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Surfside Beach Resort by Counts - Oakes Resort Properties

3.5 star property

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February 2025

Photo gallery for Surfside Beach Resort by Counts - Oakes Resort Properties

2 Bedroom, Partial View | View from room
Three Bedroom Three Bath | View from room
Outdoor spa tub
Property grounds
Non-Gulf View King Studio | Private kitchen | Microwave, coffee/tea maker

Reviews

6.2 out of 10

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Spa
  • On private beach
  • Hot Tub

Explore the area

Map
1096 Scenic Gulf Dr, Miramar Beach, Miramar Beach, FL, 32550
  • Miramar Beach
    ‪2 min walk‬
  • Golf Course At Seascape Resort
    ‪13 min walk‬
  • The Emerald Sanctuary
    ‪15 min walk‬
  • Fort Walton Beach, FL (VPS-Northwest Florida Regional)
    ‪35 min drive‬

Room options

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About this property

Surfside Beach Resort by Counts - Oakes Resort Properties

3.5-star Miramar Beach hotel with private beach
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a sauna. Housekeeping is not available.
Surfside Beach Resort by Counts - Oakes Resort Properties offers 47 accommodations with DVD players and coffee/tea makers. Rooms open to furnished balconies. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Miramar Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

2 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a private beach, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.
Step outside to unwind on the white sand beach. After a day at the beach, enjoy amenities at Surfside Beach Resort by Counts - Oakes Resort Properties like an outdoor pool, a children's pool, and a fitness center.

The hotel offers a restaurant. A poolside bar is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Surfside Beach Resort by Counts - Oakes Resort Properties is a smoke-free property.

Royal Palm Grille - Onsite steakhouse.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • A poolside bar
  • A restaurant

Restaurants on site

  • Royal Palm Grille

Things to do

  • 2 spa tubs
  • Basketball
  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Tennis
  • Volleyball

Family friendly

  • Children's pool
  • DVD player
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • No housekeeping service
  • Wedding services

Outdoors

  • Beach loungers
  • On a private beach

Spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 16 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 25

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
7 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per stay
  • Breakage deposit: USD 750 per stay (for guests under 25 years old)
  • Spring Break deposit: USD 750 per stay for guests under 25 years old staying between 24 February - 06 April
  • Resort fee: 10 percent of room rate
The resort fee includes:
  • Beach access
  • Fitness center access
  • Laundry facilities
  • Pool access
  • Self parking

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping fee: USD 160.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Surfside Beach Miramar Beach
Surfside Beach Resort Miramar Beach
Surfside Beach Counts-Oakes Properties Miramar Beach
Surfside Beach Counts-Oakes Properties
Surfside Beach Resort Counts-Oakes Resort Properties
Surfside Beach Resort by Counts Oakes Resort Properties
Surfside Beach Resort by Counts Oakes Resort Properties
Surfside Beach Resort by Counts-Oakes Resort Properties Destin
Surfside Beach Resort
Surfside Beach Resort by Counts Oakes Resort Properties
Surfside Beach Resort by Counts - Oakes Resort Properties Hotel

Surfside Beach Resort by Counts - Oakes Resort Properties Reviews

Reviews

6.2
Rating 10 - Excellent. 25 out of 124 reviews" "
Rating 8 - Good. 25 out of 124 reviews" "
Rating 6 - Okay. 27 out of 124 reviews" "
Rating 4 - Poor. 29 out of 124 reviews" "
Rating 2 - Terrible. 18 out of 124 reviews" "

6.8/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Stayed 2 nights in Oct 2019

4/10 Poor

David W.

Disliked: Cleanliness
Not satisfying *
The room was not clean dirt under bed ..lights not working .. not what we was expecting for price we paid.. faucet leaking.. we have pictures of dirt under bed .. had maintenance fix light bulbs..sorry only telling the truth... God bless yall if you think this was normal....*
Stayed 4 nights in Jul 2019

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Very dated and very poorly kept common areas. Window shades were broken or missing. Light bulbs were burned out or did not work. Washer and dryer needs maintenance. Good location and loved that we had reserved chairs and umbrella.
Stayed 4 nights in Aug 2019

8/10 Good

Sheletha S.

3 Day Getaway!
Super easy reservation and check in process. Very efficient! We came to to beach to be out and about, the room was perfect for what we needed!! The only thing I would have preferred different would have been a bit larger refrigerator. Would definitely recommend!!
Stayed 3 nights in Jul 2019

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not impressed
My mother and I rented a condo at surfside for a quick birthday trip. The room was tidy, however, there was a thick layer of dust on EVERYTHING made you feel like things were not very clean. The Condominium was okay, very run down. the pool area was not very impressive and VERY rundown. The best part of staying here was just not having to drag chairs back and forth from the beach everyday. We will not becoming back.
Stayed 4 nights in Jul 2019

2/10 Terrible

Shelly

Disliked: Staff & service
Contract vs being decent. They are not the latter
Booked and 2 hours later noticed the cleaning fee. I called the management company and they would not let me cancel with a refund.. turned out I had a change in plans and didn’t stay at all.. I asked if I can at least have the cleaning fee refunded and they refused. I can’t speak for the room but, the service was poor.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surfside Resort was not what I paid for
Having to pay an additional $435 just to get my room assignment was not what I paid for. Also having no services; cleaning and maintenance, etc. in a room that Motel 6 would consider a fixer upper also was not what I paid for either. Either advertise the true price correctly or work with property owners to manage the expectations.
Stayed 7 nights in Jul 2019

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great place to stay. Convenient location. Walk across the street to the beach.
Stayed 7 nights in Jul 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Took them a day to give us the reast bands for the pool. It was hot in the room. Their air condition didn't work well. The room was not well cleaned, towels had hair from other people, not well mopped. The room was outdated. One lamp didn't work, 2 broken chairs in the balcony. I really felt disappointed of this room i feel like i payed too much for what we went through.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty, TV didn't work , master bed was broken and the owner wouldn't discount the first night stay.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Stayed 3 nights in Apr 2019

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The resort it’s self was great, but our room was dirty. A lot of dust, dirty pillows, trash under the bed, stuff splattered on the walls, the showers were kind of gross. The washing machine didn’t work and when we ran the dishwasher it smelled really bad. What is the cleaning fee for?
Stayed 3 nights in Apr 2019

2/10 Terrible

zahra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Reservation # 319308 Itin: 155636277217 To whom it may concern: I am to inform you of my complete dissatisfaction with this property and lack of proper disclosure at the time of booking which in fact has cause us a great hardship during our vacation. Problems are as follows: 1- the room is located directly cross the gym and adjacent to the entrance to the tennis / basket ball court and rec area. The number of guest using that area is overwhelming and it was a constant traffic day and night specially kids bouncing balls in the hallway on the way in or outside of the court up to midnight. 2- room located directly cross from the parking garage and constant slamming of the doors and remote locking or unlocking the cars was a constant beeping into our ears day and night. 3- the construction of this building is very poorly done as there absolutely no insulation for sounds barrier we could hear every conversation clearly going through the hallways and also our next room neighbor which was very disturbing hearing every detail so clearly and our concern of them hearing our conversation so clearly. No privacy at all. 4- we have included some photo showing of how this impacted us. The sounds and constant traffic with activities all over with, Bouncing balls/ cars/ kids running it is unbelievably painful
Stayed 5 nights in Mar 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty water falling from ceiling
Upon arrival the condo smells, cigarette butts are all over the patio and one night into our stay we return to our room at midnight to the ceiling pouring water. Water was leaking throughout the whole kitchen and living room. Food was ruined, electronics were wet and there is no available front desk staff after a certain time. Security was called and even the security guard didn’t know what to to. We had to clean the mess up ourselves and wait for maintenance to figure out what the issue was. Count-Oakes Property management was not available to help, which is who we booked the room through. Hotels.com could have spat in our faces and it would have been better than the way we were treated. We were basically told to deal with it. To deal with dirty water leaking throughout our condo’s kitchen and living room. The next morning maintenance cleaned up our room after telling us they PEAKED INTO OUR ROOM all night long while we barely slept in those conditions. Talk about creepy. Very unhappy with how this weekend turned out and the response I’ve received from Hotels.com and Count-Oakes Property Management. Would like a full refund for our stay as it was quite traumatic.
Stayed 3 nights in Mar 2019

10/10 Excellent

Sheralynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

4/10 Poor

Verified traveler

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was spacious, clean, well decorated, with a great view of the beach. I did not like the check-in process. There is not a lobby. A property manager has to be contacted and a meeting arranged. Cribs are available but you have to contact a 3rd party.
Stayed 6 nights in Feb 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Very good Location, had to meet mgmt to get packet to checkin, quite confusing, ther was no layout of Hi-Rise apts so difficult to find things, hot tub not working and room layout not very good
Stayed 1 night in Feb 2019

10/10 Excellent

Delecia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

2/10 Terrible

Jessica, Birmingham

Disliked: Staff & service, property conditions & facilities, room comfort
The room looked like a college dorm room, smaller than a regular hotel room. There was no kitchenette or living area so I hardly call this a condo. Our tv went, they couldn’t fix it, brought another tv up and couldn’t get it to work then only discounted us $30 for the inconvenience. We will never stay there again nor will we recommend it to anyone.
Stayed 2 nights in Oct 2018

2/10 Terrible

Kellye

Liked: Cleanliness, property conditions & facilities, room comfort
Extreme hidden fees, don’t do it!!
When we get to the place they charged both rooms an additional $430 +\- for “resort” fees they say you don’t see in the fine print on hotels.com. We were out of time and nowhere to go so we stayed the one night. We were also told we would get up to $250 per room back and 3 week’s later we haven’t seen the money. When I call them they give me excuses. A complete ripoff!
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Stayed 3 nights in Sep 2018