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Alexandra Hotel

3.0 star property

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Photo gallery for Alexandra Hotel

Bar (on property)
Superior Twin Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi
Reception
Lounge
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Room service
$87
includes taxes & fees
Jan 25 - Jan 26, 2026

Explore the area

View in a map
The Parade, Fort William, Scotland, PH 33 6AZ
  • Place, Belford Hospital
    ‪3 min walk‬
  • Place, Great Glen Way
    ‪3 min walk‬
  • Place, West Highland Way
    ‪9 min walk‬

Room options

View all photos for Classic Twin Room

Classic Twin Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Classic Twin Room

7.8 out of 10
Good
(11 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Classic Double Room

8.4 out of 10
Very good
(8 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Double Room

7.6 out of 10
Good
(7 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Triple Room

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Single Room

Classic Single Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Classic Single Room

9.0 out of 10
Wonderful
(11 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

Superior Single Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Single Room

9.8 out of 10
Exceptional
(6 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room, Sea View

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Double Room, Sea View

8.4 out of 10
Very good
(6 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite (4 Poster Room)

Suite (4 Poster Room) | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite (4 Poster Room)

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

Alexandra Hotel

3-star hotel in Fort William City Centre
2 restaurants, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and a 24-hour front desk.
Alexandra Hotel offers 93 accommodations with coffee/tea makers and hair dryers. This Fort William hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. This Fort William hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. Concierge services and wedding services can be provided.

Alexandra Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
FoodStop - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.50 for adults and GBP 7.25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • FoodStop

Things to do

  • Bicycle rentals
  • Ski passes

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.50 for adults and GBP 7.25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Alexandra Fort William
Alexandra Hotel Fort William
Alexandra Hotel Hotel
Alexandra Hotel Fort William
Alexandra Hotel Hotel Fort William

Alexandra Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 323 out of 1001 reviews
Rating 8 - Good. 366 out of 1001 reviews
Rating 6 - Okay. 191 out of 1001 reviews
Rating 4 - Poor. 77 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

sandra

Very small room. Toilet had no extraction fan or window. Shower was dirty in bits. Bits fell of tap in the sink (I put it back together). Had to ask for more toilet paper. At 7am no hot water for a shower. Breakfast wasnt a patch on the twice i had been to this hotel before.
Stayed 2 nights in Sep 2025

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was in a great location, plenty of shops, bars and eating places nearby. Our room was ment to be a superior double, the outlook was awful looking into other room windows, was a closed courtyard type, if you could call it that, bird droppings and feathers everywhere, not what I was expecting whatsoever from a superior room. Room was small in size, no extractor in bathroom so it was extremely uncomfortable when having a shower, the bed was comfortable and large, duvet just about covered the mattress, pillows were so uncomfortable, hardly any filling in them. Bar staff were friendly, front desk staff were quite sour. The ‘shop’ turned out to be two cabinets at entrance to bar area, which was fine but front desk staff didn’t have access to any of the items as it was the responsibility of someone outwith hotel who only came on a Tuesday apparently, so no use to us as we were there Friday-Monday. Hotel was quiet and reasonably clean so that was good. We will return to Fort William but unfortunately won’t stay at this hotel again sorry.
Our outlook with pigeon droppings and feathers everywhere.
Outlook from our window.
Stayed 3 nights in Sep 2025

8/10 Good

George

Traveled with group
The room was clean although a little dated, Breakfast I could not fault.
Stayed 2 nights in Sep 2025

4/10 Poor

Jessi

Disliked: Cleanliness, property conditions & facilities
Property is dirty and old. Definitely needs renovating. Beds uncomfortable, walls and floors dirty
Stayed 1 night in Sep 2025

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service
Hotel was a gem back in the day, it’s pretty dated but that just added to the character. It was directly across from the train station and then next to the shops and restraints on Main Street.
Stayed 1 night in Sep 2025

8/10 Good

Sarah Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Amble

Stayed 1 night in Sep 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Jordan

Stayed 3 nights in Aug 2025

10/10 Excellent

Ju

Stayed 1 night in Sep 2025

4/10 Poor

Caroline

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Hotel chosen for its proximity to the train station, this was the only plus point. The downstairs smelt of food. We had dinner at the Bistro on one evening, a bottle of unchilled lukewarm wine served in a wine cooler, we had to add ice to the glass. Lacklustre staff who are only interested in the coach parties that provide alot of their business. TV in room not tuned in, receptionist defensive and suggested we swop to another room (unsure if any other tv would work) but advised it wouldnt be a room of the same 'standard' we had paid for. Dining room is filled with circular tables from the coach parties, they were being set up for the evening meal while breakfast was still taking place. It felt like we had stumbled into a conference not a hotel restaurant. The corridors to the rooms are long and there are steps. Room 219 had a revamped bathroom, TV was working after the 2nd day (we stayed for 3 nights). Mattresses on beds were 'tired' and need replacing. Curtain pole would benefit from some polish to help with closing the curtains. Hotel allows luggage to remain at the hotel after checkout (our train journey was at 6pm) but it remains in reception in view of the front door, there is no secure left luggage facility. I am sure there are hotels in Fort William that enjoy having guests to stay and want to make their holiday as enjoyable as they can, sadly The Alexandra isn't one of them.
Stayed 3 nights in Aug 2025

4/10 Poor

Robert

Traveled with family
Disliked: Room comfort

Rough night of sleep but location is good.

Check in was fairly quick but little to no information given. Hotel really needs a coat of paint everywhere. Hallway to rooms is dark and walls are scuffed. Hotel room is ok, but again needs paint. The bathroom had a very nice new wall tile and fixtures, but the floor was old. Beds were very hard and uncomfortable and all three of us had terrible sleeps. Pillows were all the same and quite thin. Location is nice but the hotel property, front and back, is very unkept. Close to several good dining options and very walkable street. I don’t think we would book here again, just because of the beds. Expected a bit more for the price charged.
Stayed 1 night in Sep 2025

6/10 Okay

Mubarak

Traveled with group
Liked: Cleanliness, staff & service
Perfect location for climbing Ben Nevis
Stayed 1 night in Aug 2025

2/10 Terrible

Nick

Stayed 1 night in Aug 2025

8/10 Good

Vijaykumar

Traveled with family
Liked: Cleanliness, staff & service

Trip

Great Location next to high street and next to train station good restaurant in house for dinner and breakfast , rooms are clean , average condition but good overall for stay
Stayed 1 night in Aug 2025

10/10 Excellent

LILIA

Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were kind and helpful. Rooms were clean & quiet
Stayed 1 night in Jul 2025

8/10 Good

MR G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great stay. Staff were friendly and helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities
great stay for a reasonable price, bed very comfortable and good amount of ammenities and shower was hot, really enjoyed staying here :)
Stayed 1 night in Aug 2025

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Alan

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was clean enough, but the “superior double” wasn’t superior. The hotel is showing its age and needs a refresh. The walls in our room were very thin and I could hear next door showering in the early hours like they were in our bathroom - we could also hear them on the toilet. We were above the bar, so on the first night we were treated to the noise of the entertainment / karaoke until 10:30pm. As stated the room was clean enough,, it was just dated. The location is very good for the town centre or the train station. Parking was ok but a few large potholes to navigate in the car park and spaces are limited. Staff were all pleasant and helpful. We were £172 per night with no breakfast it’s very expensive for what it is. Would I stay here again? Not by choice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Grégory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Andrew

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy lobby. Torn upholerstery. Reeked of smoke everywhere.
Stayed 1 night in Jul 2025