Prime Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Prime Hotel

Premium bedding, down comforters, desk, soundproofing
Executive Room, 1 King Bed | Private kitchenette | Fridge, microwave, coffee/tea maker
Reception
Podollan Suite | Private kitchenette | Fridge, microwave, coffee/tea maker
Interior detail

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Laundry
  • Pet friendly
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
10131 Franklin Avenue, Fort McMurray, AB, T9H 2K8
  • Rivers Casino
    ‪10 min walk‬
  • Peter Pond Mall
    ‪13 min walk‬
  • MacDonald Island Park
    ‪16 min walk‬
  • Fort McMurray, AB (YMM)
    ‪18 min drive‬

Room options

King Bachelor

  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

King Bachelor with Kitchenette

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Express Room

  • Sleeps 2
  • 1 King Bed

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About this property

Prime Hotel

3-star Fort McMurray hotel with free breakfast
A meeting room, dry cleaning, and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and a lobby fireplace.
Prime Hotel offers 82 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Fort McMurray hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Complimentary covered self parking is available on site. Guests can use the health club at a partner property.

Prime Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 5:00 AM and 10:00 AM.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Free continental breakfast available daily 5:00 AM to 10:00 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Built in 1996
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property requires a valid credit card at check-in for all reservations for incidentals.

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per day, plus a deposit of CAD 25 per night
Service animals are welcome, and are exempt from fees
Up to 40 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Fort McMurray Podollan
Podollan
Podollan Fort McMurray
Podollan Inn
Podollan Inn Fort McMurray
Podollan Inn & Rez Hotel Fort Mcmurray
Podollan Inn And Rez
Podollan Inn Fort McMurray, Alberta
Prime Hotel Hotel
Prime Hotel Fort McMurray
Podollan Inn Fort McMurray
Prime Hotel Hotel Fort McMurray

Prime Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 192 out of 505 reviews" "
Rating 8 - Good. 187 out of 505 reviews" "
Rating 6 - Okay. 77 out of 505 reviews" "
Rating 4 - Poor. 19 out of 505 reviews" "
Rating 2 - Terrible. 30 out of 505 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

jen

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

4/10 Poor

Juanita

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was clean, had chipped glassware and no replacement available when requested. Their swipe card system was unreliable. There was no hot breakfast as advertised. They couldn’t swipe my credit card and told me it was declined. Had to call and make sure I wasn’t skimmed. They keyed it in incorrectly 3 times and flagged a fraud alert. Won’t stay there again!
Stayed 1 night in Oct 2024

10/10 Excellent

Kerry

Stayed 1 night in Oct 2024

10/10 Excellent

Abigail

Stayed 1 night in Oct 2024

2/10 Terrible

Tammy

Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Mohammad

Stayed 1 night in Jun 2024

10/10 Excellent

Patricia, Fort McMurray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely comfortable bed
Stayed 2 nights in Sep 2024

10/10 Excellent

Lyalla

Stayed 3 nights in Jun 2024

10/10 Excellent

Lyalla

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service.
Stayed 3 nights in Oct 2024

8/10 Good

Anita

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel twice. The beds are very comfortable and the room is clean. The staff is friendly and helpful. I like that there is underground parking. Will book at this hotel again.
Stayed 1 night in Oct 2024

10/10 Excellent

Tammy

Stayed 1 night in Sep 2024

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Business traveler
Liked: Staff & service
It worked for the night
Stayed 1 night in Sep 2024

6/10 Okay

Glenn C.

Liked: Cleanliness, staff & service, amenities
Overall the property is worthy of another stay, however the bathroom renovatoons were amateur and lacked attention to detail. A good example is the bathroom door didnt close and the shower head was really bad.
Stayed 1 night in Sep 2024

6/10 Okay

Kassa

Business traveler, Traveled with partner
Liked: Cleanliness
No parking if you have bigger truck
Stayed 1 night in Sep 2024

8/10 Good

Rebecca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Clean facilities. Serve a very nice breakfast.
Stayed 1 night in Sep 2024

6/10 Okay

Onoriode

Traveled with group
Liked: Staff & service
Located in downtown Fort Mcmurray
Stayed 2 nights in Aug 2024

10/10 Excellent

Catherine

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have renovated the hotel. Large room,with a kitchen area. Seperate sink outside the washroom which is great. Full 3 piece bathroom. No face clothes in bathroom, only one at the sink. Lovey hot & cold breakfast. Make sure you bring your card down, you will need it to get into the breakfast room.
Stayed 1 night in Sep 2024

10/10 Excellent

Arne

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and well kept. Exterior not very attractive
Stayed 1 night in Sep 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service
Good for the price. Would stay again.
Stayed 1 night in Aug 2024

8/10 Good

Cassie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and friendly, location had lots of amenities close by, underground parking was easy and safe. Room was very clean - only issue was the shower was cold and did not warm up at all.
Stayed 1 night in Aug 2024

6/10 Okay

daphne, Brooks

Traveled with family
Disliked: Amenities, property conditions & facilities
The hotel room we rented was supposedly recently renovated.. the bed,carpets and shower were clean but just looking around the room it deffinately was a 2/10 experience.The pics on expedia are very decieving. The lamp in the room had holes in the shade. The walls in the bathroom were dirty.The ac wasn't working but we were not notified of this on check in.When we got to our room we discovered that there was a portable unit with a hose duct taped up in the window with white board used to close the gaps.The unit was very noisey and didn't work well.We had to ask for towels to accomodate the needs of 2 people.We shouldn't have to share bath towels... on booking and check in they confirm the occupants so why not have the room supplied with towels t.!o accomadate accordingly.This experence could have been much better.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jean

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Anita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, Very clean, bed was very comfortable. Had a lovely sleep. Was able to use the underground parking. Stall was helpful and pleasant Price was excellent.
Stayed 1 night in Aug 2024

6/10 Okay

Brendan, Edmonton

Business traveler
Liked: Cleanliness, staff & service
Very cold showers in the morning. Staff extremely friendly
Stayed 5 nights in Aug 2024