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Francisco Uh May Vacation Packages

El lugar tenía buena ubicación pero necesitan varias reformas. Tuve problemas con el agua caliente de una de las habitaciones y la limpieza no está al 100

Sobre este hotel no puedo escribir mucho, fuimos reubicados en otro hotel,

Extraordinary hotel and apts. Loved the stone walk ways and lush jungle landscaping Clean, safe, comfortable. The staff made the difference between a great stay and an unforgettable stay. Photos are accurate. Good location. Wonderful resturant. I had the pleasure of staying in 2 different rooms with plunge pools and a 1 bdr apt with plunge pool. Wow. Huge pool, priviate sun deck big enough to hold a 10 person party. Beautifully decorated. Large 2nd terrace, full large kitchen. Front desk staff - professional, polite, helpfull to a solo older lady traveler. Johnny was most kind. I'd return.

Many of the staff were indifferent and seemed to be bothered to assist. Platinum Club staff members were rude and extremely condescending. I booked a 9 night 10 day vacation and Platinum staff told me no menu restaurants were available for my entire stay and I would have to eat at the buffet every day. I told the staff member to cut off my wrist band and return my money! Of course when I walked out, menu restaurants became available. My recommendation is management staff need to get out of the offices and observe what is actually happening. Oh in closing, management will deny this but if you are hispanic, you get priority and Anglos have to wait.

It has a nice beach, but the food is not good, the employees are not friendly. You can't make reservations at restaurants. They tell you that at 9:00am when you want to book it says that there is no more availability We stayed 4 nights and we couldn't have dinner at the restaurants you need to book.