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Fonda Central Vacation Packages

Very traditional hotel, well maintained, breakfast was delicious. Convenient location. Great staff

NO NEED

I’ll start by giving credit where it’s due: the owners did a nice job restoring and decorating this old, historic property. Unfortunately, that’s where the positives end for us. We booked a **premium room**, which according to Expedia is not the less expensive room categories. What we got was a third-floor room with **no elevator**, directly next to and almost above the main street. The room had no proper windows—only wooden panels with large gaps and openings all around them. It felt like we were sleeping outside on the street. The noise was excessive and made it very difficult to rest. I explained to the young woman at the front desk that my wife had a knee injury and that climbing several flights of stairs was difficult for her. I also explained that the room was extremely noisy. Her rude ponse was basically, *“That’s the room category you chose, and there’s nothing I can do.”* No effort was made to find another room, offer a solution, or even show any concern about the situation. The attitude at the front desk was just as disappointing as the room itself. We stayed one night because we had no practical alternative at that point, but we had to check out the following day and lost the remaining night of our reservation. **The hotel offered absolutely nothing in return—not even an attempt to make things right.** The breakfast buffet was extremely limited, and the bathroom was one of the smallest I’ve ever seen.

When we arrived the man at the front desk Gave us a key to our room. When we got to the room he gave us another set of keys and change our room last minute. The room he ultimately gave us was dirty, the shower wasn’t clean and the shower head was so dirty the water barely came out. There were no clean towels, and the coffee cup (we only had one for a room of two people) was dirty. The hotel is beautiful but the staff wasn’t friendly, and didn’t take care of the cleanliness properly.

It was a good stay overall. The breakfast was included, walkable to Jardin Plaza and other restaurants around the area.

The room was very clean and the views are amazing. Super friendly and welcoming staff