A restaurant, a bar/lounge, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a TV in a common area.
Muthu Fort William Hotel offers 51 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Fort William hotel also offers laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Complimentary self parking is available on site.
Muthu Fort William Hotel is a smoke-free property.
Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.
Muthu Fort William Hotel has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Polish, Romanian
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 12.50 for adults and GBP 6.25 for children
A bar/lounge
A restaurant
Things to do
TV in common areas
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Outdoors
In the mountains
Accessibility
No elevator
More
Reception hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
Flat-screen TV
Food and drink
Electric kettle
Limited room service
More
Desk
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Service fee: GBP 2 per stay
We have included all charges provided to us by the property.
The mandatory service fee is a nonrefundable credit card verification fee charged at time of booking. The credit card verification fee is not charged on nonrefundable bookings.
Optional extras
Fee for buffet breakfast: approximately GBP 12.50 for adults and GBP 6.25 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
National rating
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.
Property is also known as
Formerly Named as West End Hotel Muthu Fort William Hotel
Formerly Named as West End Hotel Muthu Hotel
Formerly Named as West End Muthu Fort William
Formerly Named as West End Muthu
Formerly Named as West End Mu
Muthu Fort William Hotel Hotel
Muthu Fort William Hotel Fort William
Muthu Fort William Hotel Hotel Fort William
Formerly Named as West End Hotel Muthu Fort William Hotel
Muthu Fort William Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We had a great time at Muthu Fort William - Our only regret was that we didn’t extend our stay! Staff were exceptional. Rose Ann constantly greeted us with a kind smile and genuine positive energy regardless of the time and was attentive to each guest’s needs. Great location with complimentary parking. Laundry services were out of order while we were there, BUT it’s a quick walk to the laundromat in the grocery store near by. We stayed on the first floor and the ceiling sounded paper thin as the room above us was pretty noisy and stomping around, but other than that it was a perfect stay
Pina
Stayed 4 nights in Apr 2025
2/10 Terrible
Megan
Apr 8, 2025
Disliked: Staff & service
Never made it to the property. There was aix up and the reservations desk was helpful and was actually very rude.
Megan
Stayed 1 night in Apr 2025
8/10 Good
Samuel
Apr 8, 2025
Liked: Staff & service, room comfort
Staff were great breakfast was realy good everything good tbf only complaint would have was strong smell dampness from bathroom in room but overall good
Muthu Fort Williams was lovely. It is very convenient and close to the shops and Loch Linnhe. The room was comfortable and clean and had an amazing view.
Room not made up on arrival. So they just randomly opened several rooms until they found one for us.
Sign on sink saying 'Not Drinking Water'.
Shower broken on second day. No hot water on third day. Shower leaked all over the floor constantly.
Skylight in room that lead to the corridor. Meaning the room was flooded with the bright lights of the corridor all night.
Hotel was generally tired and in need of a lot of work and a deep clean.
The staff while dealing with them were great very friendly and helpful….only real issue with the property was that the cleanliness was not on par…while it was a bit dated it added to the old world charm(sort of) but the sheets on my daughters bed were dirty which we did not notice till as it was at the foot of the bed and under another blanket that was there as I thought decoration.
Lovely hotel, the room was huge as was the bed and shower. The.staff were so friendly and helpful. Breakfast was very.good its a buffet set up but with plenty of choice and was replenished regularly. The evening meal was mixed the tikka massala was excellent but the chicken supreme was a little dry. ithe stay was excellent value for money and we will definitely be returning
Good location on the edge of the town centre. Easy walking to shops and bars. The rooms are looking a little tired and would benefit from a spruce up. The staff were excellent, friendly and helpful. Food in the restaurant was really good, exceeding expectations.
Chris
Stayed 2 nights in Dec 2024
4/10 Poor
Ilona
Traveled with group
Jan 4, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is outdated. The heat was not working in the room. The breakfast was very limited and not fresh. There was no coffee machine. They only had black coffee. I wouldn’t recommend this place to anyone
Stood at reception for 20 mins on arrivals log with 4 other parties, to an empty reception. Rung the bell, shouted and walked around. No answer. Eventually found a KP in the kitchen to try find receptionist which took another 10mins. Rooms clean but a mess of decor. Corridors are tired and the photos online make it look way better than it is. Want to support a local hotel but the premier in is a safer bet.
Our room was small and uncomfortable. The property didn’t seem kept up very well and could use some updates. The staff were friendly but we did not enjoy our stay so we would not return.