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Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20 by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20 by IHG

Exterior
1 bedroom, premium bedding, down comforters, pillowtop beds
Point of interest
Exterior
Free daily continental breakfast

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

Map
4609 Citylake Boulevard, West, Fort Worth, TX, 76132
  • Dickies Arena
    ‪9 min drive‬
  • Texas Christian University
    ‪9 min drive‬
  • Fort Worth Zoo
    ‪10 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(12 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

7.8 out of 10
Good
(17 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility Tub)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Accessible (Mobility Tub)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20 by IHG

Fort Worth hotel with free weekday breakfast
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20 by IHG offers 91 accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 550 square feet (51 square meters) include conference space. This Fort Worth hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20 by IHG is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 550 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1998
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 01 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid gift cards are not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Fort Worth Southwest I-20
Holiday Inn Express Hotel Fort Worth Southwest I-20
Holiday Inn Hotel Southwest I-20
Holiday Inn Southwest I-20
Holiday Inn Express Hotel Suites Fort Worth Southwest I 20

Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20 by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 330 out of 829 reviews
Rating 8 - Good. 229 out of 829 reviews
Rating 6 - Okay. 113 out of 829 reviews
Rating 4 - Poor. 80 out of 829 reviews
Rating 2 - Terrible. 77 out of 829 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Wanita

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jay

Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Stayed 2 nights in Mar 2025

10/10 Excellent

paul

Stayed 1 night in Mar 2025

4/10 Poor

Julianna

Disliked: Staff & service, property conditions & facilities
The room was not clean. The bed cover had stains. Two of the hand towels did not look laundered. Something bit me while I was sleeping. No breakfast ready at 7 am. Do NOT recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was very nice and courteous
Stayed 1 night in Mar 2025

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
very bad hotel for $200 a night with fire alarm going on at night for no reasons!
Stayed 1 night in Mar 2025

8/10 Good

Karen

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Great price for the stay

Business trip for 3 nights.
Stayed 3 nights in Mar 2025

4/10 Poor

Russell

Business traveler, Traveled with family
Disliked: Property conditions & facilities
Wow This the 1st Holiday Inn we have stayed at that offered a room with smoke detector wires hanging from the ceiling. But best of all was the phone that had no cord to connect it to the wall and no wall outlet we could find. But on the bright side as the shower water was starting to warm up, our room ran completely out of hot water, so I was wide awake rinsing my hair and body in bone chilling water. I would have called down, but we had a phone, but it was not attached to anything We informed the desk about the phone and smoke alarm on day one, on day two both issues had not been addressed and on day to is when we found out that they save energy buy not heating a lot of water, so they don't waist power. I think the above is true as I have never not had NO hot water at 9:00 AM in any place inside the US ever.
Stayed 2 nights in Mar 2025

10/10 Excellent

Aundriah R

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice Staff, close to Venues
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was top notch! Was my best stay this week for business so far.
Stayed 1 night in Feb 2025

6/10 Okay

evette

Traveled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
Property was run down. Location was quiet abs clise to good restaurants.
Stayed 1 night in Feb 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities
You need more luggage carts. There was only one available for the entire hotel.
Stayed 1 night in Jan 2025

6/10 Okay

epifanio

Traveled with family
Liked: Cleanliness, property conditions & facilities
My niece bought a tuna pouch as a snack to tide her over night and got food poisoning. We came down for breakfast early and noticed that oatmeal pot was empty and when asked a staff member said the quota had met for the day and no more would be made. We stayed for 2 days on our second day our room was not made up or clean towels replacing used ones
Stayed 2 nights in Jan 2025

6/10 Okay

Dasire

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Juan Carlos

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
When I stay there, the place was under construction and not pleasant
Stayed 1 night in Sep 2024

8/10 Good

Higinio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, they should change the daily menu. I stayed for 5 days and breakfast was the same every day.
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
It was good. The Xmas train was annoying. It was also annoying the front desk was not staffed at my arrival.
Stayed 1 night in Dec 2024

8/10 Good

Felipe

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We just needed a get a way for a day. It was very comfortable. Had a great night's sleep!
Stayed 1 night in Nov 2024

8/10 Good

Cecil

Stayed 1 night in Sep 2024

8/10 Good

Brandi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay, quiet hotel

Our stay was great. Currently (early Oct. 2024) the hotel is undergoing renovations. This didn't really effect our stay. Staff was very friendly, and the hotel was quiet. We would stay here again next year for the same tournament. Also, there is a Super Target almost in the parking lot, an Academy across the street, and many other places including fast food nearby with easy access.
Stayed 2 nights in Oct 2024

4/10 Poor

Drew, Waxahachie

Stayed 1 night in Sep 2024

4/10 Poor

Shawn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was very old and dirty. I will not stay here again.
Stayed 2 nights in Sep 2024