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Alexandra Hotel

3.0 star property

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Photo gallery for Alexandra Hotel

Bar (on property)
Lounge
Reception
Exterior
Superior Twin Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping
  • Free WiFi
$191
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
The Parade, Fort William, Scotland, PH 33 6AZ
  • West Highland Way
    ‪9 min walk‬
  • Ben Nevis
  • Inverlochy Castle
    ‪4 min drive‬

Room options

View all photos for Superior Double Room, Sea View

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Double Room, Sea View

8.0 out of 10
Very good
(5 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Classic Twin Room

7.4 out of 10
Good
(9 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Single Room

Classic Single Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Classic Single Room

9.0 out of 10
Wonderful
(11 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Classic Double Room

8.4 out of 10
Very good
(8 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room

Superior Single Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room

Superior Twin Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Double Room

7.6 out of 10
Good
(7 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Triple Room

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite (4 Poster Room)

Suite (4 Poster Room) | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite (4 Poster Room)

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About this property

Alexandra Hotel

3-star hotel in Fort William City Centre
2 restaurants, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and a 24-hour front desk.
Alexandra Hotel offers 93 accommodations with coffee/tea makers and hair dryers. This Fort William hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. This eco-certified hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. Concierge services and wedding services can be provided.

Alexandra Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
FoodStop - Onsite restaurant.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.50 for adults and GBP 7.25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • FoodStop

Things to do

  • Bicycle rentals
  • Ski passes

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.50 for adults and GBP 7.25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Alexandra Fort William
Alexandra Hotel Fort William
Alexandra Hotel Hotel
Alexandra Hotel Fort William
Alexandra Hotel Hotel Fort William

Alexandra Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 312 out of 996 reviews
Rating 8 - Good. 376 out of 996 reviews
Rating 6 - Okay. 198 out of 996 reviews
Rating 4 - Poor. 69 out of 996 reviews
Rating 2 - Terrible. 41 out of 996 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rhonda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was near the train station and shops. The hotel was very comfortable and our room was large. We ate at the restaurant and the food was good.
Stayed 1 night in May 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, amenities
Property could do with upgrading altho very nice the window in our room the top of the frame was rotting and the top of the frame had rotted through and hanging over the window
Stayed 2 nights in May 2025

10/10 Excellent

Genevieve, WEST WARWICK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Near shops, restaurants and the train station
Stayed 1 night in May 2025

6/10 Okay

David T.

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Lovely location. Hotel is very dated though. Friendly staff and a very good breakfast though!
Stayed 1 night in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Carl

Business traveler
Disliked: Property conditions & facilities
Great staff. The property itself needs some money putting into it. It’s kind of lacking direction and needs sprucing up Breakfast needs better attention, just get 3 more coffee machines and present the food better
Stayed 1 night in May 2025

6/10 Okay

Andrew, Rosebery

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property needs a refurbishment. The room we were allocated seemed tidy, however it had an unbearable smell in it. We advised reception and she sent someone to look at it. We were advised it was a plumbing issue and may go away of the taps were run for a while. The receptionist, Inga, however found us another room, which didnt smell. This room was stuffy and tired looking. Inga was very nice and helpful .
Stayed 1 night in May 2025

8/10 Good

Thomas

Stayed 2 nights in May 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great base for the night on a road trip, room was comfortable and the breakfast was excellent.
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort

Jump off for Great Glen Way

Well located in Fort William, a good jumping off point for the Great Glen Way or ending point for the West Highland Way. Checking was good, was able to check in early. But it looked like the small desk could get overwhelmed easily. Breakfast was a full buffet with all the usual items in the UK. There is a bar for convenience, and a restaurant I did not eat in. Property is dated. Still fine for what and where it is. It is very close to the beginning of the Great Glen Way, so convenient if that is your plan.
Stayed 2 nights in May 2025

6/10 Okay

Ivan

Disliked: Property conditions & facilities
Average. Meals very poor
Stayed 2 nights in May 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were phenomenally friendly, room was basic but clean. Beautiful building in a stunning location.
Stayed 1 night in May 2025

8/10 Good

Catherine

Stayed 1 night in May 2025

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, with a good hot bath!
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older building (1876) but still in good shape for the most part though some repairs to exterior are in order. The breakfast is consistantly good. Modern bathroom and TV options. Absolutely unbeatable location. Alexandra is literally a moment away from shopping, the train (including the Jacobite) dining and the main road. So glad we chose Alexandra, will gladly return!
Stayed 4 nights in Apr 2025

6/10 Okay

Vivian, West Gladstone

Beds uncomfotable pillows old too soft. Mould anove window. Bathroom ok.
Stayed 3 nights in Apr 2025

6/10 Okay

Zsuzsa

Liked: Cleanliness, room comfort
Good location. My room was a bit old but still had the necessary things. It was very noisy though, a generator(?) house in front of the window was making a lot of noise which you could hear with windows closed as well. The twin bed was a bit small.
Stayed 1 night in Apr 2025

6/10 Okay

Kaishu

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast buffet was provided with your stay. It was an excellent source of energy to the start of our day. Hotel staff was very responsive (we asked for a fan, and they delievered to our room immediately. However, there are a couple issues we had with our stay. First off, our room had a distinct unknown origin smell. Secondly, the bathroom door did not shut all the way so it would not lock. Next, the bathroom mirror was slanted and facing downwards, making it difficult to use. Lastly, the elevator could only fit two guests, so you may need to take multiple trips if you have luggage. Overall, it was still a great stay at this hotel in Fort William.
Stayed 3 nights in Apr 2025

4/10 Poor

Tabassum

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and bad

Walls are wafer thin. Drain were making a scary sound like from the under world. Bfast scrambled eggs were runny. On a good note: on request, we were give a baby cot. The staff helped putting it together too. Staff at the restaurant was very kind, helped with the high chair.
Stayed 2 nights in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Good location in Fort William.
Stayed 3 nights in Apr 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Hot Water

No hot water for showers or for other needs. Made our stay to relax and refresh ourselves during our travels extremely disappointing. The outside of the shower tub was delaminating. Pigeons were nesting just outside our windows making noise late intot the evening and very early in the morning.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
The hotel is located near by the station and with a lot of restaurants around. But the hotel needs a makeover, we experienced issues with the heating water.
Stayed 1 night in Apr 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for Jacobite train

Lovely hotel in perfect location for the train station. Dinners were fantastic and breakfast was good. We had no hot water on second morning and heating failed during the night. When we advised we had no hot water it was dismissed as “yes we know”.
Stayed 2 nights in Apr 2025