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Holiday Inn Express & Suites Pembroke Pines-Sheridan St by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Pembroke Pines-Sheridan St by IHG

Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
14651 NW 20th St, Pembroke Pines, FL, 33028
  • C.B. Smith Park
    ‪6 min drive‬
  • Pembroke Lakes Mall
    ‪7 min drive‬
  • Cleveland Clinic Florida
    ‪7 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪44 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Communications Accessible)

  • 358 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds

  • 358 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 358 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

  • 358 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed

  • 358 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room

  • 358 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds

  • 358 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites Pembroke Pines-Sheridan St by IHG

Pembroke Pines hotel close to C.B. Smith Park
An outdoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Holiday Inn Express & Suites Pembroke Pines-Sheridan St by IHG offers 110 accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express & Suites Pembroke Pines-Sheridan St by IHG features an outdoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 675 square feet (63 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby.

Holiday Inn Express & Suites Pembroke Pines-Sheridan St by IHG is a smoke-free property.

A complimentary continental breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 675 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Pembroke Pines-Sheridan Street
Holiday Inn Express Pines-Sheridan
Holiday Inn Express Pines-Sheridan Hotel
Holiday Inn Express Pines-Sheridan Hotel Pembroke Street
Holiday Inn Express Pembroke Pines-Sheridan Street Hotel
Holiday Inn Express Pines-Sheridan Street Hotel
Holiday Inn Express Pines-Sheridan Street
Holiday Inn Express Pembroke Pines Sheridan Street
Inn Express PinesSheridan
Holiday Inn Express Pembroke Pines Sheridan Street
Holiday Inn Express Suites Pembroke Pines Sheridan St
Holiday Inn Express Suites Pembroke Pines Sheridan St by IHG
Holiday Inn Express Pembroke Pines Sheridan Street an IHG Hotel

Holiday Inn Express & Suites Pembroke Pines-Sheridan St by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 592 out of 1005 reviews
Rating 8 - Good. 219 out of 1005 reviews
Rating 6 - Okay. 72 out of 1005 reviews
Rating 4 - Poor. 47 out of 1005 reviews
Rating 2 - Terrible. 75 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Josephine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Amy

Traveled with family
Liked: Property conditions & facilities
Great!
Stayed 1 night in Jan 2025

4/10 Poor

John

Liked: Room comfort
Disliked: Cleanliness, staff & service
Not getting the room you reserved
I had booked a king bed for 2 nights and never got it. The first night we got a room with 2 queens and we're told tomorrow they would move us. Got on the elevator and it had a powerful smelled of marijuana. When we came back for the 2nd night and we're told no king rooms. I asked if our keys would still work and was told yes. Got to the room and they did not.
Stayed 2 nights in Jan 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was great! Check out fantastic. Will stay again. Came into town for a funeral. Everyone was caring and kind. See you soon! (Hopefully for some fun stuff next time)
Stayed 1 night in Jan 2025

10/10 Excellent

Guy

Stayed 2 nights in Jan 2025

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Cristina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
On 1st night we arrived around 7:30 on 12/31, we got dress went to meet with other family for New years eve, got back to the hotel around 2am. Came to find out on the king bed there was hairs (will attach photo). Following day requested hsk svc and only king bed was done only because bed was stripped off. No clean towels left, bathroom was dirty, toilet dirty asked for help and the lady who was at the desk said she could not help because she did not know what to do.
Stayed 5 nights in Dec 2024

10/10 Excellent

Emmanuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be
Stayed 2 nights in Jan 2025

8/10 Good

natalie

Stayed 2 nights in Dec 2024

8/10 Good

natalie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is convenient to where we had business so convenience was it for us. We did not like the unavailability of essential commodities like bottled water, herbal teas. Also we felt that the sheets were not clean but we did not complain
Stayed 2 nights in Jan 2025

10/10 Excellent

Nelsy

Stayed 2 nights in Dec 2024

6/10 Okay

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Norman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 2 nights in Dec 2024

2/10 Terrible

Stephanie

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Stood in line to check in over 20 minutes. Only had one person at the front. There was 5 people behind me waiting to be checked in. Not the first time I go to this hotel and this happens.
Stayed 1 night in Dec 2024

8/10 Good

Garfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was not the best Ive had, and it didn't include any fresh fruits. Everything else was good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jorge

Stayed 2 nights in Dec 2024

10/10 Excellent

Dion

Traveled with partner
Liked: Cleanliness, amenities
Good services
Stayed 3 nights in Dec 2024

10/10 Excellent

Eugene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and attentive. Providing help whenever we needed something.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Aston

Stayed 1 night in Sep 2024

10/10 Excellent

Annis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you!
Stayed 1 night in Dec 2024

8/10 Good

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Dec 2024

8/10 Good

Mala

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

TERRANCE, OCALA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the breakfast. Juice tasted like flavored water. Very small selection of fruits that weren’t good. Housekeeping disturbing my sleep by knocking on my door 2 hours before check out.
Stayed 2 nights in Dec 2024

2/10 Terrible

Nigel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
I chose this hotel solely for its handicap accessible rooms on the ground floor. Upon booking my stay through Expedia I also called the hotel directly to request a room on the ground floor as I am currently recovering from an injury with a permanent disability. I was guaranteed a handicap accessible room on the ground floor before my travels and before I arrived on the hotel compound. On arriving for check in I was informed that all of the rooms on the ground floor were booked already and that I was being placed on the third floor- “an accessible room with a tub in the shower” and that the next day I would be moved to the ground floor. Though I could not climb into the tub to shower it was easier to accept the room as it was already late in the evening and would’ve been very difficult for me to move around to find another hotel. The next day came and I was greeted with the same excuses- that all ground floor rooms were booked/extended and that I’d be moved the next day. This happened consecutively for my entire stay. Empty words with no action simply to trap you into staying at the hotel. Very disappointing and very dissatisfied with wasting my money for this major inconvenience that placed a very sour tone on my trip. I hope that no other disabled guests has to go through what I went through at this establishment. If any red flags comes up on your check in- LEAVE. It will not get better.
Stayed 3 nights in Dec 2024