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Holiday Inn Express Folkestone - Channel Tunnel, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Folkestone - Channel Tunnel, an IHG Hotel

Exterior
Point of interest
Reception
Point of interest
Standard Room, 1 Double Bed with Sofa bed | In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
Cheriton Parc, Cheriton High St, Folkestone, England, CT18 8AN
  • The Tower Theatre
    3 min drive
  • Leas Cliff Hall
    7 min drive
  • Sandgate Beach
    7 min drive
  • Lydd (LYX)
    38 min drive

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Accessible

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Room

  • 205 sq ft
  • Sleeps 2
  • 1 Twin Bed

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Front of property

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Pet friendly
Free WiFi
Restaurant
Breakfast available
4.3 out of 5, Excellent, (1023)
The price is $60
per night
$72 total
includes taxes & fees
Dec 10 - Dec 11
Burlington Hotel, Best Western Premier Collection

About this property

Holiday Inn Express Folkestone - Channel Tunnel, an IHG Hotel

3-star Folkestone hotel with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and a front-desk safe are onsite.
Holiday Inn Express Folkestone - Channel Tunnel, an IHG Hotel offers 100 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Folkestone hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center, 4 meeting rooms, and coworking spaces. This business-friendly hotel also offers a terrace, a vending machine, and a front-desk safe. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Express Folkestone - Channel Tunnel, an IHG Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.
The Great Room - This bistro specializes in international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Great Room

Family friendly

  • Children's books
  • Children's games
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities are closed on New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Folkestone Holiday Inn Express
Folkestone Tunnel
Holiday Inn Express Folkestone Channel Tunnel Hotel
Holiday Inn Express Channel Tunnel Hotel Folkestone
Holiday Inn Express Folkestone
Holiday Inn Express Folkestone Channel Tunnel
Tunnel Folkestone
Holiday Inn Express Folkestone Channel Tunnel Hotel Folkestone
Holiday Inn Express Folkestone Channel Tunnel Kent, UK
Holiday Inn Express Folkestone Channel Tunnel

Holiday Inn Express Folkestone - Channel Tunnel, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 587 out of 1091 reviews" "
Rating 8 - Good. 365 out of 1091 reviews" "
Rating 6 - Okay. 86 out of 1091 reviews" "
Rating 4 - Poor. 33 out of 1091 reviews" "
Rating 2 - Terrible. 20 out of 1091 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Folkestone.
Needs plug sockets by the beds for charging, other than that, good breakfast and ideal for Channel Tunnel
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Stayed 1 night in Aug 2024

10/10 Excellent

Scott, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight befor an early channel crossing
Stayed 1 night in Aug 2024

8/10 Good

Joyce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel clean and staff very helpful. Food options limited and poor quality and very few restaurants open in town
Stayed 1 night in Aug 2024

8/10 Good

Gill

Liked: Staff & service
Convenient stay
Convenient for Rurotunnel Terminal. Had dog friendly room for our stay with our greyhound. Room could have done with a refresh, bit smelly. Overall was pretty busy as it was in the school holidays and peak travel time,staff did well to cope.
Stayed 1 night in Aug 2024

4/10 Poor

donna

Traveled with family
Too many dogs - disgusting
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for the Euro Tunnel
Comfortable accommodation and a convenient location for getting on the euro tunnel.
Stayed 1 night in Aug 2024

10/10 Excellent

Jason, Tunnel Hill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super quiet even when full of people, amazing! Comfortable beds and really nice staff! We will stay again!
Stayed 4 nights in Aug 2024

6/10 Okay

Natalie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice and clean but noisy rooms
Nice and clean and good for using the le shuttle. Food options were not great and food wasnt that nice very basic and no taste. Rooms were nice and comfy however, we were a family of 6 that had to book 2 rooms to fit us all in and they put us in separate places. Me and 2 kids were in one of the conjoined rooms so had a door between us and next door and you could hear EVERYTHING! sneezing, TV, them talking and they were so loud until early hours of the morning. The doors are also not slow closing so would slam shut. Very dangerous especially for little kids
Stayed 1 night in Aug 2024

6/10 Okay

Desmond

Menu and food not very good eg beef Lasagne sloppy although served hot. Front of house staff seemed tired and not very courteous: it seemed to be an effort to serve customers.
Stayed 1 night in Aug 2024

6/10 Okay

Carolyn

Traveled with family
Disliked: Cleanliness, room comfort
Good location for LeShuttle but...
The room had no air-conditioning or fan so the room was very hot during the night. We had to open the window and listen to the motorway.
Stayed 1 night in Aug 2024

6/10 Okay

Gillian

Traveled with family
Disliked: Room comfort
Not the best sleep
Very nosey room was right near the door at the carpark constant banging of the door kept us awake and being right at the car park we heard everything
Stayed 1 night in Aug 2024

10/10 Excellent

TRACY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for the Eurotunnel
Better than i expected. Food was nice enough. Catered to dietary requirements. Good size room for dog. One criticism, give that many people with dogs stay here, it would be nice to have an exercise area for them. Tbe 'pathway' over the road is not nice at all.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay before getting Le Shuttle
One night stay before heading to Le Shuttle. Check in was quick and easy. Several parking spaces available on arrival late at night. The room was clean and comfortable. Breakfast was hot, tasty and plentiful with options to take away for those on earlier trains. Very smooth and efficient.
Stayed 1 night in Aug 2024

10/10 Excellent

G P G

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sonja

Liked: Property conditions & facilities
Friendly staff, comfortable bed, pillow too hard. Clean room.
Stayed 1 night in Aug 2024

4/10 Poor

Ruth

Disliked: Staff & service, property conditions & facilities
Won't stay there again.Expect better for the price
We were given a disabled room which we hadn't requested and with facilities we didn't want or need. On arrival and throughout our stay the bathroom floor was wet (due to sink tap leaking and very stiff to use). Toilet flush extremely weak. We reported these but it was just noted! It was not completely soundproof (could here people walking above). There was a green light on the ceiling in the room which we couldn't switch off and was preventing us from getting to sleep. At 10.45 p.m. we complained and a man came who put some black tape over it! We had an awful (microwaved?) meal for £14 each which we couldn't eat. Breakfast was fine.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Alison

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stayed at hotel night before tunnel, it was a clean hotel and finctional.
Stayed 1 night in Jul 2024

8/10 Good

Peter

Stayed 1 night in Aug 2024

8/10 Good

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Marc

Disliked: Cleanliness, property conditions & facilities
Windows in room not fit for purpose, lots of noise all night from traffic, breakfast was really awful not sure I’d call it breakfast at all… how it could get so bad I don’t know but it makes you wonder about hygiene and how they cook it. for £140 I’d expect a lot a lot better. Very poor overall experience even for one night - not rested at all.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay as room was perfect + large shower, all very clean. Breakfast & dinner on site and good choices and for those with special diets. Surroundings very pleasant & kept tidy. All the staff were very friendly & looked after all your needs. Definately would stay there again.
Stayed 1 night in Jul 2024