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Sandy Balls Holiday Village

3.0 star property

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Cozy retreat with a large bed, two nightstands, and a wardrobe.
Relax in this inviting living room with a flat-screen TV, comfortable sofa, and cozy fireplace.
Relax in this serene room with a balcony overlooking a lush landscape, featuring a dining area, TV, and cozy fireplace.
Modern kitchen with stainless steel range hood, double oven, and sink.
Relax in a serene outdoor space with a long bench, sofa, and table, surrounded by stunning views.

Popular amenities

  • Gym
  • Spa
  • Bar
  • Pool
  • Laundry

Explore the area

Map
Southampton Rd, Fordingbridge, England, SP6 2JZ
  • New Forest National Park
    ‪15 min walk‬
  • Salisbury Cathedral
    ‪21 min drive‬
  • Paultons Family Theme Park - Home of Peppa Pig World
    ‪24 min drive‬
  • Southampton (SOU)
    ‪34 min drive‬

Room options

View all photos for Zen, Hot Tub 7 (5+2)

3 bedrooms, cribs/infant beds, bed sheets

Zen, Hot Tub 7 (5+2)

  • Sleeps 7
  • 1 Double Bed, 1 Twin Bunk Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Exclusive 10 Berth Lodge with Hot Tub (8+2)

3 bedrooms, cribs/infant beds, bed sheets

Exclusive 10 Berth Lodge with Hot Tub (8+2)

  • Sleeps 10
  • 3 Double Beds, 4 Twin Beds and 1 Double Sofa Bed

View all photos for Exclusive 8 Berth Lodge

3 bedrooms, cribs/infant beds, bed sheets

Exclusive 8 Berth Lodge

8.0 out of 10
Very good
(1 review)
  • Sleeps 8
  • 1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

View all photos for 8 Berth Superior Caravan

3 bedrooms, cribs/infant beds, bed sheets

8 Berth Superior Caravan

  • Sleeps 8
  • 1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

View all photos for 8 Berth Superior Caravan Pet Free

3 bedrooms, cribs/infant beds, bed sheets

8 Berth Superior Caravan Pet Free

  • Sleeps 8
  • 1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

View all photos for Exclusive 8 berth Lodge Elec Point

3 bedrooms, cribs/infant beds, bed sheets

Exclusive 8 berth Lodge Elec Point

  • Sleeps 8
  • 1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

View all photos for 4 Berth Superior Caravan Pet Free

3 bedrooms, cribs/infant beds, bed sheets

4 Berth Superior Caravan Pet Free

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Exclusive 6 Berth Lodge Pet Free

In-room dining

Exclusive 6 Berth Lodge Pet Free

  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for 4 Berth Comfort Caravan

4 Berth Comfort Caravan | 3 bedrooms, cribs/infant beds, bed sheets

4 Berth Comfort Caravan

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Exclusive 10 Berth Lodge with Hot Tub (8+2) Elec Point

Flat-screen TV

Exclusive 10 Berth Lodge with Hot Tub (8+2) Elec Point

  • Sleeps 10
  • 1 Double Bed, 6 Twin Beds and 1 Double Sofa Bed

View all photos for 6 Berth Luxury Caravan Pet Free

3 bedrooms, cribs/infant beds, bed sheets

6 Berth Luxury Caravan Pet Free

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Indulgent 6 Berth Caravan Pet free

3 bedrooms, cribs/infant beds, bed sheets

Indulgent 6 Berth Caravan Pet free

  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for 6 Berth Comfort Lodge 3 Bed Pet Free

3 bedrooms, cribs/infant beds, bed sheets

6 Berth Comfort Lodge 3 Bed Pet Free

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

View all photos for Vista Lodge 4-6

Flat-screen TV

Vista Lodge 4-6

  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Exclusive 8 Berth Lodge with Hot Tub Pet Free

3 bedrooms, cribs/infant beds, bed sheets

Exclusive 8 Berth Lodge with Hot Tub Pet Free

  • Sleeps 8
  • 1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

View all photos for 4 Berth Comfort Wooden Lodge Pet Free

3 bedrooms, cribs/infant beds, bed sheets

4 Berth Comfort Wooden Lodge Pet Free

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Vista Lodge with Hot Tub 4-6

Flat-screen TV

Vista Lodge with Hot Tub 4-6

  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Exclusive 8 Berth Lodge Elec Point Pet Free

3 bedrooms, cribs/infant beds, bed sheets

Exclusive 8 Berth Lodge Elec Point Pet Free

  • Sleeps 8
  • 1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

View all photos for TriBeCa with Hot Tub 7 (5+2)

3 bedrooms, cribs/infant beds, bed sheets

TriBeCa with Hot Tub 7 (5+2)

  • Sleeps 7
  • 1 Double Bed, 1 Twin Bunk Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for 4 Berth Comfort Lodge Accessible

3 bedrooms, cribs/infant beds, bed sheets

4 Berth Comfort Lodge Accessible

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Exclusive 4 Berth Lodge with Hot Tub

Flat-screen TV

Exclusive 4 Berth Lodge with Hot Tub

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Knightwood, Hot Tub 8 (6+2) Elec Point

Knightwood, Hot Tub 8 (6+2) Elec Point | Living area | Flat-screen TV

Knightwood, Hot Tub 8 (6+2) Elec Point

  • Sleeps 8
  • 1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

View all photos for 6 Berth Comfort Lodge Accessible

3 bedrooms, cribs/infant beds, bed sheets

6 Berth Comfort Lodge Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

View all photos for 4 Berth Superior Wooden Lodge

3 bedrooms, cribs/infant beds, bed sheets

4 Berth Superior Wooden Lodge

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for 8 Berth Luxury Caravan Pet Free

3 bedrooms, cribs/infant beds, bed sheets

8 Berth Luxury Caravan Pet Free

  • Sleeps 8
  • 1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

View all photos for Westwood 6 Berth Accessible

Westwood 6 Berth Accessible | 3 bedrooms, cribs/infant beds, bed sheets

Westwood 6 Berth Accessible

  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Heartwood Plaza 7,Hot Tub Pet Free (5+2)

Heartwood Plaza 7,Hot Tub Pet Free (5+2) | 3 bedrooms, cribs/infant beds, bed sheets

Heartwood Plaza 7,Hot Tub Pet Free (5+2)

  • Sleeps 7
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Zen, Hot Tub 7 Pet Free (5+2)

3 bedrooms, cribs/infant beds, bed sheets

Zen, Hot Tub 7 Pet Free (5+2)

  • Sleeps 7
  • 1 Double Bed, 1 Twin Bunk Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Indulgent 8 Berth Lodge with Hot

3 bedrooms, cribs/infant beds, bed sheets

Indulgent 8 Berth Lodge with Hot

  • Sleeps 8
  • 1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

View all photos for Exclusive 6 berth lodge 3 Bed Hot Tub

3 bedrooms, cribs/infant beds, bed sheets

Exclusive 6 berth lodge 3 Bed Hot Tub

  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

View all photos for 4 Berth Luxury Wooden Lodge with Hot Tub Pet Free

3 bedrooms, cribs/infant beds, bed sheets

4 Berth Luxury Wooden Lodge with Hot Tub Pet Free

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for 6 Berth Superior Woode Lodge 3 Bed Hot Tub Pet Free

3 bedrooms, cribs/infant beds, bed sheets

6 Berth Superior Woode Lodge 3 Bed Hot Tub Pet Free

  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

View all photos for 4 Berth Luxury Wooden Lodge Pet Free

3 bedrooms, cribs/infant beds, bed sheets

4 Berth Luxury Wooden Lodge Pet Free

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Zen, Hot Tub 7 Select Pitch Pet Free (5+2)

3 bedrooms, cribs/infant beds, bed sheets

Zen, Hot Tub 7 Select Pitch Pet Free (5+2)

  • Sleeps 7
  • 1 Double Bed, 1 Twin Bunk Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Vista Prime Lodge 4-6

Flat-screen TV

Vista Prime Lodge 4-6

  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Exclusive 4 Berth Lodge

Flat-screen TV

Exclusive 4 Berth Lodge

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Heartwood 7 Pet Free (5+2)

3 bedrooms, cribs/infant beds, bed sheets

Heartwood 7 Pet Free (5+2)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 7
  • 1 Double Bed, 1 Twin Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for 4 Berth Superior Wooden Lodge with Hot Tub

3 bedrooms, cribs/infant beds, bed sheets

4 Berth Superior Wooden Lodge with Hot Tub

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Indulgent 6 Berth Caravan

3 bedrooms, cribs/infant beds, bed sheets

Indulgent 6 Berth Caravan

  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Zen, 7 Pet Free (5+2)

3 bedrooms, cribs/infant beds, bed sheets

Zen, 7 Pet Free (5+2)

  • Sleeps 7
  • 1 Double Bed, 1 Twin Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Heartwood 7 (5+2)

3 bedrooms, cribs/infant beds, bed sheets

Heartwood 7 (5+2)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 7
  • 1 Double Bed, 1 Twin Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Exclusive 6 berth lodge 3 Bed, 2 Double, 1 Twin, Hot Tub, PF

3 bedrooms, cribs/infant beds, bed sheets

Exclusive 6 berth lodge 3 Bed, 2 Double, 1 Twin, Hot Tub, PF

  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Burst of Blue 7 (5+2)

3 bedrooms, cribs/infant beds, bed sheets

Burst of Blue 7 (5+2)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 7
  • 1 Double Bed, 1 Twin Bunk Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Zen, Hot Tub 7 Select Pitch (5+2)

3 bedrooms, cribs/infant beds, bed sheets

Zen, Hot Tub 7 Select Pitch (5+2)

  • Sleeps 7
  • 1 Double Bed, 1 Twin Bunk Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Esme 4 Berth Pet Free

Esme 4 Berth Pet Free | 3 bedrooms, cribs/infant beds, bed sheets

Esme 4 Berth Pet Free

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Indulgent 6 berth lodge 3 Bed, 2 Double, 1 Twin, Hot Tub, PF

3 bedrooms, cribs/infant beds, bed sheets

Indulgent 6 berth lodge 3 Bed, 2 Double, 1 Twin, Hot Tub, PF

  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Esme 4 Berth

Esme 4 Berth | 3 bedrooms, cribs/infant beds, bed sheets

Esme 4 Berth

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for 6 Berth Superior Wooden Lodge 3 Bed Pet Free

3 bedrooms, cribs/infant beds, bed sheets

6 Berth Superior Wooden Lodge 3 Bed Pet Free

  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

View all photos for 6 Berth Superior Caravan

3 bedrooms, cribs/infant beds, bed sheets

6 Berth Superior Caravan

  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for TriBeCa with Hot Tub 6 Pet Free

3 bedrooms, cribs/infant beds, bed sheets

TriBeCa with Hot Tub 6 Pet Free

  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for 4 Berth Luxury Wooden Lodge with Hot Tub

3 bedrooms, cribs/infant beds, bed sheets

4 Berth Luxury Wooden Lodge with Hot Tub

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for 6 Berth Superior Caravan Pet Free

3 bedrooms, cribs/infant beds, bed sheets

6 Berth Superior Caravan Pet Free

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for 6 Berth Comfort Lodge 3 Bed

3 bedrooms, cribs/infant beds, bed sheets

6 Berth Comfort Lodge 3 Bed

  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

View all photos for 4 Berth Superior Wooden Lodge Hot tub Pet Free

3 bedrooms, cribs/infant beds, bed sheets

4 Berth Superior Wooden Lodge Hot tub Pet Free

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Burst of Blue 7 Berth Pet Free (5+2)

Burst of Blue 7 Berth Pet Free (5+2) | 3 bedrooms, cribs/infant beds, bed sheets

Burst of Blue 7 Berth Pet Free (5+2)

  • Sleeps 7
  • 1 Double Bed, 1 Twin Bunk Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for 8 Berth Luxury Caravan

3 bedrooms, cribs/infant beds, bed sheets

8 Berth Luxury Caravan

  • Sleeps 8
  • 1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

View all photos for Vista Lodge 4-6 Pet Free

Flat-screen TV

Vista Lodge 4-6 Pet Free

  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for 6 Berth Luxury Wooden 3 bed Lodge

3 bedrooms, cribs/infant beds, bed sheets

6 Berth Luxury Wooden 3 bed Lodge

  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for 6 Berth Luxury Wooden Lodge 3 bed with Hot Tub Pet Free

3 bedrooms, cribs/infant beds, bed sheets

6 Berth Luxury Wooden Lodge 3 bed with Hot Tub Pet Free

  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for 6 Berth Luxury Caravan

3 bedrooms, cribs/infant beds, bed sheets

6 Berth Luxury Caravan

  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Indulgent 10 Berth Lodge (8+2) EP

Flat-screen TV

Indulgent 10 Berth Lodge (8+2) EP

  • Sleeps 10
  • 1 Double Bed, 6 Twin Beds and 1 Double Sofa Bed

View all photos for 6 Berth Superior Wooden Lodge 3 Bed

3 bedrooms, cribs/infant beds, bed sheets

6 Berth Superior Wooden Lodge 3 Bed

  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

View all photos for Exclusive 6 Berth Lodge

3 bedrooms, cribs/infant beds, bed sheets

Exclusive 6 Berth Lodge

  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for 4 Berth Luxury Caravan Pet Free

3 bedrooms, cribs/infant beds, bed sheets

4 Berth Luxury Caravan Pet Free

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Exclusive 6 Berth Caravan Pet free

3 bedrooms, cribs/infant beds, bed sheets

Exclusive 6 Berth Caravan Pet free

  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for 4 Berth Superior Wooden Lodge Pet Free

3 bedrooms, cribs/infant beds, bed sheets

4 Berth Superior Wooden Lodge Pet Free

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for 4 Berth Comfort Wooden Lodge

3 bedrooms, cribs/infant beds, bed sheets

4 Berth Comfort Wooden Lodge

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

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About this property

Sandy Balls Holiday Village

3-star Fordingbridge holiday park close to New Forest National Park
Along with an indoor pool, this holiday park has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and spa services. All 297 accommodations provide conveniences like refrigerators and microwaves, plus stovetops and flat-screen TVs. Guests will also find electric kettles.
Sandy Balls Holiday Village offers 297 accommodations. Refrigerators and microwaves are provided.

Bathrooms include bathtubs or showers. Flat-screen televisions are featured in guestrooms.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to a seasonal outdoor pool and an indoor pool, Sandy Balls Holiday Village provides a sauna and a fitness center. The holiday park offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Fordingbridge holiday park also offers spa services, a vending machine, and laundry facilities. Complimentary self parking is available on site.

Sandy Balls Holiday Village has designated areas for smoking.

Aubrey's Forest Kitchen - Onsite family restaurant.
Woodside Inn - Onsite pub. Open daily.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aubrey's Forest Kitchen
  • Woodside Inn

Things to do

  • Archery
  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping mall

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Outdoors

  • In a national park

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bathtub or shower

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 60.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 15.00 per stay

Property payment types

Important information

Optional extras

  • Pet fee: GBP 60.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 15.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
The seasonal pool will be open from April to October

Property is also known as

Sandy Balls Holiday Village
Sandy Balls Holiday Village Holiday park
Sandy Balls Holiday Village Fordingbridge
Sandy Balls Holiday Village Holiday park Fordingbridge

Sandy Balls Holiday Village Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 43 out of 80 reviews
Rating 8 - Good. 20 out of 80 reviews
Rating 6 - Okay. 11 out of 80 reviews
Rating 4 - Poor. 3 out of 80 reviews
Rating 2 - Terrible. 3 out of 80 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

4/10 Poor

Verified traveler

Never again.

A rather curt arrival greeting. We were gifted holiday vouchers and chose to use them at Sandy Balls. An irritated member of staff kept on requesting our reservation number. I explained that we only had the details from the 3rd party booking site. Instead of reassuring me that it wasn't a problem to locate our booking, there was much huffing and puffing and guess what, there was our booking in the system, easily located. Its Sandy Balls that have an arrangement with 3rd party booking sites so perhaps dont make those deals if it irritates. The member of staff tried to say our email of confirmation wasnt from Sandy Balls but it clearly had their name at the bottom - AND this just just the check in!
Stayed 3 nights in Mar 2025

8/10 Good

Gareth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed the break at Sandy Balls park, the only downside was the pool was freezing and too cold for kids to go in.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Such a wonderful place our greyhound love the walk

Stayed 4 nights in Mar 2025

6/10 Okay

Natalie

Traveled with family
Liked: Property conditions & facilities

A place to sleep

We only used the caravan to sleep and eat breakfast. But we found the place to quite dirty mould in the walls. No extra bedding provided to change your own sheets. The duvet for the sofa bed very yellow. We ate in one of the restaurants on the first night but the kids burger was rock hard and the chips where frozen on the inside. We didn't use any of the entertainment onsite or pool so I can not comment Must bring own cleaning products
Stayed 4 nights in Mar 2025

6/10 Okay

Sylvia

Traveled with partner
Liked: Staff & service, amenities
Overall the holiday was very good the only downside was the bed was very uncomfortable and personally I think the mattress could do with replacing.
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveler

Disliked: Room comfort
A little dated. Check in staff rude when re arrived early. Told they were too busy and come back at 4!!
Stayed 4 nights in Mar 2025

8/10 Good

Joanne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Trudi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it here caravan nice and warm, a few issues but didn’t ruin my stay , will book again
Stayed 4 nights in Jan 2025

10/10 Excellent

PAUL

Stayed 4 nights in Feb 2025

6/10 Okay

Alice

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Dirty pants

Remote controls for the TV didn’t work Towels were dirty Someone else’s underwear on the floor of the master bedroom
Stayed 3 nights in Feb 2025

8/10 Good

Ermioni

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
There was a bloodstain on our bedsheets which we communicated to reception as soon as we saw it on the morning after our first sleep at around 8:30. Reception’s initial response was that we are very busy today so we will send someone before the end of the day. No sorry, no understanding of how unacceptable this is from hygiene point of view to reflect an urgent response. I had to stress this again and that we can’t use a bed we are paying for due to a very disgusting issue. So, they then sent someone straightaway to change bedsheets. It shouldn’t have taken so much effort on my side to make a point that is self-evident. Reception should have been apologetic and reactive in the very first response. In addition, cuttlery was not cleaned and also had to raise this. Again, they were cleaned after I raised it but this is why I only gave an average score for cleanliness.
Stayed 4 nights in Feb 2025

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we all enjoyed are stay here staff & entertainment were good
Stayed 3 nights in Feb 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab lodge, lovely people

This was a return visit for us and our dog. It's a lovely location, with scenic walks for the dog, aubreys restaurant for us and the activities and family disco for the little one. Our Heartwood lodge was spotless and the doggie welcome pack was very much appreciated (our dog loved the little rope toy!) Steve the night service guy welcomed.us for checkin, he is so lovely and warm. The lodge had everything a family could need, kitchen utensils, etc. The bath in the bedroom was a really nice touch, I spent the first night soaking after the long drive with a glass of wine! The only downside was the shower design, which leaked water all over the floor, but there is nothing anyone can do about this. It's a lovely drive to Bournemouth or any of the New Forest towns. We are already looking forward to next year!
Stayed 3 nights in Feb 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandy balls is a beautiful place to stay, our caravan was excellent and situated in amongst tall trees. There are lots of lovely walks in and around Sandy balls so we didn’t have to use the car. Lots of birds, deer, ponies and alpacas. We love Sandy balls, great place to come and recharge. I would highly recommend it.
Stayed 3 nights in Jan 2025

8/10 Good

Tim

Liked: Staff & service, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

joanne

Liked: Property conditions & facilities
Lovely accommodation and very peaceful as out of season. Clean and well appointed park. Customer front desk wasn’t helpful on arrival until I asked for a manager who corrected the problem., but the park , accommodation was lovely and would visit again.
Stayed 5 nights in Jan 2025

10/10 Excellent

Tom

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Site has great facilities to make your stay comfortable. Good entertainment, food, drink, shop, pool, playground onsite. Would definitely visit again
Stayed 5 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness

Satisfactory stay

Beautiful location, loved the forest setting and we explored the local area directly from the park. Little to no phone reception and no Wi-fi in the comfort lodge, just a Freeview TV which was actually fine for a few nights escape. The swimming pool was not popular as very chilly and facilities generally need improving. I would say it’s ok for the price we paid, but would have been disappointed if it was a longer stay or more expensive.
Stayed 3 nights in Jan 2025

6/10 Okay

Jessica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lodge was seriously run down and not clean and swimming facilities were also similar.
Stayed 3 nights in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Becca

Disliked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Lorraine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was better than I had expected, as a family we loved it
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a fantastic experience

It was a lovely albeit breif stay. The grounds are truely stunning, tucked away in the beautiful surpundings, with great access to beaches, forests and all the delights of the surrounding area. Graham welcomed us and a pack was already prepared for pur arrival, which was done via car. So easy!!! A nice little touch indeed. The modern finished Esme cabin was a really departure from the normal and we loved it. There were a few smells, you can tell its dog friendly, which we saw, but it definitely smelt of wet dog in the bedroom entrance. The fire didnt work, which we didnt need for heat, but would have looked nice. Either way, it wasn't enough for us to make a fuss about, but a few points from perfect for maintenance. The park, well, thats amazing too!!! The halloween event had really been brought to Sandy Balls and they had done such a good job. All the staff we encountered were super friendly and helpful as well. We would absolutely be redommending this to other visitors. We shall definitely return in the relative future. And plan to bring a couple more of us too. It was a great stay. Also, due to a family emergency a thank you to the extra mile travelled by Karen, helping us out with our problems resulting in an early departure. We literally left too early, but we also cant wait to come back. Thank you everyone on the team.
Stayed 4 nights in Oct 2024