Holiday Inn Express New Haven, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express New Haven, an IHG Hotel

Exterior
Pool
In-room safe, desk, iron/ironing board, cribs/infant beds
Exterior
Free buffet breakfast

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
11205 Isabelle Dr, New Haven, IN, 46774
  • Grand Wayne Convention Center
    14 min drive
  • Embassy Theatre
    14 min drive
  • Allen County War Memorial Coliseum
    15 min drive
  • Fort Wayne, IN (FWA-Fort Wayne Intl.)
    19 min drive

Room options

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express New Haven, an IHG Hotel

New Haven hotel with free breakfast
This hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite. Limited housekeeping is available.
Holiday Inn Express New Haven, an IHG Hotel offers 76 air-conditioned accommodations with safes and complimentary newspapers. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers.

Guests can surf the web using the complimentary wired and wireless Internet access. LED televisions come with cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 14 years old are not allowed in the swimming pool or fitness facility.

Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.
Guests are offered a complimentary buffet breakfast.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2000
  • No plastic drinking straws
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 25.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel New Haven
Holiday Inn Express New Haven
New Haven Holiday Inn Express
Holiday Inn Express New Haven Hotel

Holiday Inn Express New Haven, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 292 out of 608 reviews" "
Rating 8 - Good. 178 out of 608 reviews" "
Rating 6 - Okay. 66 out of 608 reviews" "
Rating 4 - Poor. 42 out of 608 reviews" "
Rating 2 - Terrible. 30 out of 608 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin, Mansfield

Stayed 1 night in Aug 2024

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Other than a big red stain on the carpet it was nice
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kelly

Stayed 1 night in Aug 2024

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities
I was driving and became tired around midnight so decided to stop in and book a room. I booked online while pulling into the parking lot. Because it was after midnight, the booking went to the following day and I did not realize it. When I went into the hotel they did not have my reservation and I realized the error. They did not have any rooms for the night and refused to refund me when I had booked 10 minutes prior.
Stayed 1 night in Sep 2024

10/10 Excellent

TDarrell

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We paid for a suite but ended up with a handicapped room, the stay was still nice, just make sure we’re notified about the room switch ahead of time
Stayed 3 nights in Sep 2024

10/10 Excellent

Thel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Very pleasant stay. Staff was super courteous.
Stayed 1 night in Sep 2024

10/10 Excellent

Helen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alex, Sarasota

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good conditions, efficient and friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful pit stop
Wonderful stay! We are travelling to Ohio and this was hust a stopover. Wanted a swimming pool and it waa nust prefect! Breakfast was great with so many healthy and even not so heathy but all delicious choices!😉
Stayed 1 night in Aug 2024

10/10 Excellent

Sylvana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
First night was great…second room, the bed was not
The first night was great. Second night, not so much. The bed in the 2nd room was very uncomfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel….some beds, not so nice.
We stayed two nights at this hotel that weren’t booked at the same time, so we had 2 different rooms. The hotel was great for the price range. It was clean, quiet, & the staff was great. The first room was one of the 2 room suites. The bed in that room was absolutely amazing! We both woke up rested & feeling like a million bucks. The bed in the second room, however, was terrible! I know bed comfort is often based on personal preference, but if we would have had that bed the first night, we probably would not have booked again. Was pretty great otherwise. :)
Stayed 1 night in Aug 2024

10/10 Excellent

SCOTT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean. Quiet.
Stayed 1 night in Aug 2024

10/10 Excellent

Carita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful
Stayed 1 night in Aug 2024

6/10 Okay

Ursula

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Frederick

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Bathroom toilet was not clean upon arrival and we had a dresser drawer that would not stay closed
Stayed 1 night in Aug 2024

8/10 Good

RICHARD LYMAN

No comment.
Stayed 7 nights in Jul 2024

2/10 Terrible

Mike

I booked a room there, but when I arrived they had no room available.
Stayed 1 night in Aug 2024

10/10 Excellent

Rickert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Max

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great, breakfast very good!
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great, the pool is pretty nice, breakfast was tasty, service was good, and the beds are comfy
Stayed 2 nights in Jul 2024

4/10 Poor

Robert

Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Cleanliness
The room was dirty. The floor looked like it had not been vacuumed, the chair was broken, romote we had to put batteries in, the pool jets did not work. The water took a long time to get warm!!!
Stayed 1 night in Jul 2024