6/10 Okay
Shannon
Traveled with partner
Sep 24, 2024
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We called this property three times and was told twice no deposit and once a 50 dollar deposit. I made a non refundable reservation and upon arrival was told a 50 dollar deposit and a 7 day return rate on refund. We left the room very tidy and didnt leave any mess for them however they refuse to give me my deposit back my bank said they released it and then took it hack twice!!! They turn 9ff the phone lines so uou can not reach them. They officially have 3 days to return my deposit 9r my bank says they will issue aj investigation and go after them because it looks fishy the way they did my deposit. I hope they see this this could have been avoided. The lady at the front desk was rude my friend was laughing at something that had occured as we walked in to check in and he was cracking up and she looked at us and said is he ok very rudly like what the heck....lighten up lady....anyways im gonna need you to return my deposit asap or it will result in having to pay possible three times that to my bank for fraud.
Shannon
Stayed 1 night in Sep 2024