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Rafain Palace Hotel & Convention Center

3.5 star property

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Photo gallery for Rafain Palace Hotel & Convention Center

3 outdoor pools, sun loungers
Property entrance
3 outdoor pools, sun loungers
Reception
Deluxe Triple Room | Minibar, in-room safe, individually decorated, individually furnished

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Hot Tub
  • All inclusive
  • Gym
  • Pet friendly

Explore the area

Map
Av. Olimpio Rafagnin, 2357, Parque Imperatriz, Foz do Iguaçu, PR, 85862-210
  • Rafain Palace Convention Center
    ‪3 min walk‬
  • Ponte Tancredo Neves
    ‪3 min drive‬
  • Omar Ibn Al-Khattab Mosque
    ‪6 min drive‬
  • Iguassu Falls (IGU-Foz do Iguacu Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Triple Room

  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Room

Room | Minibar, in-room safe, individually decorated, individually furnished

Room

  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Room

Room | Minibar, in-room safe, individually decorated, individually furnished

Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, individually decorated, individually furnished

Triple Room

  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Apartment Premium

Minibar, in-room safe, individually decorated, individually furnished

Apartment Premium

  • Sleeps 3
  • 3 Twin Bed(s) OR 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Double Room Standard

Minibar, in-room safe, individually decorated, individually furnished

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s) OR 2 Twin Bed(s)

View all photos for Triple Room Premium With Pool View

Minibar, in-room safe, individually decorated, individually furnished

Triple Room Premium With Pool View

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Room Deluxe

Minibar, in-room safe, individually decorated, individually furnished

Room Deluxe

  • Sleeps 2
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Double Room Premium

Minibar, in-room safe, individually decorated, individually furnished

Double Room Premium

  • Sleeps 2
  • 1 Full Bed(s) OR 2 Twin Bed(s)

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About this property

Rafain Palace Hotel & Convention Center

3.5-star hotel in Região Norte
This smoke-free hotel features 3 outdoor pools, a full-service spa, and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
Rafain Palace Hotel & Convention Center offers 270 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include dining tables. 32-inch plasma televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Foz do Iguaçu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily.
Some rates at Rafain Palace Hotel & Convention Center are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Rafain Palace Hotel & Convention Center features a full-service spa, 3 outdoor swimming pools, a hot tub, and a sauna. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center, 17 meeting rooms, and coworking spaces. Event facilities measuring 193912 square feet (18015 square meters) include a conference center. This family-friendly hotel also offers a children's pool, a fitness center, and a complimentary children's club. Onsite self parking is complimentary.

Rafain Palace Hotel & Convention Center is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Restaurante Itamuri - This brasserie specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

All inclusive details

All-inclusive room rates at Rafain Palace Hotel & Convention Center are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Itamuri

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • Tennis
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • Highchair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 17 meeting rooms
  • Business center
  • Conference center (193,912 square feet of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Pool loungers

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Smooth flooring in room
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Dining table
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 50.00 per pet, per day
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: BRL 50.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Rafain Palace
Rafain Palace Foz Do Iguacu
Rafain Palace Hotel
Rafain Palace Hotel Foz Do Iguacu
Rafain Palace Hotel Convention Center

Rafain Palace Hotel & Convention Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 301 out of 529 reviews
Rating 8 - Good. 166 out of 529 reviews
Rating 6 - Okay. 42 out of 529 reviews
Rating 4 - Poor. 17 out of 529 reviews
Rating 2 - Terrible. 3 out of 529 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Ozeias

Stayed 2 nights in Mar 2024

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good, thanks
Stayed 2 nights in Sep 2022

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good thanks
Stayed 1 night in Sep 2022

2/10 Terrible

ZACHARY

Business traveler
Disliked: Staff & service, room comfort
The service was not good at this place. The rooms lacked basic amenities. There was no chair only a bed, their was no iron, instead though they would iron your clothes for a fee. I’ve never stayed in a hotel that didn’t have an iron, or a chair, or hangers. I ordered room service and it was supposed to be an sandwich with egg meat, cheese. Instead what they sent me was a essentially a grilled cheese, with the meat and the egg served on the side. I speak Portuguese so I know that this is not what I was supposed to get. The only water that was available for washing and showering was scalding hot, there was no cold water. The pool is nice but for a business traveller I’d never stay here again.
Stayed 2 nights in Sep 2019

6/10 Okay

Darlene

Liked: Cleanliness, staff & service
Disliked: Room comfort
Business stay
Sparse by American standards but overall was good.
Stayed 7 nights in Aug 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel transfer us to other hotel far from Rafain about 20km and lower category. It was a trouble as the congress was running in Rafain. They said they had a problem with the room. They only provide one room for the last night only because I complained. They should pay attention on the needs of the guests.

8/10 Good

Howard, Philadelphia, PA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two Different Hotels Named Rafain
The hotel was okay, but it was the wrong one. I thought I was booking Rafain Centro, in the center of town, but it turned out that I booked Rafain Palace, several kilometers from the center. The hotel was okay, but not what I thought I was getting, and not at all the location that I wanted.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hotel very nice, room dark and musty
This stay in November 2014 was in connection with a conference, otherwise I might have chosen a more central hotel. The hotel is fine if one has a rented car. The hotel lobby and restaurant and pool area were truly very nice, but our room - 342 - was very musty (damp and somewhat smelly) and rather dark even in the middle of the day because of trees outside the balcony. Our swimsuits would not dry there.

10/10 Excellent

Ciro, venezuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelent
Excelent

8/10 Good

Bob

Liked: Staff & service, room comfort
Not a US 4 start hotel
The hotel is currently in the midst of a major renovation and upgrade. I think that it was probably nice in the past but the decor was dated and would love to see what they do with it.The service was great and with an updated look this place could be truly nice. Breakfast was good each morning.

8/10 Good

vivian

Stayed 3 nights in Nov 2024

10/10 Excellent

Francisney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nota 10
Ambiente incrível, amamos o hotel e a recreação então, uma das melhores que já conheci, voltaremos mais vezes.
Stayed 3 nights in Nov 2024

8/10 Good

rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel é muito bem localizado para quem quer atravessar a ponte da amizade, estadia e limpeza quartos são otimos, e aconchegantes, box do banheiro luxo é pequeno,piscina é limpa uma vez apenas e devido as decorações ao redor cai muita sujeira, estacionamento se estiver cheio hotel voce fica meio perdido, o jantar da meia pensão precisa melhorar ,pelo valor que cobram deveria ser melhoras opcões.no geral é bom, mas pra ser excelente de acordo com valor precisa melhorar.
Stayed 3 nights in Nov 2024

10/10 Excellent

Aluana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local incrivel e ótima experiência. Funcionário super atenciosos e educados. Amei e com certeza, voltaremos outras vezes.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Pedro Vinicius

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

WALDIR

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Heron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Marcos

Stayed 1 night in Nov 2024

10/10 Excellent

André

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adoramos
Atendimento muito bom, quartos novos mto bom para passar uns dias com as famílias
Stayed 1 night in Nov 2024

10/10 Excellent

Leandro Martins

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piscina das crianças
Obs: Não é aquecida a Piscina das crianças. Único ponto negativo
Stayed 1 night in Oct 2024

4/10 Poor

Fernanda

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Poucas opções de room service! A cozinha fecha às 23h e não tem nenhuma opção de salgadinho ou chocolate. Pedido no quarto demora e ainda veio errado!
Stayed 4 nights in Oct 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A piscina que dizem ser aquecida, é morna, e no dia q tava nublado estava gelada. A que mais precisa ser aquecida que é a infantil, é a única que não é aquecida. A entrada no hotel é a partir das 15:00hrs e cheguei às 14:00hrs e não me deixaram entrar, só se pagasse meia diária para entrar 1 hr antes sendo que não é possível que o quarto ainda estava em limpeza. O estacionamento não é coberto. O almoço que paguei 76 reais não valia 35.
Stayed 2 nights in Oct 2024