Complexo Eco Cataratas Resort by San Juan features a full-service spa, 2 outdoor swimming pools, a sauna, and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.
Business-related amenities at this 4.5-star property consist of a business center and a meeting room. Event facilities measuring 969 square feet (90 square meters) include conference space. This luxury hotel also offers a children's pool, spa services, and a terrace. Complimentary self parking is available on site.
Complexo Eco Cataratas Resort by San Juan is a smoke-free property.
Complexo Eco Cataratas Resort by San Juan offers 226 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 43-inch LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Foz do Iguaçu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hair dryers can be requested.
Free self parking
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi , Internet access - wireless
A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
RESTAURANTE PARANA - This family restaurant serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered.
RESTAURANTE IGUAÇU - Onsite restaurant. Open daily.
24-hour room service is available.
The onsite spa has couples treatment room(s). Services include massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Check-in time ends at noon
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, and American Express. Cash is not accepted.
One child stays free
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 12
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Gap period enforced between guest stays - 72 hours
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.