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Crowne Plaza Frankfurt Congress Hotel by IHG

4.0 star property

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Photo gallery for Crowne Plaza Frankfurt Congress Hotel by IHG

2 restaurants, breakfast served
Premium bedding, minibar, in-room safe, desk
Lobby
Terrace/patio
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Laundry
  • Parking available

Explore the area

Map
Lyoner Strasse 44-48, Niederrad, Schwanheim, Frankfurt, Hessen, 60528
  • Deutsche Bank Park
    ‪6 min drive‬
  • Staedel Museum
    ‪6 min drive‬
  • Frankfurt City Forest
    ‪7 min drive‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Top Floor)

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Top Floor)

  • 581 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Balcony (Minibar)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Balcony (Minibar)

  • 226 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds (Furnished Balcony)

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds (Furnished Balcony)

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, City View

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Furnished Balcony)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed (Furnished Balcony)

  • 226 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony

  • 581 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed (Minibar)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed (Minibar)

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Balcony (Kitchen Area)

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony (Kitchen Area)

  • 581 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, City View

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (Upgraded)

Premium bedding, minibar, in-room safe, desk

Standard Room (Upgraded)

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Balcony (Top Floor)

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony (Top Floor)

  • 581 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Top Floor)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed (Top Floor)

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, City View (Top Floor)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, City View (Top Floor)

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hyatt Place Frankfurt Airport

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1790)
The price is $86
per night
$97 total
includes taxes & fees
Mar 3 - Mar 4
Hyatt Place Frankfurt Airport

About this property

Crowne Plaza Frankfurt Congress Hotel by IHG

4-star hotel in Frankfurt am Main Süd
2 restaurants, 2 bars/lounges, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. Housekeeping is available on request.
Crowne Plaza Frankfurt Congress Hotel by IHG offers 395 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Frankfurt hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 4-star property offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 12917 square feet (1200 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Crowne Plaza Frankfurt Congress Hotel by IHG has designated areas for smoking.

Full breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Restaurant Bayern Stuben - This restaurant serves breakfast only.
Bar L44 - This bar serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, German, Greek, Hungarian, Italian, Latvian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Ukrainian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 13.25 for children
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Bar L44
  • Restaurant Bayern Stuben

Things to do

  • 24-hour gym
  • Piano
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12,917 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 19 for adults and EUR 13.25 for children
  • Self parking fee: EUR 10 per day (in/out privileges)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Frankfurt Sheraton Congress
Hotel Sheraton Congress
Hotel Sheraton Frankfurt Congress
Sheraton Congress
Sheraton Congress Frankfurt
Sheraton Congress Hotel
Sheraton Frankfurt Congress
Sheraton Frankfurt Congress Hotel
Sheraton Hotel Congress Frankfurt
Sheraton Hotel Frankfurt Congress
Frankfurt Sheraton
Sheraton Frankfurt
Plaza Frankfurt Congress
Crowne Congress Hotel
Crowne Plaza Frankfurt Congress
Crowne Congress
Crowne Plaza Congress Hotel
Crowne Plaza Frankfurt Congress
Crowne Plaza Congress
Hotel Crowne Plaza Frankfurt Congress Hotel Frankfurt
Frankfurt Crowne Plaza Frankfurt Congress Hotel Hotel
Hotel Crowne Plaza Frankfurt Congress Hotel
Crowne Plaza Frankfurt Congress Hotel Frankfurt
Plaza Frankfurt Congress Hotel
Sheraton Frankfurt Congress Hotel

Crowne Plaza Frankfurt Congress Hotel by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 375 out of 1003 reviews
Rating 8 - Good. 400 out of 1003 reviews
Rating 6 - Okay. 127 out of 1003 reviews
Rating 4 - Poor. 48 out of 1003 reviews
Rating 2 - Terrible. 53 out of 1003 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Yoshiyuki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Evrim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for renewing my door lock card every day. Thank you very much for everything. 🙏🙂
Stayed 2 nights in Nov 2024

2/10 Terrible

Adnan

Disliked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Andy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was surprised as read some bad reviews. Room was modern and clean. All toiletries present and check in was fast. Good location near trainstation.
Stayed 1 night in Nov 2024

6/10 Okay

Amirabbas

Stayed 1 night in Oct 2024

6/10 Okay

Derrick

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

david

Construction going on, noisy
Stayed 1 night in Oct 2024

8/10 Good

Eleonore

Liked: Cleanliness, staff & service, property conditions & facilities
Good airport hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet was great, great stay
Stayed 1 night in Oct 2024

2/10 Terrible

Adil

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

josephine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short mini break with friends.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sheikh

Liked: Cleanliness, staff & service, property conditions & facilities
amazing
Stayed 3 nights in Oct 2024

10/10 Excellent

JINHWA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Edward

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Scott Matthew

Stayed 1 night in Oct 2024

10/10 Excellent

Joanna

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean. Staff was friendly. We had several drinks in the bar which were very good. Breakfast was excellent. Gym was clean but hard to find.
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Hamad Adel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst, there was cockroach on the wall once we enter the room, and we didn’t get the room that we have booked and the front desk agent blame us for that, she said it’s your problem, she was very rude, she also raised her voice. We cancelled our reservation and we didn’t stay and for sure won’t come back and I advise everyone to not even try.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Slow service
Swimming pool seems to be always out of action every visit here, reception keep me waiting for a while on the phone before I can actually check out, room is very warm thank God I can open the window, very basic and nothing exciting about this place
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again next week
Stayed 3 nights in Aug 2024

10/10 Excellent

Laith

Everything was excellent.
Stayed 1 night in Aug 2024

6/10 Okay

diana s

Traveled with group
Liked: Cleanliness, staff & service
Avoid if possible but staff are lovely!
Firstly the reception staff were brilliant especially Marilyn and Clara . BUT I had to change rooms 4 times because of non- existent and poor a/c . The room I finally got had 2 broken lights and a broken hairdryer ( which I didn’t mind as at least it had a/ c and was a lovely room. Have to say packing my cases and lugging them from room to room is not my idea of a good hotel. Will avoid Crowne Plaza chain in future.
Stayed 4 nights in Jul 2024

2/10 Terrible

charles

Stayed 2 nights in Jul 2024

4/10 Poor

Maria

Traveled with partner
Liked: Cleanliness, staff & service
What was good? Front desk staff, bartender, chicken burger. What was bad? Wi-fi was brutal, even changed rooms, where it worked a bit better, constantly bumped off as well. Air conditioning didn’t exist, setting 5 degrees fan hi, auto and manual, still like a sauna. Shower had good pressure, but would jump 20 degrees every few seconds. Lighting very poor, light on my side didn’t work, couldn’t read or even go on my phone with the poor wi-fi. No shuttle, expect a 30-35 euro taxi each way. Room was clean, but extremely outdated, say mid 1950’s Tried to just get coffee from the restaurant to take up to the room , no staff, coffee machine didn’t work properly anyway Pool was down for maintenance. Stayed for the crowne plaza name and was very disappointed.
Stayed 1 night in Jul 2024