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Dutchess

2.5 star property

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Reception
2 restaurants, breakfast, lunch, dinner served; pizza
Property entrance
Luxury Double or Twin Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
2 restaurants, breakfast, lunch, dinner served; pizza

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Mugurisi Road 11, Fort Portal, Western Region
  • Lugard Monument
    ‪6 min walk‬
  • Fort Portal Golf Course
    ‪18 min walk‬
  • New Tooro Kingdom Palace
    ‪3 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Garden View

Suite, 1 Bedroom, Garden View | Living area

Suite, 1 Bedroom, Garden View

  • 366 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Luxury Double or Twin Room, Non Smoking

Luxury Double or Twin Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Luxury Double or Twin Room, Non Smoking

  • 213 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

Dutchess

Fort Portal hotel walkable to Lugard Monument
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and spa services. Housekeeping is available on request.
Dutchess offers 6 accommodations with laptop-compatible safes and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, slippers, and hair dryers. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and ceiling fans. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, facials, and manicures and pedicures.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wired and wireless Internet access.

This Colonial hotel also offers spa services, a terrace, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in December 2022.

Dutchess is a smoke-free property.

A complimentary manager's reception is offered each day.
Dutchess - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Pizzeria Dutchess - This restaurant specializes in pizza. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: EUR 3 to 7.50 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dutchess
  • Pizzeria Dutchess

Things to do

  • 9-hole adjacent golf course
  • Bicycle tours
  • Golf caddies

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Travel crib

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Handrails in stairways (35 inches high)
  • No elevator

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1970
  • Colonial architecture
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • Renovated entire property - December 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 3 to 7.5 per person
  • Airport shuttle fee: EUR 150 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 1002502722

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Dutchess Hotel Fort Portal
Dutchess Hotel
Dutchess Fort Portal
Dutchess Hotel
Dutchess Fort Portal
Dutchess Hotel Fort Portal

Dutchess Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 4 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

8.8/10

Cleanliness

10/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to town pleaseant setting friendly staff Good wifi
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and efficient staff. Rooms were ckean and comfortable Good location in Fort Portal near to shops and bank
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Jan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, very good restaurant and breakfast, cozy rooms and a beautiful garden. This place was definitely one the of the best hotels during our trip through Uganda! Very good value for money
Stayed 4 nights in Nov 2023

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellente adresse
Stayed 2 nights in Mar 2022