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Citadines City Centre Frankfurt

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Egyptian cotton sheets, premium bedding, in-room safe
Classic Apartment, 2 Bedrooms | Living area | Flat-screen TV, iPod dock
Lobby sitting area
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Parking available
  • Pet friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
Europa-Allee 23, Frankfurt, HE, 60327
  • Skyline Plaza
    ‪3 min walk‬
  • Frankfurt Trade Fair
    ‪4 min walk‬
  • Congress Center Messe Frankfurt
    ‪13 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Studio

Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Studio

  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Studio

Studio | Egyptian cotton sheets, premium bedding, in-room safe

Studio

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Classic Apartment, 2 Bedrooms

Classic Apartment, 2 Bedrooms | Living area | Flat-screen TV, iPod dock

Classic Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Classic Room

Classic Room | Egyptian cotton sheets, premium bedding, in-room safe

Classic Room

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Apartment, 1 Bedroom

Flat-screen TV, iPod dock

Classic Apartment, 1 Bedroom

  • 517 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Citadines City Centre Frankfurt

Hotel in Gallus
Along with a fitness center, this smoke-free hotel has a 24-hour business center and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Weekly housekeeping is available.
Citadines City Centre Frankfurt offers 165 accommodations with iPod docking stations and safes. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 516 square feet (48 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Parking is available onsite for a surcharge.

Citadines City Centre Frankfurt is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 516 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2013
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9.5 for children
  • Self parking fee: EUR 19 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: EUR 25 per day; may vary based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Citadines City Centre
Citadines City Centre Aparthotel
Citadines City Centre Aparthotel Frankfurt
Citadines City Centre Frankfurt
Citadines Frankfurt City Centre
Citadines City Centre Frankfurt Hotel

Citadines City Centre Frankfurt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 263 out of 457 reviews
Rating 8 - Good. 144 out of 457 reviews
Rating 6 - Okay. 31 out of 457 reviews
Rating 4 - Poor. 11 out of 457 reviews
Rating 2 - Terrible. 8 out of 457 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice sized hotel directly across from Skyline Plaza. Each room has a small kettle with tea/coffee options and the staff were lovely. There is a tram stop 3 minutes walk which is a few short stops (under 10 minutes) from the main train station. Or you can walk to the main train station in about 15 minutes. From the train station, the Christmas markets are a short walk of around 10 minutes and well worth it for the historic scenery. The hotel had construction outside when we started (December 2024) but the hotel is so quiet you barely hear a thing, particularly in the evening. We really enjoyed our stay and would stay again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Asad

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient hotel when attending an event at the Messe. Despite a mall right opposite it was still quiet. Nice and clean but I don’t understand why room cleaning is once a week instead of daily like all other hotels.
Stayed 3 nights in Nov 2024

10/10 Excellent

LEAKHENA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean room. Convenient location.
Stayed 3 nights in Oct 2024

8/10 Good

Bouillanne

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel it's near all your needs very good
Stayed 3 nights in Nov 2024

8/10 Good

Bouillanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay
Stayed 3 nights in Oct 2024

8/10 Good

Bouillanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Kathleen

Stayed 3 nights in Oct 2024

10/10 Excellent

ANWAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

ANWAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Hoang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Bruno

Business traveler
Disliked: Amenities
Service at the counter, in one week never got a Hello from Reception, they turn away instead of welcoming you
Stayed 6 nights in Sep 2024

10/10 Excellent

Hua

Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The rooms are way too small and the parking is way too confusing… I got lost, locked into places I couldn’t understand how to get out… and all they could say… “we can’t see you on the camera.” For the room, I asked for a suite, but we got two different small rooms opposite to each other. But, the man at check in was very nice and helpful. I also liked the master bed because it was comfortable and the breakfast was very good that I kind of forgave the problems with the small rooms and parking fiasco
Stayed 1 night in Aug 2024

10/10 Excellent

Hua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. We got the 1 bedroom with kitchenette and were suprised how big the fridge was, freezer was as expected. No oven. There is a mall across the street and U-Bahn around 4 blocks. Like most of Frankfurt, parking is hard to find. We got a parking pass to the lot below for 120EU a week. Overall, I would recommend this place but with 2 boys, 9 and 11, a place with a pool would have made our lives easier.
Stayed 8 nights in Aug 2024

10/10 Excellent

Lior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Robert, Huntsville

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to place to stay in Frankfurt. Always excellent.
Stayed 2 nights in Jul 2024

10/10 Excellent

Milorad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and service
Very nice hotel and helpful staff. Even we stay only one night we have very pleasent stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Ali

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Property was very well maintained and it is right outside the mall which offers easy and convenient options for food as well. The room had all amenities I needed for my family and traveling with an infant very easy.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
May 2024
Very clean hotel. Staff very helpful at check in. Walking distance to many parts of the city. Big shopping mall across the street. Nice patio area out the back where you can enjoy complimentary coffee/water.
Stayed 3 nights in May 2024

10/10 Excellent

Jason

Stayed 2 nights in May 2024

10/10 Excellent

Khaled

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recomnended for many good reasons
Stayed 5 nights in Apr 2024