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Holiday Inn Express New Haven by IHG

2.5 star property

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Photo gallery for Holiday Inn Express New Haven by IHG

Free buffet breakfast
Property amenity
1 bedroom, in-room safe, desk, iron/ironing board
Exterior
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Housekeeping
  • Laundry
$100
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
11205 Isabelle Dr, New Haven, IN, 46774
  • Grand Wayne Convention Center
    ‪15 min drive‬
  • Allen County War Memorial Coliseum
    ‪17 min drive‬
  • Fort Wayne Children's Zoo
    ‪19 min drive‬
  • Fort Wayne, IN (FWA-Fort Wayne Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communication, Accessible Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communication, Accessible Tub)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

7.8 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communication, Accessible Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communication, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express New Haven by IHG

New Haven hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Limited housekeeping is available.
Holiday Inn Express New Haven by IHG offers 76 air-conditioned accommodations with safes and complimentary newspapers. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers.

Guests can surf the web using the complimentary wired and wireless Internet access. LED televisions come with cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 14 years old are not allowed in the swimming pool or fitness facility.

Holiday Inn Express New Haven by IHG features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Express New Haven by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2000
  • No plastic drinking straws
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 25.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel New Haven
Holiday Inn Express New Haven
New Haven Holiday Inn Express
Holiday Inn Express New Haven Hotel

Holiday Inn Express New Haven by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 320 out of 664 reviews
Rating 8 - Good. 192 out of 664 reviews
Rating 6 - Okay. 73 out of 664 reviews
Rating 4 - Poor. 45 out of 664 reviews
Rating 2 - Terrible. 34 out of 664 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Britt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Jace

Stayed 1 night in May 2025

2/10 Terrible

Rene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible - Skip this Hotel

Receptionist said room on quiet side away from highway. Clearly an idiot, was on highway side, couldnt sleep all night so noisy. Also bathroom tiles all heaved and cracked. Dangerous and dirty. Disgusting.
Stayed 1 night in May 2025

6/10 Okay

Billie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were VERY high and hard to get in/out
Stayed 1 night in May 2025

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Facilities were clean. We slept good. Would stay again.
Stayed 1 night in Apr 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time staying in this area and I had a great experience. The only thing I can complain about were black ants in the room. I’m not sure how bad ants are in this area but it they were all on the floor. I didn’t bother requesting another room because it didn’t bother me for the one night I stayed but they were there and I had to make sure to store my food soon as I finished eating.
Stayed 1 night in Apr 2025

4/10 Poor

Ron

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Just seemed there was no check and balance for staff responsibilities. After 3 days our Room had not been attended to until we asked. Everyday we had to ask for towels, we had to ask several times before we received hand soap. The morning of our last day there I asked for body wash and when I went to shower the morning of chaeck....You Guessed It.....NO BODY WASH. GEEZ UH??
Stayed 4 nights in Apr 2025

10/10 Excellent

Leaca

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Kids love the pool, rooms are clean. Great value.
Stayed 1 night in Apr 2025

10/10 Excellent

Ean

Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Michelle

Stayed 3 nights in Apr 2025

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dated but still a good stay

The hotel had some wear and tear that made it look dated but that didn't change the fact that the hotel staff was polite and helpful, hotel was clean, and comfortable. Breakfast was on of the best included breakfasts we have had in awhile.
Stayed 1 night in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

scott

Stayed 1 night in Mar 2025

6/10 Okay

scott

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, decent though not good breakfast options, comfortable beds.
Stayed 2 nights in Mar 2025

8/10 Good

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 1 night in Mar 2025

8/10 Good

LESLIE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Yen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Very clean rooms and comfy bed. Kind and courteous staff.
Stayed 1 night in Feb 2025

8/10 Good

LAVON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I got there in the evening an there was no outdoor lighting in the parking lot it was close to 9 p.m.
Stayed 1 night in Feb 2025

10/10 Excellent

Oscar

Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walked in right before an ice storm, frazzled from two consecutive days of crappy weather traveling, just praying my last minute online reservation would be the one thing in the past 48 hours that MIGHT go smoothly… And it DID :) :) :) From the well lit covered drive-up entrance, automatic doors opening to the freshly mopped floors and the warm air from the heated entry—this place had me at hello. Warm, personal reception and welcome bag accompanied my daughter and I to a clean, well lit room with 2generously pillowed queen beds and the best shower I’ve had in years. Amenities were available at reception desk and the variety was substantial as well as of variety so as to cover needs from midnight snacks to missed meals as well as lost toiletries, OTC medicine or personal items. It felt indulgent after our travels—in a wonderful way! Would highly recommend and would definitely return!
Stayed 1 night in Jan 2025