6/10 Okay
Dana
Traveled with group
Sep 24, 2024
Disliked: Staff & service
So, when I booked at property, I called to confirm details and asked is breakfast included and was told yes. Not true they have breakfast available to purchase. When I brought this to the managers attention, she said she could do nothing we would need to pay, when I could see some reservations had breakfast included. She made no attempt to make to right by offering a complimentary breakfast for at least one of the mornings or give us a small credit voucher. Made no attempt to make it right. And both myself and the person sharing the room went to urgent care with what we were told was bed bugs. Will be rating you all on yelp as a do not stay. horrible customer service
Dana
Stayed 2 nights in Sep 2024