2/10 Terrible
Norlien
Traveled with group, Traveled with family
Aug 31, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived early afternoon to check in. I order 2 rooms with 2 queens each, there were 4 of us. We returned to the hotel late at night to find out that there was no elevator and we would have to haul everything upstairs at 1 am in the morning. When we got up there we then realize we were give 2 rooms with 1 queen bed in ea. a gentleman approach me because he saw how frustrated I was over the error. Once I could calm down he ask for my
Room keys and he would fix it. He got us rooms on the first floors 2 queens in each room. This personwas of Indian descent, I didn’t catch his name but he made it right. I thank him for fixing what the day
Shift employee did. Breakfast was bad waffles taste fermented and we all through them away. The cream
Cheese was
Old and dried up. This hotel was number 5 for us
For the week and all had the breakfast included so we had eating the same waffle mix for the passed 4 days. Your waffle batter was spoiled and tasted terrible,
Someone is going to get sick. I would look into
This. Neighborhood was felt unsafe but nothing actually happened. Rooms were old and smelled. They either need to put some
Money into this hotel or close it.
Norlien
Stayed 1 night in Aug 2024