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Holiday Inn Express New Haven by IHG

2.5 star property

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Photo gallery for Holiday Inn Express New Haven by IHG

Free buffet breakfast
In-room safe, desk, iron/ironing board, cribs/infant beds
Property amenity
Exterior
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Housekeeping
  • Laundry
$109
includes taxes & fees
Jan 2 - Jan 3, 2026

Explore the area

View in a map
11205 Isabelle Dr, New Haven, IN, 46774
  • Place, Purdue University Fort Wayne
    ‪11 min drive‬
  • Place, Dupont Hospital
    ‪13 min drive‬
  • Place, Allen County War Memorial Coliseum
    ‪15 min drive‬
  • Airport, Fort Wayne, IN (FWA-Fort Wayne Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communication, Accessible Tub)

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Communication, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Mobility)

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communication, Accessible Tub)

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communication, Accessible Tub)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds

In-room safe, desk, iron/ironing board, cribs/infant beds

Suite, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed

7.8 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, cribs/infant beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
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  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, 402 reviews
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About this property

Holiday Inn Express New Haven by IHG

New Haven hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Limited housekeeping is available.
Holiday Inn Express New Haven by IHG offers 76 air-conditioned accommodations with safes and complimentary newspapers. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers.

Guests can surf the web using the complimentary wired and wireless Internet access. LED televisions come with cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 14 years old are not allowed in the swimming pool or fitness facility.

Holiday Inn Express New Haven by IHG features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Express New Haven by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2000
  • No plastic drinking straws
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 25.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel New Haven
Holiday Inn Express New Haven
New Haven Holiday Inn Express
Holiday Inn Express New Haven Hotel

Holiday Inn Express New Haven by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 334 out of 689 reviews
Rating 8 - Good. 197 out of 689 reviews
Rating 6 - Okay. 76 out of 689 reviews
Rating 4 - Poor. 47 out of 689 reviews
Rating 2 - Terrible. 35 out of 689 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was really good with lots of gluten free options and vegetable egg white omelettes. Greek yogurt options were available as well as both cow’s milk and almond milk. They even had candied pecans for the oatmeal and a pancake maker! Loved it. The staff were helpful and friendly. The rooms were very nice but the shower was not my favourite. Great stay overall.
Stayed 1 night in Sep 2025

4/10 Poor

Jane

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The toilets clog often. This was my second stay and both times I've had my toilet clog for just a little toilet paper. This time same thing and asked for a toilet plunger to keep in my bathroom. I repeat...every flush it backed up. And, never really flushed all the way for 3 nights! I asked at the desk if this was a known problem. The desk receptionist said she didn't think so but when she thought about it she replied, "It must be as staff was unplugging a toilet as we were speaking." Holiday Inn...get this fixed!
Stayed 3 nights in Aug 2025

8/10 Good

Kirsten

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stop

Perfect stop on our trip
Stayed 2 nights in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean pool and located off highway
Stayed 1 night in Aug 2025

10/10 Excellent

Priscilla

Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Stayed 1 night in Jul 2025

4/10 Poor

Dana

Traveled with family
Disliked: Cleanliness

Spend your money somewhere else…

As a former frequent traveler, I always used to love staying at Holiday Inn’s. They were always nice, had a great breakfast spread, and the shower was to die for. Now? I’ll go somewhere else. This particular hotel needs to get some staff. They had one person working the front desk doing the job of about 4 people. This is not ok. I booked two rooms, and one of them was still dirty. I had requested that the rooms be close together, but the closest they could get us was about 10 rooms apart. The only good thing was that they were on the same level, so I’ll give them a plus one there. Upon inspection of the second room (that took probably 20 minutes to get because of the one person at the front desk being overworked) the toilet continuously ran, the shower spit out dirt from the faucet, and overall it reeked of marijuana in the halls. I’m from Michigan, so the smell doesn’t bother me however it’s not something I expected or wanted to smell in a state where marijuana isn’t legal. On a positive note, the pool was very nice. Even had some chairs built in so you could be in the water without swimming. My son had a blast. However in order to get into the pool area you had to have the front desk staff let you in…the other positive was breakfast. Holiday Inn is at least consistent in their breakfast spread. If you want a clean bed to sleep in and a good pool, it is okay if you have the patience of a saint. I however do not, so I will not be staying here again.
Stayed 1 night in Jul 2025

8/10 Good

Tarina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all friendly & accommodating. We had to ask for sheets & blankets for the pull out couch even though we listed kids were staying with us. Breakfast was hot & staff quick to keep everything stocked. The pool was nice but other guests kids were not being monitored by their parents & were getting loud, obnoxious, & unruly. So we got out & didn't get to enjoy the pool as much as we would've liked. I understand that staff dont have control over guests but maybe there could be something that could help with this.
Stayed 2 nights in Jul 2025

10/10 Excellent

thomas

Stayed 1 night in Jun 2025

2/10 Terrible

Brady, West Lafayette

Stayed 1 night in Jul 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Several other hotels near each other and seems pretty safe
Stayed 1 night in Jun 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jul 2025

6/10 Okay

Georganna

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointed

Our origin room had flaws and we were taken to a second room that was missing a chair and the desk lamp would not light. We were told they would send someone to fix both and the someone never came. We asked for at least another lamp. Again we were told someone would bring it and someone never showed.
Stayed 1 night in Jul 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Jun 2025

4/10 Poor

christopher

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Place needs painted , plaster coming off walls and carpets smelled
Stayed 1 night in Jun 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and comfy bed
Stayed 1 night in Jun 2025

2/10 Terrible

Rodney

They cancelled my reservation with out notification and there were no more rooms in a 2 hr radius Holiday inn was my go to hotel never again
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the time we got there until the time we checked out every staff member was extremely friendly and willing and ready to help with anything we needed. Would highly recommend this property.
Stayed 3 nights in Jun 2025

8/10 Good

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was sufficient for what was needed.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Hsing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Britt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025