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City Hotel Mercator

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January 2025

Photo gallery for City Hotel Mercator

Lobby
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Interior

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Mercatorstrasse 38, Frankfurt, HE, 60316
  • MyZeil
    13 min walk
  • Pizzeria Taormina
    1 min walk
  • Hessendenkmal Bus Stop
    2 min walk
  • Frankfurt (FRA-Frankfurt Intl.)
    28 min drive

Room options

View all photos for Double Room

Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Double Room

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Combined shower/tub, hair dryer, towels

Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room, 3 Twin Beds

Triple Room, 3 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Triple Room, 3 Twin Beds

  • 194 sq ft
  • Sleeps 4
  • 3 Twin Beds

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includes taxes & fees
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About this property

City Hotel Mercator

Hotel in Innenstadt III
A bar/lounge, express check-in, and express check-out are available at this smoke-free hotel. WiFi in public areas is free. Additionally, free newspapers and a front-desk safe are onsite.
City Hotel Mercator offers 33 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

City Hotel Mercator features complimentary newspapers in the lobby, express check-in, and express check-out. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Frankfurt hotel also offers a front-desk safe and an elevator.

City Hotel Mercator is a smoke-free property.

Languages

English, German, Romanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge

Family friendly

  • Free crib

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 10 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 8 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

City Hotel Mercator
City Hotel Mercator Frankfurt
City Mercator
City Mercator Frankfurt
City Mercator Hotel
Hotel City Mercator
Hotel Mercator
Mercator City
Mercator Hotel Frankfurt
City Hotel Mercator Hotel
City Hotel Mercator Frankfurt
City Hotel Mercator Hotel Frankfurt

City Hotel Mercator Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 59 out of 361 reviews" "
Rating 8 - Good. 149 out of 361 reviews" "
Rating 6 - Okay. 113 out of 361 reviews" "
Rating 4 - Poor. 31 out of 361 reviews" "
Rating 2 - Terrible. 9 out of 361 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Neeme

Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Inexpensive option close to the Zeil
The hotel is in a pretty convenient place for getting places, as it’s pretty close to a transit stop. No A/C in my room and the road noise was too loud to keep the window open, but did get a small (though also loud) floor fan when I asked.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice area with a lovely Though hidden Chinese garden nearby
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and simple hotel well located in Frankfurt area
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Business traveler
The property was clean and tidy. Nothing special or spectacular but had all the necessary amenities. The 10€ breakfast was worth the price as it was plentiful and quality. Room service was Adequate and prompt. Overall, a good experience at a Bargain price.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has small but clean rooms and is in a good location. It's an easy walk to the Innenstadt area and the river (approx. 25-30 minutes), and about 10-15 minutes walk to the Merianplatz area with cafes and restaurants. There's a Rewe supermarket around the corner to get supplies and there are 2 U-stations also within walking distance. Friendly staff. It's a little small for families but perfect for business/solo travelers and couples.Would stay here again.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2019

8/10 Good

David

Liked: Cleanliness, staff & service
A good three star hotel
First looks are not impressive, the Mercator is the ugliest building in its street, but do not be put off. The hotel is in a quiet area, with only a little noise from the odd passing car, so light sleepers will appreciate. Very much a three star hotel with little pretension to be anything else, but unlike many 4 star hotels, it has a homely feel. Very convenient for the charming and equally homely Berger Strasse area and not too far from City centre, which is walkable for anyone who is fit.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk from tram #12 or even Konstablerwache Station if you wanted. The reception staff was able to help us in English, the rooms are clean and have ample room. There is a really good restaurant across the street for pizza and a drink. Highly recommend that too. Overall, a great stay with easy access to the entire city.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2018

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area
Hotel was fine, not the most modern, but no problem. Quite a nice area. Easy enough to walk to the city centre. A couple of restaurants within a minutes walk also. There was a tram and a tube stop about 2 mins walk also. We are a family of 3, there wasn't that much space in ouf room, but if wasn't a problem. We would stay again.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2018

6/10 Okay

Mounir Masoud

Liked: Cleanliness, property conditions & facilities
Only Location is good
Location is great very near from zeil street and most of Frankfurt attraction. The room was small and staff wasn’t friendly
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Great stay in Nordend Frankfurt
This is my 3rd year to stay at City Hotel Mercator. The rooms are very comfortable, clean, quiet, well located and have all the amenities I need or want
Stayed 1 night in Aug 2018

10/10 Excellent

Deb, Portland, OR USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hidden residential area gem near city center
this place was exceeded my expectations with the affordable price we paid, the friendly, helpful staff, and a location that was within walking distance to the city center yet out of the way and in a completely safe and pretty neighborhood, where Frankfurt residents actually live. we were able to find some hidden gems, authentic German restaurants and beer gardens, and feel like we were a part of the actual city rather than tourists coming to see some main attractions. the staff helped us with anything we needed and were always smiling and easy to talk with. we loved it!! rooms were also good-sized with nice, big windows and really comfortable beds. absolutely recommend!
Stayed 3 nights in Aug 2018

10/10 Excellent

Saj, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice and clean. The room was well equipped and clean. The staff were very helpful and friendly. Would recommend to my friends and family.
Stayed 2 nights in Jun 2018

10/10 Excellent

Elle, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic services and condition!
I stayed here for 2 nights and absolutely loved it. Staff were so helpful and friendly. Even though I was a solo traveller, my room had 3 beds, was large and comfortable - great if I wanted friends to stay over. Bathroom was in top condition. Internet was great. Only downside was that the front desk wasn’t open at 7am as specified on the day I wanted to check out early. But the kitchen staff happily assisted me and took my key off me.
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Excellent location and decent clean rooms. Staff were professional and polite!
Stayed 5 nights in Feb 2018

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

james, Milwaukee Wi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with convenient location
I was impressed with this hotel. An excellent Italian restaurant is right across the street and many other restaurants are close by. The lobby staff was very friendly and helpful.
Stayed 1 night in Sep 2017

6/10 Okay

Ana

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful choice for price and position
Wonderful choice for price and position, problematic with entering the hotel after 22 at night, but still OK
Stayed 2 nights in Aug 2017

6/10 Okay

Hedvig

Stayed 5 nights in Jul 2017

6/10 Okay

Abdalla, Boston

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
🇺🇸 Close to down town
No air condition in the room inter. E.g. Is very weak
Stayed 3 nights in Jul 2017

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a very clean place with really friendly staff in a very quiet neighborhood, yet near to the train and downtown. Breakfast was great - very convenient and lots of variety. We would recommend it to anyone.
Stayed 4 nights in Jul 2017