See all properties

Marriott Sanibel Harbour Resort & Spa

4.0 star property

Choose dates to view prices

Photo gallery for Marriott Sanibel Harbour Resort & Spa

On the beach, white sand, kayaking, motor boating
Meeting facility
Exterior
Water view
Indoor pool, 3 outdoor pools, cabanas (surcharge), pool umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
$213
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
17260 Harbour Pointe Dr, Fort Myers, FL, 33908
  • Place, Sanibel Harbour
    ‪1 min walk‬
  • Place, Sanibel Harbour Beach
    ‪1 min walk‬
  • Place, Sanibel Island Lighthouse
    ‪16 min drive‬
  • Airport, Fort Myers, FL (RSW-Southwest Florida Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Balcony, Tower (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Queen Beds, Balcony, Tower (Mobility/Hearing Accessible, Tub)

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Queen Beds, Balcony (Mobility Accessible, Roll-in Shower)

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Waterview, Captiva Tower, Guest Room Mobility Accessible, Roll-in Shower

1 bedroom, premium bedding, down comforters, in-room safe

1 King Bed, Waterview, Captiva Tower, Guest Room Mobility Accessible, Roll-in Shower

  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Tower (View)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Balcony, Tower (View)

8.2 out of 10
Very good
(31 reviews)
  • 300 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Tower (Waterfront, Sanibel Tower)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Queen Beds, Balcony, Tower (Waterfront, Sanibel Tower)

9.2 out of 10
Wonderful
(31 reviews)
  • 300 sq ft
  • 1 bedroom
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Waterfront, Main Tower, Guest Room

1 bedroom, premium bedding, down comforters, in-room safe

1 King Bed, Waterfront, Main Tower, Guest Room

9.2 out of 10
Wonderful
(9 reviews)
  • 300 sq ft
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (Guest room, Water view, Captiva Tower)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Queen Beds, Balcony (Guest room, Water view, Captiva Tower)

9.2 out of 10
Wonderful
(27 reviews)
  • 350 sq ft
  • 1 bedroom
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Resort View (Mobility Accessible, Tub)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Balcony, Resort View (Mobility Accessible, Tub)

  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Resort View (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Balcony, Resort View (Mobility/Hearing Accessible, Tub)

  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Tower (Waterfront, Sanibel Tower)

Studio, 1 King Bed with Sofa bed, Balcony, Tower (Waterfront, Sanibel Tower) | 1 bedroom, premium bedding, down comforters, in-room safe

Studio, 1 King Bed with Sofa bed, Balcony, Tower (Waterfront, Sanibel Tower)

9.0 out of 10
Wonderful
(2 reviews)
  • 700 sq ft
  • 1 bedroom
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Balcony (Sanibel Tower)

Studio, 1 King Bed with Sofa bed, Balcony (Sanibel Tower) | 1 bedroom, premium bedding, down comforters, in-room safe

Studio, 1 King Bed with Sofa bed, Balcony (Sanibel Tower)

10.0 out of 10
Exceptional
(2 reviews)
  • 700 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Tower (Waterfront, Sanibel Tower)

Suite, 1 Bedroom, Tower (Waterfront, Sanibel Tower) | Living area | 32-inch LCD TV with cable channels, TV, pay movies

Suite, 1 Bedroom, Tower (Waterfront, Sanibel Tower)

10.0 out of 10
Exceptional
(2 reviews)
  • 700 sq ft
  • 1 bedroom
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Resort View (Tower, Balcony)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Resort View (Tower, Balcony)

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Beds, Preserve View, Captiva Tower, Guest Room

1 bedroom, premium bedding, down comforters, in-room safe

2 Queen Beds, Preserve View, Captiva Tower, Guest Room

9.4 out of 10
Exceptional
(54 reviews)
  • 300 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Resort View (Tower, Balcony)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Queen Beds, Resort View (Tower, Balcony)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (Guest room, Water view, Captiva Tower)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Balcony (Guest room, Water view, Captiva Tower)

9.0 out of 10
Wonderful
(13 reviews)
  • 301 sq ft
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (1 Bedroom, Water view, Captiva Tower)

Suite, 1 King Bed with Sofa bed (1 Bedroom, Water view, Captiva Tower) | Living room | 32-inch LCD TV with cable channels, TV, pay movies

Suite, 1 King Bed with Sofa bed (1 Bedroom, Water view, Captiva Tower)

7.6 out of 10
Good
(8 reviews)
  • 700 sq ft
  • 1 bedroom
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Outdoor pool

Sanibel Island Beach Resort

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,335 reviews
Sanibel Island Beach Resort

About this property

Marriott Sanibel Harbour Resort & Spa

Fort Myers resort connected to the convention center in Punta Rassa
4 restaurants, 3 outdoor pools, and a full-service spa are available at this smoke-free resort. Other amenities include an indoor pool, a 24-hour fitness center, and a bar/lounge. Housekeeping is available on request.
Marriott Sanibel Harbour Resort & Spa offers 347 accommodations with safes and complimentary newspapers. Rooms open to balconies. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include outdoor tennis courts, a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 24 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Marriott Sanibel Harbour Resort & Spa features a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and an indoor pool. Dining is available at one of the resort's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink.

This resort offers access to a business center, 13 meeting rooms, and limo/town car service. Event facilities measuring 9684 square feet (900 square meters) include a conference center. This Fort Myers resort also offers a hot tub, a 24-hour fitness center, and a sauna. Onsite parking is available (surcharge), along with a car charging station.

Marriott Sanibel Harbour Resort & Spa is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 11:00 AM.
Tarpon House - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Courtside Steakhouse - This steakhouse specializes in American cuisine and serves dinner only. Reservations are required. Open daily.
Sanibel Princess Yacht - This restaurant specializes in American cuisine and serves brunch and dinner. Reservations are required. Open daily.
Charleys Cabana Bar - This beachfront tapas bar specializes in American cuisine and serves dinner and light fare. Open daily.
Palm Court Bakery - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (USD 20 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 35.95 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Charleys Cabana Bar
  • Courtside Steakhouse
  • Palm Court Bakery
  • Sanibel Princess Yacht
  • Tarpon House

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • 5 outdoor tennis courts
  • Bicycle rentals
  • Boat
  • Boat tours
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Kayaking
  • Motor boating
  • Pilates classes
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center
  • Conference center (9,684 square feet of space)

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 24 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 25.00 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • Internet access
  • Newspaper
  • Phone calls
  • Spa access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 35.95 per person
  • Self parking fee: USD 20 per day (in/out privileges)
  • Valet parking fee: USD 30 per day (in/out privileges)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Resort Sanibel
Sanibel Harbour
Sanibel Harbour Marriott
Sanibel Harbour Marriott Fort Myers
Sanibel Harbour Marriott Resort
Sanibel Harbour Marriott Resort Fort Myers
Sanibel Marriott Resort
Sanibel Harbor Resort And Spa
Sanibel Harbour Hotel
Sanibel Harbour Marriott Hotel Fort Myers
Sanibel Harbour Marriott Resort And Spa
Sanibel Harbour Resort And Spa
Sanibel Resort And Spa
Sanibel Harbour Marriott Resort Condo Fort Myers
Sanibel Harbour Marriott Resort Hotel Fort Myers
Sanibel Harbour Marriott Resort Hotel
Sanibel Harbour Marriott Resort Spa
Sanibel Harbour Resort And Spa
Sanibel Harbour Hotel
Sanibel Harbor Resort And Spa
Sanibel Harbour Marriott Resort And Spa
Sanibel Resort And Spa
Marriott Sanibel Harbour & Spa
Sanibel Harbour Marriott Resort Spa
Marriott Sanibel Harbour Resort & Spa Resort
Marriott Sanibel Harbour Resort & Spa Fort Myers
Marriott Sanibel Harbour Resort & Spa Resort Fort Myers

Reviews

Marriott Sanibel Harbour Resort & Spa Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 578 out of 1015 reviews
Rating 8 - Good. 202 out of 1015 reviews
Rating 6 - Okay. 116 out of 1015 reviews
Rating 4 - Poor. 50 out of 1015 reviews
Rating 2 - Terrible. 69 out of 1015 reviews

Reviews

10/10 Excellent

Miranda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Marie

Stayed 1 night in Jun 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Lots of food options as well:
Stayed 4 nights in Jun 2025

8/10 Good

kristen

Liked: Cleanliness, staff & service, property conditions & facilities
When we first arrived we were given a room in the Captiva tower. What was described as a water view was a parking lot and natural area. The Captiva tower has its own pool but is almost a half mile from the main building, restaurants, pool bar, etc. When we went back to the front desk at the main building, they offered to move us into a queen room in the main building with a much better location and view.
Stayed 3 nights in Jun 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was good
Stayed 2 nights in Jun 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proximity to Sanibel island was great. The balcony was very nice and relaxing overlooking the water The pool and hot tub was very spacious with a waterfall which was relaxing also
Stayed 1 night in Jun 2025

10/10 Excellent

odalys

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since day one all staff were professional, caring & very attentive. Odalys the cleaning lady very sweet and caring. Great job taking care of all the needed items in the room. Asta the pool bartender was extremely friendly and sweet. Great experience overall. Thank you.
Stayed 4 nights in May 2025

10/10 Excellent

Audrey

I have been traveling to Sanibel for 30 years. I never stayed at this resort and regret it! The staff were the most incredible, caring, personal, accommodating I have ever met. The pools are kept in fantastic shape. Everything was so clean. We happened to stay there while there was a large wedding, and did not interrupt our treatment or guest services. They have a great little shop in the hotel that has things from gifts, clothing, snacks to sunscreen! Cute little coffee shop. A restaurant that you can have them bring you your breakfast or eat on the balcony or a beautiful indoor area. They have another restaurant that is open until about midnight for late night drinks where you can sit overlooking the water or at the bar watching sports. Great bar tenders, great every employee. Special thanks to the manager Chris and the staff that has worked there for more then 20 years! See you again soon as they make you feel so welcome! Fantastic for the price as well! Not expensive! Loved our time there!
View from our room every night.
View of the pool and ocean from our room.
Entrance to the lobby.
Stayed 4 nights in Jun 2025

2/10 Terrible

STEVEN

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They over charged me 2 times for almost $1200 and had to call them for 9 days to get my money back. And the room had toilet issues and piss ants everywhere
Stayed 2 nights in May 2025

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Rachel

Stayed 2 nights in May 2025

10/10 Excellent

amy

Stayed 2 nights in May 2025

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
Reaort was gorgeous. If you want relaxation this is it. I just personally dont believe if youre a private traveller ( not a corporate traveller) you should not have pay parking per night and a resort fee for extras like spa and courts etc. some people just like to relax on vacation and not be running 24/7 I just think that should be an option. Besides that goegeous, great food service pool views. 5 mins over bridge to sanibel and captiva. A+ would recommend for a relaxing getaway.
Stayed 4 nights in May 2025

10/10 Excellent

Alvin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Yipsi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!.. we really apreciatte they kind attention and professional service.. ou
Stayed 2 nights in May 2025

10/10 Excellent

Ilieg

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

David, Lorena

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in May 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and attentive. The room was spacious and clean. Property is still recovering from hurricanes. Convenient location, good restaurants on property.
Captiva Tower Queen Suite
Causeway Park Sunset
Stayed 2 nights in May 2025

10/10 Excellent

Gil

Traveled with family
Liked: Cleanliness
Great place to stay
Stayed 3 nights in May 2025

10/10 Excellent

Edward, CAPE CORAL

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
CLEAN, NOT CROWDED, COURTEOUS AND FRIENDLY STAFF,,, MAIN DINING WAS TERRIBLE... STEAKHOUSE WAS GREAT... DRINKS WERE A BIT EXPENSIVE AT THE POOL... WE WILL STAY AGAIN.
Stayed 1 night in May 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and value. Clean comfortable rooms. Food & drink prices are high, but that's the norm for any beach side resort. Shower pressure in very low. Would book again.
Stayed 2 nights in May 2025

4/10 Poor

Carlos, Hialeah

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Considering the Marriott brand, I had higher expectations for our stay, but unfortunately, the experience was disappointing for both me and my family. The hotel consists of two towers, and we were assigned to the one called “Captiva.” Our initial impression was quite negative—the tower appeared neglected, with a pervasive odor of dampness and age throughout. The in-room television was not functional upon our arrival, and it took two service calls before someone came to fix it. Entertainment options were extremely limited, with the only available activities being swimming in the pool or watching TV. Moreover, the tower lacked essential amenities such as a bar, cafeteria, or restaurant. To access any food or beverages, we had to take a hotel trolley to the other tower, which was inconvenient and detracted from the overall experience. The one redeeming aspect of our stay was the restaurant service in the main tower, where we enjoyed breakfast on two occasions. The staff there provided excellent service, which was a bright spot in an otherwise underwhelming and costly two-night stay.
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was near everything we wanted to do
Stayed 2 nights in May 2025

8/10 Good

Aida

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is divided into two separate buildings. We ended up in captiva tower which is a building away from main building with all the shops and restaurant but over all the hotels have golf carts that shuttle you to and from.
Stayed 2 nights in May 2025

10/10 Excellent

Breanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025