6/10 Okay
Heidi
Traveled with family
Jul 19, 2025
Seems that cleaning doesn't mean actually cleaning
The room was just not clean from the moment we checked in. Not vacuumed well and generally just unkempt. I do not at all like that housekeeping is only every ohter day, and even on the one day they came, bedding was not changed, nor was room vacuumed again. We had added sand and food since checking into the already poorly cleaned room, now it was worse. Only one cup when we arrived, asked for more the first night at the desk, and then no cups still added after housekeeping supposedly cleaned the room. Ran out of toilet paper, not refilled, had to ask, and same with tissues. Toilet paper holder was also falling off of the wall. I did track the housekeeping staff down and asked them to vaccum and she brought in a tiny light duty vacuum which did nothing and then dropped it leaving a huge pile of grime she then vacuumed up, only partially of course, using the same crappy vaccum. The AC was so loud when running that it sounded like a machine shop and the TV had a line down the left side, too.
The location cannot be beat so despite that I didn't love this stay or this facility, we would stay again ONLY because it's a short walk away from the beautiful Miramar beach!
Heidi
Stayed 4 nights in Jul 2025
