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The Caledonian Hotel

3.0 star property

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Photo gallery for The Caledonian Hotel

Restaurant
Restaurant
Property grounds
Interior entrance
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
Achintoe Road, Fort William, Scotland, PH33 6RW
  • Ben Nevis
  • West Highland Way
    ‪4 min drive‬
  • Inverlochy Castle
    ‪9 min drive‬

Room options

View all photos for Double Room (with Loch View)

1 bedroom, individually decorated, individually furnished, desk

Double Room (with Loch View)

8.2 out of 10
Very good
(20 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

1 bedroom, individually decorated, individually furnished, desk

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Single Room

1 bedroom, individually decorated, individually furnished, desk

Single Room

8.0 out of 10
Very good
(21 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

1 bedroom, individually decorated, individually furnished, desk

Twin Room

7.8 out of 10
Good
(35 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed

1 bedroom, individually decorated, individually furnished, desk

Double Room, 1 Double Bed

7.4 out of 10
Good
(31 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room (with Loch View)

1 bedroom, individually decorated, individually furnished, desk

Twin Room (with Loch View)

8.4 out of 10
Very good
(26 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About this property

The Caledonian Hotel

3-star Fort William hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a porter/bellhop are onsite.
The Caledonian Hotel offers 81 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Cable television is provided.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Fort William hotel also offers tour/ticket assistance, a porter, and an elevator. Onsite self parking is complimentary.
The Caledonian Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (32 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

Property is also known as

Caledonian Hotel Fort William
Caledonian Fort William
The Caledonian Hotel Hotel
The Caledonian Hotel Fort William
The Caledonian Hotel Hotel Fort William

The Caledonian Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 294 out of 1102 reviews
Rating 8 - Good. 340 out of 1102 reviews
Rating 6 - Okay. 229 out of 1102 reviews
Rating 4 - Poor. 147 out of 1102 reviews
Rating 2 - Terrible. 92 out of 1102 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Older hotel, but clean & safe

It is clean, but definitely an older hotel. Parking is easy & it is in a location that overlooks lake.
Stayed 1 night in Mar 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Alexandra

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious rooms, with a beautiful view of the lake. Easy to park and close to town
Stayed 1 night in Feb 2025

10/10 Excellent

Aileen

Stayed 1 night in Mar 2025

10/10 Excellent

trenton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went in December room was warm, hot water & excellent water pressure. Staff was friendly and helpful. The hotel restaurant had great food.
Stayed 7 nights in Dec 2024

2/10 Terrible

kellie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

IRD

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very untrust worthy.

Arrogant, deceitful manager who tried to double charge my credit card even though it had been explained that the additional charge was not valid. He took no notice and tried to charge my credit card anyway. Luckily Barclays Fraud team spotted the activity and blocked the additional transaction.
Stayed 1 night in Mar 2025

10/10 Excellent

andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean. Comfy bed. Great shower/bath. Excellent breakfast.
Stayed 2 nights in Mar 2025

4/10 Poor

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
My previous visits to this hotel have all been very good. However on 15 March, the very loud fire alarm in all the guests' rooms went off six times between 02:00 and 05:30. Not a good sleep!
Stayed 1 night in Mar 2025

10/10 Excellent

Patrick H

Traveled with family
Liked: Cleanliness, staff & service
Older building. Noisy floors-sounds like everyone was stomping. People outback of hotel smoking drinking and loud very late-through the window noisy. Fire alarm went off 6 times during the night beginning at 2:30. They did give free breakfast in service recovery for being up all night
Stayed 1 night in Mar 2025

6/10 Okay

Scott

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Richard

Traveled with group
Liked: Property conditions & facilities
Basic but good breakfast and clean
Stayed 2 nights in Feb 2025

8/10 Good

Sandeep

Stayed 1 night in Mar 2025

10/10 Excellent

P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 4 nights in Feb 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Albert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service
Nousy
Stayed 2 nights in Feb 2025

4/10 Poor

Anthony

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Beds was uncomfortable, outdated rooms, and outside is also outdated, no restaurant open due to staff issues
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Property conditions & facilities

Decent for the price

The back of the bathroom door handle was dirty and there were a couple stray hairs in undesireable places. No face cloths. Dont like combo shampoo/body wash.
Stayed 1 night in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Sanchia

Traveled with pets
Liked: Amenities
Disliked: Staff & service
The room was very small but sufficient for the price bracket. Most of the staff were extremely helpful and pleasant. One member of staff was very over stressed, frequently ignored people at reception for a long period of time, complained a lot about his workload, made it seem that getting a table for dinner was a really big deal and inconvenient despite there only being three tables eating when I was there. Asking for a drink in the evening felt like a big inconvenience. Whilst he was polite when you did get his attention you were made to feel that everything was just too much for him despite the place being practically empty. Some background music would have also made it much more pleasant. The evening meal was excellent
Stayed 2 nights in Feb 2025

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and warm. The staff were very helpful and polite, We had a brilliant view across the Loch and the rates were very good. We intend to return. Thank You All Col
Stayed 2 nights in Feb 2025

4/10 Poor

Kerry

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is a budget property and I paid a budget price. The positive - breakfast was pretty good. The not so positive - no hairdryer in the room, duvet was very thin and no top sheet either. Overnight roadworks meant a lot of noise (obviously this is not the hotel’s fault). I was twice woken up by people running along the corridor and knocking on my door. Very limited dining options - I was told that I could only get bar food and had to book a time within a specific one hour period. I declined.
Stayed 1 night in Feb 2025

10/10 Excellent

P

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal
Stayed 4 nights in Feb 2025

10/10 Excellent

margrethe

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025