
First, the staff were all excellent. The evening meal was mediocre but the breakfast choice was good. However the whole experience was ruined by the reception area being more like Crufts than a hotel.
Stayed 1 night in Oct 2025

2/10 Terrible

Aidan

Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Stayed 1 night in Sep 2025

6/10 Okay

Tom

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel quite tired. It was “ok” and serviceable. Walls were very thin so noise from corridors and next room. Parking charges were a surprise and frustrating, wouldn’t expect them for a holiday inn, and it’s not exactly a city centre location. No signage to indicate you can validate in reception for a discount just big signs prompting to pay immediately. I got blocked in the morning by a delivery driver. Breakfast wasn’t great. Usually expect holiday inn express to be a bit above other similar band hotels but this time it wasn’t great. Staff were friendly enough.
Stayed 1 night in Sep 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Maaike

👍
Stayed 1 night in Sep 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for tunnel. Friendly staff and a good breakfast from 6.00.
Stayed 1 night in Sep 2025

8/10 Good

HEIDI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming and swift check in and check out
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonus that the hotel is pet friendly. Rooms were spacious & comfortable. Facilities were very good within the hotel. V convenient for le shuttle.
Stayed 1 night in Sep 2025

8/10 Good

margaret

Traveled with family
Liked: Cleanliness, staff & service
The convenient position for the channel tunnel was ideal and the parking was easy. The room was comfortable BUT there should have been a plug socket near the mirror.
Stayed 1 night in Sep 2025

10/10 Excellent

Hayley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for access to the shuttle, staff were very welcoming and I think it’s the cleanest hotel we’ve ever stayed at ! Only negative was it was quite noisy, we were close to the lift and just above reception.
Stayed 1 night in Sep 2025