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Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20, an IHG Hotel

Exterior
Point of interest
Exterior
Pool
Standard Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Air conditioning
  • Laundry
  • Parking included

Explore the area

Map
4609 Citylake Boulevard, West, Fort Worth, TX, 76132
  • Hulen Mall
    ‪3 min drive‬
  • Cityview Lanes
    ‪4 min drive‬
  • The Shops at Clearfork
    ‪5 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed with Sofa bed

  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Queen Beds

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible (Mobility Tub)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Fort Worth Cityview

Pool
Breakfast included
Pet friendly
Free WiFi
4.2 out of 5, Very Good, (1001)
The price is $127
per night
$153 total
includes taxes & fees
Jan 25 - Jan 26
Hyatt Place Fort Worth Cityview

About this property

Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20, an IHG Hotel

Fort Worth hotel with free weekday breakfast
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20, an IHG Hotel offers 91 accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 550 square feet (51 square meters) include conference space. This Fort Worth hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 550 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 01 to March 31:
  • Swimming pool
The property will be renovating from August 1 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Business center
  • Front desk
  • Hallway
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid gift cards are not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Fort Worth Southwest I-20
Holiday Inn Express Hotel Fort Worth Southwest I-20
Holiday Inn Hotel Southwest I-20
Holiday Inn Southwest I-20
Holiday Inn Express Hotel Suites Fort Worth Southwest I 20

Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 316 out of 796 reviews" "
Rating 8 - Good. 224 out of 796 reviews" "
Rating 6 - Okay. 104 out of 796 reviews" "
Rating 4 - Poor. 76 out of 796 reviews" "
Rating 2 - Terrible. 76 out of 796 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Brandi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, quiet hotel
Our stay was great. Currently (early Oct. 2024) the hotel is undergoing renovations. This didn't really effect our stay. Staff was very friendly, and the hotel was quiet. We would stay here again next year for the same tournament. Also, there is a Super Target almost in the parking lot, an Academy across the street, and many other places including fast food nearby with easy access.
Stayed 2 nights in Oct 2024

4/10 Poor

Drew, Waxahachie

Stayed 1 night in Sep 2024

4/10 Poor

Shawn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was very old and dirty. I will not stay here again.
Stayed 2 nights in Sep 2024

4/10 Poor

Lauren

Business traveler
Disliked: Cleanliness, staff & service
My husband and I traveled to Fort Worth this past weekend and stayed one night at Holiday Inn Express. Upon our arrival , we saw there was construction being done. As we walked towards the back of the hotel where the temporary entrance was, we were stopped by a homeless man who informed us where the entrance was and said since he lives in the parking lot- he sees alot of people going in. We arrived around 430pm so the construction crew was done for the day. There was broken glass everywhere and lots of debris. There were pallets stacked on top of the storage containers and nothing was marked off or had any sort of caution tape or marking for guests protection. Upon entering the hotel- we stopped at the table for check in. The woman working was rude and very unwelcoming. Her tone and sarcasm were disgraceful and unprofessional. For someone working in customer service, she needs serious training on dealing with people. Every response was as if she was annoyed by us. When we got to our room - we noticed the air was not coming out cold. We figured maybe it was due to the construction since the whole property seemed musty and had a mildew smell. Since it was only one night, we dealt with it. Later that evening we went out for dinner and again saw the homeless population in the parking lot. Very unsafe conditions
Stayed 1 night in Sep 2024

4/10 Poor

Charles

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is under renovation. This was NOT clear in the advertisement. The pool is closed and GREEN. broken floor tiles, wallpaper peeling off, door not closing, front entrance of building is blocked. Dog in the next room barked at night forcing us to change rooms. This stay was NOT worth $140.
Stayed 1 night in Aug 2024

2/10 Terrible

kenneth

Disliked: Amenities, property conditions & facilities
I did not like the property. It was under construction and took 2 hrs after 3pm to check in.
Stayed 2 nights in May 2024

6/10 Okay

Chadd

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

amir

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Air conditioning was Turning on and off all night with very loud noises
Stayed 1 night in Jun 2024

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is being remodeled so some areas were "under construction" but the staff works keeping the guests accommodations above par.
Stayed 1 night in Jun 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and modern. Property very nice. Parking garage was a bit of a hassle.
Stayed 4 nights in Mar 2024

8/10 Good

MAX

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Tiffany

Stayed 1 night in May 2024

6/10 Okay

Aimee

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This is an older Hotel and is going through a remodel (I hope) there were a lot of things/projects looked undone. Staff was wonderful. Bathroom could have been cleaner.
Stayed 1 night in May 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not great
Not friendly at all in the front. Could see upper management eating in the back while front desk was backed up. Tv was hard to work. Half the channels didn't have service. Guide was not helpful or worked on remote. Back of mini refrigerator was dusty. The microwave on top it is not kid friendly. One wrong move and it can fall. Hotel seem to need some upgrades compared to other hoilday inns ive been to.
Stayed 1 night in May 2024

10/10 Excellent

MAHMUD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.
Stayed 2 nights in May 2024

10/10 Excellent

Adonica

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Apr 2024

10/10 Excellent

JOE

Stayed 1 night in Apr 2024

10/10 Excellent

Ramiro

Stayed 3 nights in Apr 2024

10/10 Excellent

Reginald

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The pool was dirty an unuseable. Didn't say anything about it in website,
Stayed 1 night in Mar 2024

2/10 Terrible

niranjana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Calman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it was going through renovations it was still a nice property. All the staff was friendly.
Stayed 4 nights in Mar 2024

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff! Hotel is conveniently located and easy to get to. Everything was very clean and neat.
Stayed 2 nights in Feb 2024

2/10 Terrible

Bernard

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst Holiday Inn Express I ever stayed in..the first room given there was a leak in the bathroom wall where everytime you flush the toilet the floor would get wet..they moved me to another room and the doors and some of the furniture had paint splatter everywhere..the ceiling looks like it was leaking at one time and the repair was not done right..horrible rooms..but I was tired and since the bathroom wall wasn't leaking I stayed in it..I would never recommend this hotel to anyone.. Holiday Inn Express should be ashamed to have there name on this establishment.. surely it doesn't represent them well..
Stayed 1 night in Feb 2024

6/10 Okay

Charles

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024