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The Caledonian Hotel

3.0 star property

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Photo gallery for The Caledonian Hotel

Restaurant
Interior entrance
Property grounds
Restaurant
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
$59
includes taxes & fees
Dec 10 - Dec 11

Explore the area

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Achintoe Road, Fort William, Scotland, PH33 6RW
  • Place, West Highland Way
    ‪4 min drive‬
  • Place, West Highland Museum
    ‪5 min drive‬
  • Place, Great Glen Way
    ‪5 min drive‬

Room options

View all photos for Double Room (with Loch View)

Individually decorated, individually furnished, desk, iron/ironing board

Double Room (with Loch View)

8.2 out of 10
Very good
(32 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room (with Loch View)

Individually decorated, individually furnished, desk, iron/ironing board

Twin Room (with Loch View)

8.0 out of 10
Very good
(35 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed

Individually decorated, individually furnished, desk, iron/ironing board

Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Twin Room

7.6 out of 10
Good
(41 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Single Room

8.0 out of 10
Very good
(26 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

The Caledonian Hotel

3-star Fort William hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a porter/bellhop are onsite.
The Caledonian Hotel offers 81 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Cable television is provided.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Fort William hotel also offers tour/ticket assistance, a porter, and an elevator. Onsite self parking is complimentary.
The Caledonian Hotel has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (32 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

Property is also known as

Caledonian Hotel Fort William
Caledonian Fort William
The Caledonian Hotel Hotel
The Caledonian Hotel Fort William
The Caledonian Hotel Hotel Fort William

The Caledonian Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 326 out of 1247 reviews
Rating 8 - Good. 374 out of 1247 reviews
Rating 6 - Okay. 280 out of 1247 reviews
Rating 4 - Poor. 161 out of 1247 reviews
Rating 2 - Terrible. 106 out of 1247 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Sandeep

Traveled with group
Disliked: Property conditions & facilities
The location was the best thing about this hotel but I would never stay here again. The rooms were unbearably hot so that explained why all the windows were open when we arrived, the beds were so uncomfortable, creaky thin mattresses and it just smelt bad in general. I wasn’t expecting amazing rooms but temperature control and decent beds should just be standard for hotels.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Stayed 3 nights in Sep 2025

8/10 Good

Siegfried, Alblasserdam

Traveled with partner
Liked: Cleanliness, staff & service
We did not like the many mold stains in the bathroom, its oldfashion and can use some renovation
Stayed 1 night in Sep 2025

6/10 Okay

fred

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Tomasu

Disliked: Cleanliness, staff & service

Sub-par comfort and service

We stayed for two nights during peak summer season. For the price paid (could easily get a 4 star room in London) I would say the service was sub-standard. Arriving at 2:30pm we were told to wait until around 3:15pm (check-in was agreed as 3pm in contract of service). Room looked like it was not updated since the 80s, dirty and unkempt. Bed creaks and hostel-looking. Third world basic amenities. Bathroom had damp/air vent and issues. When you took a shower it would leak out. Had to ask twice to give us shampoo, in the end I went to reception to ask for it. You can't access the lakes outside unless you walk to footpath and even then it's not a nice walk. Location is far from city centre - need a car or taxi to move around. Take my advice, stay in the city centre if you are coming to climb Ben Nevis.
Stayed 2 nights in Aug 2025

10/10 Excellent

ANNETTE

Traveled with group
Liked: Cleanliness, room comfort
Great place, great view, good food. The carpets were a bit old and the bed small for two people, but service was excelleny
Stayed 2 nights in Sep 2025

6/10 Okay

Christine, Burks Falls

Traveled with partner
Liked: Staff & service
Property was OK. Needs updating. Bed wasn’t very comfortable. Staff was great.
Stayed 1 night in Sep 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

4/10 Poor

Daniel

Stayed 1 night in Jul 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice staff. Good breakfast. Comfortable bed clean bathroom
Stayed 1 night in Sep 2025

2/10 Terrible

Jacqueline

Stayed 1 night in Sep 2025

8/10 Good

Norma

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Stopover going home from holiday

The room and the bathroom was clean, but the room looked tired and in general could do with a few refurbs e.g. the handle and lock on the bathroom door, room 307. Staff were courteous and helpful. food was also good considering the number of guests on a bus tour.
Stayed 1 night in Aug 2025

6/10 Okay

Wendy

Traveled with family
Liked: Staff & service, amenities
Stayed one night August 29th. Older building which requires some TLC. Room had 1 electic outlet which tripped fuse with first plug in. Staff knew exactly how to resolve quickly. Room was clean but smelt damp and dusty. Beds are thin and not overly comfortable. Bar dinner was good and had plenty of options. Views of loch and mountains are picture perfect. For a 1 night visit, doable but would look elsewhere for longer stay.
Stayed 1 night in Aug 2025

2/10 Terrible

Elizabeth

Stayed 1 night in Aug 2025

8/10 Good

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

carol

Traveled with group
Liked: Amenities
Clean comfortable friendly helpful staff . Food basics but tasty
Stayed 1 night in Aug 2025

10/10 Excellent

Jagdeep, Princeton

Liked: Cleanliness, staff & service, property conditions & facilities
Overall stay was excellent. We would go and stay again. But our experience with one of the staff was very bad. I did not have breakfast option so bought one breakfast for my mother in law. I was accused of eating without paying without even confirming with me. I was not asked politely, but the breakfast supervisor stood over my head and said that I ate without paying as one of her staff member saw me eating breakfast. Which was, of course, rubbish. I confronted them and they apologized. But despite that, I would still go and stay there. The desk staff was very very polite and accommodating. Loved them.
Stayed 2 nights in Aug 2025

8/10 Good

Scott, New London

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
It was a nice hotel but not worth the money spent. Some of the staff seemed kinda frazzled.
Stayed 1 night in Aug 2025

10/10 Excellent

Guy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Très propre, un peu loin de la ville dois utiliser la voiture
Stayed 1 night in Aug 2025

6/10 Okay

Kate

Traveled with family
Disliked: Cleanliness, amenities
Was reasonably priced.
Stayed 1 night in Aug 2025

10/10 Excellent

Jean

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, just wish it had been closer to town.
Stayed 1 night in Aug 2025

8/10 Good

Pam

Traveled with family
Liked: Cleanliness, staff & service, room comfort

was decent but older place. Could use some updates

Stayed 1 night in Aug 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely helpful staff. Dinner was a bit average. Noisy from road noise on occasion during the night but compensated by a lovely view of the loch in the morning
Stayed 1 night in Aug 2025

8/10 Good

Rui

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Building a little tired on the outside but unlike its sister hotel in Oban (where we stayed the night before) our room was modern and clean and everything worked! Great location, short drive from town. Good breakfast buffet style. Staff on reception very helpful staff in restaurant a bit unsmiling but I think just very busy! Would stay again. Beautiful views over loch from dining area.
Stayed 2 nights in Aug 2025