Hotel Acapulco

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Acapulco

Exterior
Outdoor spa tub
Premier Room | Down comforters, in-room safe, desk, free WiFi
Breakfast, lunch, dinner served; Regional cuisine
Flat-screen TV

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Hot Tub
    Hot Tub
  • Spa
    Spa
  • Pet friendly
    Pet friendly
  • Laundry
    Laundry

Explore the area

Map
Via Raffaelli 6, Forte dei Marmi, LU, 55042
  • Forte dei Marmi Beach
    4 min walk
  • Forte dei Marmi Fortress
    12 min walk
  • Pontile di Forte dei Marmi
    15 min walk
  • Pisa (PSA-Galileo Galilei)
    36 min drive

Room options

Junior Studio Suite

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Classic Balcone Giardino

  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed

Superior Double Room, Balcony

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

Deluxe Quadruple Room

  • Sleeps 4
  • 2 King Beds

Superior Triple Room

  • 194 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Standard Balcone Vista Montagna

  • 150 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Premier Room

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Comfort Double Room, Terrace

  • 193 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Single Room, Balcony

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

Premier Room

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Family Room

  • Sleeps 4
  • 2 King Beds

Similar properties

About this property

Hotel Acapulco

4-star Forte dei Marmi hotel walkable to Forte dei Marmi Beach
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a spa tub, and coffee/tea in a common area.
Hotel Acapulco offers 46 accommodations with safes and hair dryers. Rooms open to balconies. Beds feature down comforters. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a spa tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body scrubs, body treatments, and manicures and pedicures.
This Forte dei Marmi hotel has its very own private beach. Hotel Acapulco features a spa tub and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers spa services, a terrace, and multilingual staff.

Hotel Acapulco is a smoke-free property.

Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
24-hour room service is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Gym
  • Playground
  • Spa tub
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the waterfront
  • Terrace

Spa

  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 1965
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 80 per night
Cribs (infant beds) are available for EUR 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 16 September - 31 May, EUR 0.00 per person, per night, up to 5 nights. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 June - 15 September, EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Acapulco Forte dei Marmi
Hotel Acapulco Forte dei Marmi
Hotel Acapulco Hotel
Hotel Acapulco Forte dei Marmi
Hotel Acapulco Hotel Forte dei Marmi

Hotel Acapulco Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 15 out of 38 reviews" "
Rating 8 - Good. 11 out of 38 reviews" "
Rating 6 - Okay. 3 out of 38 reviews" "
Rating 4 - Poor. 2 out of 38 reviews" "
Rating 2 - Terrible. 7 out of 38 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Julia

Liked: Staff & service
The property is very clean The staff is nice The breakfast quiet poor The rooms are clean , beds are comfortable but the room in itself is average and has no charm
Stayed 4 nights in Jul 2024

10/10 Excellent

joe

Liked: Amenities
Nicest people and very clean and charming place
Stayed 2 nights in Jul 2024

10/10 Excellent

Yana

Stayed 1 night in Aug 2022

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
The hotel is dated, is in need of renovation. Other than good location, nothing is special about it.
Stayed 3 nights in Aug 2020

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice if a little tired.
Stayed here for 4 nights whilst visiting friends. We moved rooms on arrival as we were right next to the gym and pool and were worried about the noise however the hotel was very quiet so wouldn’t have been a problem. New room was on the 3rd floor, not sure it was worth an extra €30pn but we could at least see the sea! Breakfast was ok, nice juice but couple we please be trusted with glasses instead of plastic beakers!! Nice to cycle into the town about 5mins or a pleasant 12min walk but we had to pay €10 for each bike per day so check this?? Ok bathroom with shower over the bath but nice towels and a hairdryer once you got the hang of just about did the job! Pillows are those horrible lumpy bouncy foam ones, I did ask for feather but no joy so definitely put one in your car if driving! The pool is not for lengths just a cool off but was very pleasant with the jets and fountains and a bonus we never shared it with anyone else as only room for about 6 beds, most of which were broken so these must be updated. No side tables for your bits either so had to go on the very tired rickety decking. Lovely gardens with a nice bar area but sadly never open in the day until 5pm, there is however a nice hotel bar. Overall a very pleasant stay and great value for money and would definitely recommend and look forward to returning!
Stayed 4 nights in Sep 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
great reception staff very poor décor and lousey breakfast rotten fruit stale pastries tv in reception area unable to view as no seeting near
Stayed 10 nights in Jun 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel would recommend
Lovely hotel with a good range of facilities. Room was spacious and clean. The sink was cracked and had been patched up. Sadly there was not near access to the beaches as they are all privately owned. Hotel is within walking distance of the centre which has a good range of restaurants. Staff were efficient and friendly. Breakfast was very good with a wide choice. I would stay at the hotel again.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Small rooms.
Stayed 2 nights in Jul 2018

8/10 Good

LW, NE England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel
Bed & breakfast stay. Buffet continental breakfast plus scrambled egg and bacon most mornings. Good quality and plentiful. Room comfortable limited pool facilities but not a problem for us personally. Maybe for those with children. One family would be enough to make the area full.

8/10 Good

Francesco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura bella e posizionata nel verde. Personale professionale e cortese. La consiglio.
Stayed 2 nights in Sep 2023

6/10 Okay

Cecilia

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Buono un po' distante dal centro e dalla spiaggia
Stayed 6 nights in Aug 2023

10/10 Excellent

Simonetta

Traveled with group
Liked: Property conditions & facilities
L’albergo si presenta elegante discreto e curato Il suo personale gentile ed efficiente …. Se proprio vogliamo criticare qualcosa la mancanza di un parcheggio privato. Ma torneremo perché siamo stati proprio bene Grazie
Stayed 3 nights in Aug 2023

4/10 Poor

Kjetil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dårlig
Skuffende opplevelse og hotellet var i mye dårligere stand enn ut i fra bildene. Absolutt ikke verdig 4 stjerner. Vi hadde bestilt og forhåndsbetalt for rom med balkong, men fikk tildelt et rom uten. Måtte krangle oss til et med balkong. Vi skulle bli her i to netter, men det orket vi ikke, så etter en natt byttet vi hotell. Vi måtte allikevel betale for den siste natten selv om vi spurte pent om å slippe det.
Stayed 2 nights in Jun 2023

4/10 Poor

Dashamir, Firenze

Business traveler
Disliked: Cleanliness, property conditions & facilities
The hotel is way behind nowadays standards. So careful of what you pick up. The pictures do not reflect the actual state of the structure.
Stayed 6 nights in Jun 2023

2/10 Terrible

Dashamir, Firenze

Business traveler
Disliked: Property conditions & facilities
The hotel is in very poor condition. Not up 4 star hotel.
Stayed 10 nights in Jun 2023

2/10 Terrible

Marco

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Abbiamo soggiornato per tre giorni alla metà luglio 2023. Abbiamo subito rilevato un bagno troppo piccolo e da ristrutturare, infatti le cromature e la ceramica servizi rovinate davano l'impressione che fosse sporco. La camera spartana. Illuminazione quasi assente : impossibilità sbarbarsi davanti allo specchio. Lo staff non preparato. Abbiamo avuto un inconveniente per mal funzionamento cassaforte : non si apriva e dentro avevamo denaro, bancomat, biglietti viaggio ritorno. Nonostante le nostre ripetute richieste di intervento, siamo stati costretti a fare un'ulteriore richiesta "decisa". Hanno dovuto bucare la cassaforte con flex e trapano con timore di bruciare il contenuto dentro. Alla fine ci è stato detto che sapevano dell'anomalia di queste cassaforti (ce ne sono 4). Dobbiamo ammettere la gentilezza della sig.ra Giada e la professionalità del sig. Donato. Unico lato positivo : posizione vicino al centro e al mare, ma ci sono altri hotels. Assolutamente Hotel Acapulco merita solo 2 stelle!!!
Stayed 3 nights in Jun 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Manoel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Angelo fabrizio

Stayed 2 nights in Aug 2022

10/10 Excellent

Michèle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities
Appena arrivati non ci hanno segnalato l’orario di chiusura della vasca idromassaggio, informazione rilevante nel mio caso, avendo soggiornato una sola notte,
Stayed 1 night in Jun 2021

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo, ben fatto !
Tutto è stato ben fatto e di ottimo standard qualitativo. Mi complimento con il personale, la struttura è stata ristrutturata recentemente e gli spazi esterni fanno la differenza rispetto ai competitors
Stayed 2 nights in May 2021

10/10 Excellent

Anne Katrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bedste beliggenhed
Hotellet er super hyggeligt og ligger fantastisk, lidt væk fra vandet og med den smukkeste udsigt over bjergene. Morgenmaden er enkel men man kan bestille hvad man ønsker. Personalet er virkelig hjælpsomme og meget søde. Der bliver gjort grundigt rent hver dag.
Stayed 7 nights in Aug 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Camera spartana , bagno ridicolo, per sedersi sul water bisognava incastrarsi sotto il lavandino con le ginocchia , struttura vecchia e non ben mantenuta, pulizia approssimativa , credo che in Romagna non avrebbe avuto più di 2 stelle invece delle quattro assegnate immeritatamente. Inutilmente costoso senza essere all'altezza del prezzo.
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort
Hotel in Strandnähe Gebäudezustand schlecht
Hier stimmt zwar die Lage, jedoch nicht das Preisleistungsverhältnis. Mängel am Gebäude wie Rost , Wand und Deckenbeschädigungen werden nicht behoben, obwohl diese ohne großen Aufwand möglich wären. Schade das man hier auf die Aussenerscheinung keinen Wert legt.
Stayed 4 nights in Jul 2018